Tab navigation
- All - selected tab,
- Industry insight
- Business resources
- Technical resources
Here you'll find overviews, fact sheets, demos and other information related to IBM solutions.
Telecommunications resources
| Title | Date |
|---|---|
IBM Worldwide Telecom Solutions Labs (TSLs) develop comprehensive solutions that enable telecoms to drive new revenues while maintaining their focus on operational efficiencies. | 23 Feb 2009 |
The rise in popularity of social networking is causing telecom companies to reexamine their business models. This IBM Institute for Business Value paper explores the impact of this trend on the telecom industry and offers recommendations and next steps for successfully meeting the challenges it presents. | 10 Dec 2008 |
The IBM Information Agenda Guide for communications service providers is a practical, proven approach for turning an Information On Demand vision and strategy into reality. This paper examines the elements of an effective information agenda plan so you can deliver the right information to the right people at the right time. | 12 Nov 2008 |
Forty years ago, India's telecom sector was undeveloped. Its first major development saw Public Core (PC) offices, from which people could call anywhere in India. The next revolution is here. In this video IT Director Dr. Jai Menon discusses how IBM is helping Bharti Airtel scale from a few million to 100 million customers. | 08 Sep 2008 |
Emerging Web 2.0 companies pose a new competitive threat to telecom service providers. These nimble, innovative companies are forcing traditional providers to reexamine business models and service delivery infrastructures to compete. This paper analyzes the key attributes of these new entrants to the marketplace. | 04 Sep 2008 |
In support of our solution showcase IBM offers the following resources that address many of the key issues facing the Telecommunications Industry today. | 29 Aug 2008 |
At ITU TELECOM ASIA 2008, IBM demonstrated solutions that help telecom service providers transform their businesses, deliver real service innovation and ensure a quality customer experience. Get more detail and insight about the solutions and offerings IBM featured at the show. | 28 Aug 2008 |
While information flow is essential for business, both flow and business operations are at risk if the network and its connected nodes are not constantly protected. This Stratecast Whitepaper discusses how communication service providers (CSPs) can succeed with network-based security services through a partnership with IBM. | 26 Aug 2008 |
In support of our solution showcase IBM offers the following resources that address many of the key issues facing the Telecommunications Industry today. | 07 May 2008 |
Since 2002, slowing demand and falling prices have resulted in declining earnings and market share for mobile device makers. Market share growth has stagnated and few among the big five are seeing marked growth. This paper explores an emerging opportunity for mobile device makers—he provision of mobile Internet services. | 07 May 2008 |
Challenges to traditional telecom carriers, including exploding high-bandwidth services, are spurring service providers to choose commercial off-the-shelf (COTS) open systems. This white paper describes how IBM Next Generation Network (NGN) carrier solutions let you reduce costs and rapidly integrate new IP-based services. | 03 Apr 2008 |
In a first-of-a-kind IT outsourcing agreement, IBM helped Bharti Airtel build a highly flexible platform for integrating customer-facing processes across its business. The streamlined system is a key reason Bharti Airtel has been able to seamlessly add 1.5 million new customers per month. Read this case study to learn more. | 05 Mar 2008 |
Business model transformation is emerging as one of the key drivers of future value for telecommunications (telecom) providers. This is a change from 2006, when telecom executives in the IBM CEO Study 2006 placed less emphasis on business model innovation, concentrating instead on products and services innovation. | 05 Dec 2007 |
For Network Equipment Providers (NEPs), consolidation and convergence will drive growth in today’s competitive market. As a result, however, only a handful of NEPs will survive. This paper from the IBM Institute of Business Value explores how innovation and proper positioning will determines who wins—and who loses. | 14 Nov 2007 |
Increasing demands for service. Rising costs. Lower revenue. Open technology standards can act as a catalyst for innovation and drive growth in the highly competitive telecommunications industry. But how do they fit into your organization? This whitepaper explores how open standards can help your business. | 26 Oct 2007 |
To remain competitive as industry boundaries blur, telecom providers will require new sets of capabilities beyond the traditional strengths that telecom executives continue to emphasize. IBM conducted a survey in 2007, read more in this preliminary analysis. | 11 Oct 2007 |
Is your telecom business ready for the significant opportunities offered in the digital content market? This white paper addresses how telecom can leverage digital media to providing more than access, but a consumer experience that will help establish a competitive advantage. | 11 Oct 2007 |
Discrete, specialized network technologies aren't designed to support the needs of today's telecom providers. The convergence voice, data and video necessitates an integrated, yet simplified approach. Read this paper to find out how IBM BladeCenter® helps enable a virtualized IP network to solve this challenge. | 02 Oct 2007 |
IBM service innovation extends to development and delivery of new products, such as mobile and multiplayer, and new technologies, such as IP multimedia subsystems. | 19 Jul 2007 |
This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation. | 27 Jun 2007 |
This white paper from Stratecast explores the benefits and impacts of a "top down" approach to service innovation and delivery for telecommunications service provider (TSP) business priorities. It also discusses IBM solutions and market differentiators in service innovation and delivery. | 15 Jun 2007 |
Telecom networks and IT used to be built on discrete systems with little integration. But the rise of IP communications is enabling the convergence of voice, data and video, which legacy systems aren’t designed to handle. This paper explores how IBM can help support your transformation to an all digital, IP-based system. | 16 Mar 2007 |
The telecommunications industry continues to migrate its technology to reduce operational costs and to grow revenue via the delivery of compelling new services combining video, voice, and data. | 14 Feb 2007 |
Digital content opportunities could help telecommunications companies fend off competitive threats from cable rivals and grow revenues in new markets. But will telcos be able to take advantage of this potential? | 02 Feb 2007 |
As part of our Global CEO Study 2006, in which we interviewed 765 chief executives and business leaders on the topic of innovation, we looked more specifically at the views of the 46 telecom executives who participated in the survey. | 20 Nov 2006 |
The IBM Network Transformation Center (NTC) is a world-class Next Generation Network (NGN) enablement laboratory specifically designed to offer the latest IBM NGN systems hardware and middleware offerings. | 02 Nov 2006 |
Content providers are looking for better ways to manage and integrate their business processes and content systems. The IBM Media Hub Solution Framework provides a set of services and a robust technology "control center" that enables media and entertainment companies to create, maintain and manage an all-digital, end-to-end … | 06 Oct 2006 |
Develop and deliver new services quickly. Drive operational efficiencies. Improve customer experiences to reduce churn. IBM solutions can help telecommunications service providers take advantage of the new opportunities resulting from the convergence of voice, data, video and wireless technologies. | 10 Jul 2006 |
OSS and process transformation are critical to lowering the cost of delivering existing services, improving earnings before interest taxes, depreciation and amortization (EBITDA), and improving the flexibility of the Service Provider businesses to deliver new services and grow revenue. | 12 Jun 2006 |
The telecommunications industry is in a state of continuing flux and increasing competition. The advent of Voice over IP (VOIP) and other technologies such as Internet Protocol Television (IPTV) is disrupting the traditional discrete structure of the industry and allowing new competitors to enter the market. | 12 Jun 2006 |
Not long ago, the thought of watching television on a small screen seemed far-fetched. However, since 2005, interest in Mobile Television (TV) has grown rapidly. | 28 Apr 2006 |
In the communications world, customer service is the key to competitive advantage. Customers connect to you by constantly using your products and services, but are you connected to them so you can to their needs in a timely manner? View this Webinar to learn how you can connect with your customers. | 28 Feb 2006 |
The relationship gives service providers a single interface that facilitates more effective management of both content and services. | 16 Feb 2006 |
Service architecture for 3GPP IP Multimedia Subsystems - the IBM and Swisscom proof-of-concept experience | 15 Feb 2006 |
This paper introduces IBM's current view of the challenges facing network operators (both wireline and wireless) and our solution, which is intended to provide the foundation from which our customers can build their communication services in the evolving IMS era. | 15 Feb 2006 |
Description of demo shown at 3GSM 2006 | 07 Feb 2006 |
Transforming walled gardens into a trusted universe | 03 Feb 2006 |
Today's TV audiences are more fragmented than ever, splicing their time amongst myriad media choices, channels and platforms. | 26 Jan 2006 |
This Executive Brief examines the key business and technology challenges requiring service provider transformation to Next Generation Networks and Service Delivery Platforms. It discusses the NGN environment and critical migration path issues, along with key strategic and business model implications of moving to an IP-based environment. | 10 Jan 2006 |
Protect your most valuable asset -- your customers. IBM CRM Loyalty Solutions for Telecom can help you build customer loyalty, identify and build revenue streams with individual customers and retain high-value customers with the right investment. | 22 Nov 2005 |
Times have changed. The telecommunications industry is more crowded today than ever before. To make a difference in your business, you have to stand out from the pack. But how do you distinguish yourself? | 21 Nov 2005 |
As IP networks grow progressively more complex, the financial incentives of being aware of what is transpiring on their IP networks becomes increasingly critical for carriers. VoIP traffic, for example, reveals essential information about customer usage relating to market opportunity and possible revenue lost. | 03 Oct 2005 |
The Narus IP Platform provides a "total network view" of the network traffic, giving IP Carriers visibility into what services are being used on their network. | 29 Sep 2005 |
Content services for telecommunications | 01 Aug 2005 |
Service Providers are faced with a technical and business dilemma. They must reduce escalating IT costs while at the same time generate new revenue sources. | 15 Jul 2005 |
An opened standards based end to end framework is critical in delivering services on a consistent basis. This enables services providers the ability to gain advantage by bringing next generations services to market faster and easier and at a lower cost. Learn how the... | 15 Jul 2005 |
The delivery of compelling Internet Protocol (IP)-based content and services is critical for marketplace success. It represents perhaps the best way to grow average revenue per user over time. | 13 Jul 2005 |
In today's extremely competitive environment, service providers are seeking the responsiveness, flexibility and agility necessary to gain new customers and meet telecom marketplace demands. | 13 Jul 2005 |
The telecom industry is shifting to a new revenue-generation model that suits a fast-moving market environment which rewards agile, responsive companies. Central to this model is a flexible core infrastructure that provides a found-ation for new services that third parties can develop quickly and at low cost. | 26 May 2005 |
The building of compelling internet protocol (IP)-based content and services is critical to growing average revenue per user. IBM provides a truly open, scalable, end-to-end solution for service providers to manage and deliver new IPTV services, such as Broadcast TV, VOD and Network PVR. | 18 May 2005 |
It is difficult for Service Providers to keep up with ever changing technology. The demands to develop and deliver new applications quickly to enterprises outside of their realm has also become a driving force. | 15 Dec 2004 |
Are you facing increasing competition? Need to innovate your business? Build stronger, more profitable customer relationships and capture new value? Reduce the cost of managing legacy BSS and OSS operations. | 06 Dec 2004 |
Transform your customer relationship management (CRM) processes to enhance responsiveness and flexibility and deliver superior customer service across your contact channels. Integrate leading edge CRM applications. Optimize your infrastructure with cost-effective services or outsourcing. | 06 Dec 2004 |
Migrate from legacy voice and data networks to a converged IP-based network infrastructure to help improve top line revenue growth. Reduce the cost of legacy network operations. | 06 Dec 2004 |
Paper produced by the IBM Institute for Business Value | 17 Aug 2004 |
We're here to help
Questions? Contact an IBM telecom specialist.
