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Telecommunications

Solutions for the telecommunications industry

Our view: Telecom service providers that are strong collaborators can outperform their competitors by generating innovative services that build loyalty among high-value customers.

Read our latest accomplishment:

IBM wins Systems Integrator Best Practices Award for business process redesign at T-Com Croatia

What we offer
Business solutions
BSS/OSS and billing BSS/OSS and billing
Integrate back-office systems and processes
Network Transformation Network transformation
Leverage network convergence to improve service delivery
CRM and Contact Center CRM and contact center
Utilize customer insight to improve loyalty and retention
Service Delivery Platforms Service innovation
Speed delivery of innovative new services
Business consulting
  Application and other services to help telecom providers drive growth cost effectively
Technology services
  IT services for telecom providers
Innovation at work
  Delivering innovation to the world of telecommunications
  A future in content(ion): Can telecom providers win a share of the digital content market?

Featured resources
Should mobile Internet services be the next big growth gamble for mobile device makers?
IBM study finds consumers want more control and choice on mobile web
New thinking
Global CEO Study: The enterprise of the future
Featured videos
IBM iDataPlex - The environmental benefit

Event
TM Forum Management World Orlando
IBM information on demand 2008. October 26 - 31, 2008 Las Vegas
Information on Demand 2008

Customer Spotlight - Bharti
Video: Manoj Kohli shares Bharti's outsourcing success story
Video: Mike Hill, GM IBM Telecommunications Industry, discusses how IBM is helping Bharti
Case Study: Bharti Airtel grows at a stunning pace by keeping its focus on the customer
Resource: Bharti Airtel grows at a stunning pace by keeping its focus on the customer
Bharti Airtel is working with IBM to scale from a few million to as many as 100 million customers
Business people using mobile phones

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