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IBM On Demand Workplace for telecommunications
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| Master the e-workplace environment
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In the past, employees came to the office to be near the filing cabinets and to collaborate with each other. Today, the concept of ‘office’ has changed. The IBM On Demand Workplace Solution for telecommunications leverages e-business technologies and techniques to provide a personalized workspace tailored specifically to each employee’s role in the organization—improving workforce effectiveness and productivity, while providing easy access to critical organizational resources.
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| Benefit from years of experience
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IBM understands the needs of an on demand enterprise, as we have experienced the benefits of transformation firsthand.
We can deliver the technology resources, business expertise and experience to
help you become an on demand business:
- IBM has the industry-wide e-business experience, technological breadth
and resource capabilities necessary to thoroughly analyze and address your
e-business management needs.
- Thought leadership and deep experience in the telecommunications
industry drive our integrated and flexible solutions.
- Our own business transformation has empowered IBM to become an e-business
leader, bringing together people, processes and technology to drive revenue
and profitability.
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| Realize the value of a comprehensive workplace solution
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The IBM On Demand Workplace Solution for telecommunications is an end-to-end,
workforce-centered framework designed to extend your capabilities beyond the traditional
boundaries of the enterprise:
- Transform the way employees communicate and perform their basic
work activities.
- Provide more secure and consistent access to people and information
through Web browsers, conventional and wireless phones, personal digital assistants,
specialized handheld devices, self-service kiosks and other channels.
- Help employees leverage information geared toward their particular
work patterns and needs.
- Reduce time-consuming navigation and process redundancies by simplifying
your infrastructure
- Improve information flow across internal business units.
- Help employees contribute effectively and efficiently—at the office,
at home or in offsite locations around the world.
- Improve responsiveness with a fast and reliable communication flow.
- Facilitate collaboration and community-building across your organization.
- Deploy B2B and B2C initiatives with confidence through a proven,
reliable and scalable B2E infrastructure.
We can help you eliminate the technical silos within your organization. How can technology better support your business?
- Provide easily accessible information from the CEO to reach your
staff globally.
- Publish or mail earnings statements electronically.
- Drive 50% or more of your training through e-learning delivery.
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| Quantifiable improvements
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Faced with critical business imperatives in a struggling economy, we transformed
our own enterprise into an on demand workplace. In just over four years, our intranet
and other B2E enhancements saved US$6.2 billion and completely transformed our
corporate communications and employee relationships:
- Driving nearly 15 million hits a day, most IBM employees consider
our intranet to be their single most credible and useful source of enterprise
information.
- Preferred channels for communications are e-meetings and instant
messaging, saving money through e-HR, e-learning, and an enriched employee
directory that invites collaboration.
- Worldwide enterprise directory—Blue Pages—helps
people connect across buildings, countries and the world, saving IBM an estimated
US$10 million.
- Nearly half (43%) of our entire employee training is conducted through
e-learning, avoiding more than US$395 million in related costs.
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| Rapid return on investment
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The IBM On Demand Workplace Solution for telecommunications can help you realize
cost savings, operational efficiencies and progressive organizational change:
- Enhance revenue—direct and reliable access to enterprise information
contributes to exceptional customer sales and service.
- Lower expenses by consolidating systems, reducing travel, facilitating
communications, mitigating work redundancies, decreasing head count and reducing
the paper trail.
- Fund future development projects with the savings realized from efficiencies.
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