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This section includes the latest reports based on IBM research, including joint initiatives with industry organizations. You'll find analyses from the IBM Institute for Business Value, executive technical reports, and more. The Institute is staffed with industry consultants focused on helping companies solve critical business issues.
IBM retail resources
| Title | Date |
|---|---|
Green Grows Retail — a special report from Store Magazine sponsored by IBM. See how retailers are working to improve energy efficiency, demonstrating environmental stewardship, and applying sustainable practices to their operations. | 24 Nov 2008 |
This white paper focuses on the retail green enterprise by first discussing what it means to have a green brand and how IBM can assist retailers in building greener enterprises. | 17 Nov 2008 |
How can retailers increase revenue while reducing operational costs and improving customer service? Start at the checkout. This brochure provides information about how IBM can help you speed the checkout process using mobile POS solutions to achieve these goals. | 07 Nov 2008 |
Discover the potential of fusing mobile technology with point-of-sale (POS) terminals. With mobile POS, retailers can interact with customers in new ways, providing personalized service and improving customer experiences. This solution brief outlines the IBM Mobile POS Solution developed with Motorola, Zebra and Global Bay. | 20 Oct 2008 |
A superb customer experience, operational excellence and a demand-driven merchandising and supply chain are the keys to success in retail. To meet these goals you need to know how your company is doing, why and what you should be doing. This brochure explores how the Cognos® retail performance management solution can help. | 16 Oct 2008 |
Consumers enjoy the convenience of self-directed shopping, which eliminates long waits at the cash register. But some retailers haven't embraced mobile and wireless solutions because their clientele prefers to personally inspect products. Read about a mobile POS solution from IBM, Motorola and Extenda that can help. | 29 Sep 2008 |
As a means to better manage all aspects of their customer planning and spending, NBTY engaged IBM to help establish a trade promotion management strategy and vision, define priorities, incorporate leading practices and identify business benefits. Read the detailed case study. | 19 Sep 2008 |
This solution data sheet provides an overview of Oracle Retail Systems on IBM Power Systems. | 03 Sep 2008 |
In the digital age, retailers face significantly greater security challenges than can be settled with locks and bats. These challenges and how IBM Security Solutions for Retail can meet them are discussed. | 01 Sep 2008 |
Are you delivering a superior shopping experience across all of your retailing channels? Given that consumers today no longer limit their shopping to a single channel, the need to provide a seamless experience regardless of where, when and how your customers choose to shop, is a competitive imperative. | 25 Aug 2008 |
We are pleased to announce IBM security solutions for retail, a new part of the IBM TotalStore portfolio designed to help Retailers resolve security and compliance issues and advance their business. | 21 Aug 2008 |
Customer service has always been a differentiator in retail. As the market diversifies globally and online, customer advocates are a powerful business asset. This paper discusses the findings from an IBM survey that identifies the attributes that most influence advocacy in the retail segment. | 22 May 2008 |
Today's shoppers are savvy and have high expectations that continue to rise. They will not tolerate poor shopping experiences or inconsistencies across channels. | 20 May 2008 |
Retailers today compete on information. The more you know about customers, inventory and market conditions, the more competitive you’ll be. And it’s not just what you know, but when. The race is on to unlock enterprise information, to analyze it and take appropriate action. | 19 May 2008 |
Mass merchants, supercenters and online mail-order outlets are changing the competitive landscape for drug stores and pharmacies. This brochure from the IBM Institute of Business Value explores how to turn customers into advocates by putting an emphasis on convenience, a positive store experience and good customer service. | 15 May 2008 |
Moosejaw Mountaineering, a leading outdoor-adventure retailer, adopted new e-commerce strategies to remain the destination of choice. This brochure discusses how Moosejaw implemented a solution from IBM and Business Partner, Crossview, to create a seamless, interactive, community shopping experience in all sales channels. | 06 May 2008 |
Security Solutions help Retailers reduce the risk of security impact to the business and improve the efficiency of security management. | 30 Apr 2008 |
A number of studies have concluded that customers who shop from multiple channels are more profitable and have a greater lifetime value than those who shop from only one channel. | 28 Apr 2008 |
In retail, success is about having the right product at the right time, place and price. But new technologies, devices and channels are putting the customer charge of how, when and where they shop—making satisfying customer demand more complex than ever. This brochure addresses how Oracle Retail and IBM can help. | 23 Apr 2008 |
In retail, success is about having the right product at the right time, place and price. But new technologies, devices and channels are putting the customer charge of how, when and where they shop—making satisfying customer demand more complex than ever. This brochure addresses how Oracle Retail and IBM can help. | 23 Apr 2008 |
Global Retail Insights has identified a number of important criteria for evaluating both the true costs and the key business value of a new store systems strategy. | 18 Apr 2008 |
Introducing the IBM Retail Integration Framework, the path to enabling your existing and new applications to seamlessly share information within the store and across the enterprise using a service-oriented architecture (SOA). This framework enables new, more efficient and optimal workflows and business processes. | 01 Apr 2008 |
Now retailers can manage operational costs and reduce complexity with IBM BladeCenter S and HS12—the ideal platforms for the retail store IT architecture. | 01 Apr 2008 |
This study finds that retailers have made significant progress in integrating the processes that support multi-channel sales by more closely aligning purchasing and fulfillment across channels. | 01 Apr 2008 |
Technology is the key to realizing your retailing potential. As such, the time is now to overcome IT obstacles so you can turn shoppers into advocates. This brochure explores how you can become more customer centric with portal-based products such as Web 2.0 and Lotus Connections. | 19 Mar 2008 |
In retail, getting the right products on the right shelves at the right time is key. But shifting customer demand, intense competition and global sourcing are creating business and IT complexity. This IBM Institute of Business Value paper explores how service-oriented architecture (SOA) can help alleviate these challenges. | 12 Mar 2008 |
Are you able to deliver the right information to the right people and applications at the right time to create a unique shopping experience for each customer? This video shows the IBM Retail Integration Framework in action using a scenario that leverages radio frequency identification (RFID) for better customer insights. | 25 Feb 2008 |
On 9 January 2008, IBM announced the launch of its Retail Integration Framework, an enterprise-level software architecture that is the next logical evolution of the company’s Store Integration Framework… This is the most significant retail announcement from IBM since the launch of its Store Integration Framework in 2003. | 05 Feb 2008 |
According to a 2007 series of IBM surveys, retailers that successfully implement customer-focused initiatives have a greater number of advocates and often outperform their competitors. This paper from the IBM Institute of Business Value explores the key attributes that help turn everyday shoppers into loyal advocates. | 30 Jan 2008 |
IBM Retail Hardened POS is an asset that Retail Store Solutions delivers to Retail customers that helps protect the long term investment in IBM point-of-sale hardware and peripherals. | 28 Jan 2008 |
Are you looking for opportunities to boost customer devotion, while optimizing processes across your business to improve revenue? This video provides an overview of how the IBM Retail Integration Framework can help you establish a more customer-centric operating model. | 22 Jan 2008 |
Why do shoppers choose to come to your store on any given day? Do they search for products online first and then come in or do they start their decision-making process inside the store? How do they feel when they leave? Did you offer unique, empowering experiences and services that leave them excited to come back again? | 10 Jan 2008 |
With 2006 sales of $18.2 billion, Staples serves consumers and businesses ranging from home-based businesses to Fortune 500 companies in 22 countries throughout North and South America, Europe and Asia. | 20 Dec 2007 |
We invite you to stop by our booth and share an exciting experience. While you are in the Exhibit Hall, come see and hear about the latest IBM activities in the Pavilions. | 11 Dec 2007 |
How do you win in today’s fiercely competitive apparel retailing market? Your customer base is diverse and they know what they want, but will they buy from you? Read this IBM Institute for Business Value paper for results of a consumer survey to learn what drives customer advocacy. | 29 Nov 2007 |
Today's leading retail organizations understand that multi-channel retailing has become a competitive imperative, but few companies have fully realized the opportunities presented by this strategy. | 05 Oct 2007 |
Today’s consumers are more demanding than ever when it comes to expected levels of service and how they interact with a retailer. They want to shop whenever and however they please, through any channel, without making any sacrifices. | 04 Oct 2007 |
The Web has become an important channel for retailers and consumers alike; no longer an independent channel but a vital part of a retailers’ overall sales strategy. | 04 Oct 2007 |
Consistency is the key to success in multi-channel retailing. Consumers demand a seamless experience, wanting to see the same “face” no matter how they choose to interact with a retailer. | 04 Oct 2007 |
A fact of life in today’s retail environment is that it is harder than ever to generate and maintain customer loyalty. With near-instant access to information, customers have become well-informed. | 04 Oct 2007 |
The gifting market—buying gifts for friends and family—represents a significant percentage of consumers' annual spending. The majority of this spending centers on holidays and key life events, such as weddings, birthdays and showers. | 04 Oct 2007 |
In virtually every industry, customers are more empowered, more informed and more demanding than ever before. This is especially true in retail—a landscape filled with choices and channels, and shoppers ready and eager to buy. | 03 Oct 2007 |
The BladeCenter-S provides an ideal platform for the processing and data needs of the distributed Digital Video Surveillance application. This powerpoint is a single page overview of the value of the total solution beginning with the retailer pain point and including the infrastructure proposal. | 22 Sep 2007 |
Retailers are under increasing pressure to reduce labor and operational costs, streamline associate training cycles and grow revenues. | 21 Sep 2007 |
Food retailers typically struggle to differentiate themselves, especially when they rely on the standard levers of cheaper prices and geographic penetration. By concentrating on customer advocacy, grocers can create new ways to differentiate and can ultimately pursue customer-focused initiatives and investments with greater precision and success. | 13 Sep 2007 |
Retailers are increasingly seeking innovative solutions for identifying customers – for use in personalizing the shopping experience, targeting promotions, and/or complying with regulatory requirements (e.g., HIPAA). | 31 Jul 2007 |
One of the most valuable pieces of customer data is an email address. With an e-mail address, retailers can promote relevant products and services, provide status updates or new product information, solicit customer feedback, and many more value added services. Without an e-mail address, | 22 Jul 2007 |
A new technology seems to come to market each week. Retailers feel compelled to invest in technology to gain competitive advantage. However, no investment guarantees success without the buy-in of the people who must make it work at the store. | 16 Jul 2007 |
The classic movie, "Miracle on 34th Street&#quot;, showed the interior of a major department store during the holiday selling season. How different do department stores really look today, now sixty years later? Sure fashions have changed... somewhat! | 16 Jul 2007 |
For more than one hundred years, customers have selected their products in stores and have had them rung up at cash registers. This may not be a problem that necessarily needs fixing; however, is there not something better to handle transactions in the stores today? | 16 Jul 2007 |
Retail has always been a business of pennies. Most retail formats have thin realized profit margins compared to other industries. This environment drives close scrutiny of store operations and results in many poor decisions. Typically, store level labor is the second largest controllable expense beyond the cost of goods (inventory). | 16 Jul 2007 |
Stores are quickly reaching their limits of technology workloads. As store capabilities increase to meet consumers’ demand,retailers must build an infrastructure roadmap. Complex traditional store infrastructure inhibits progression to an effective one. | 16 Jul 2007 |
IBM Open POS Solutions were developed to offer greater functionality out of the box and to allow flexible, seamless, integration with today's exciting store solutions as well as future innovations. | 13 Jun 2007 |
This study, from the Coca-Cola Retailing Research Council and IBM, maps the current food retail market in Asia and identifies the elements of successful store formats. It also explores shoppers’ views and how they relate to and select between formats, helping you decide which format is best for your market. | 30 May 2007 |
In retail, knowing your customers is the key to success. With information from all customer touch points, you can derive more value from each customer and turn them into advocates. This executive summary discusses how transforming your processes, culture and systems can help you become a more customer-centric organization. | 20 Apr 2007 |
In today's retail marketplace, customer service can be a powerful competitive differentiator. But how do you align customer service with day-to-day needs and business goals? Read this brochure to learn how flexible and integrated systems from IBM can enable operational insight, innovation and a more responsive operation. | 05 Apr 2007 |
In this article, Simon Terry, EMEA Consumer Products Supply Chain Leader at IBM Global Business Services, outlines some of the supply chain challenges consumer products companies face based on the "Global Commerce Initiative study: 2016: The Future Value Chain." | 29 Mar 2007 |
Store Integration Framework (SIF) is a powerful Web-enabled retail technology foundation that enables retailers to “snap in” revolutionary next generation applications such as guided selling solutions, information kiosks, hand held devices and advanced POS systems. | 23 Mar 2007 |
Offering a great shopping experience to all of their clientele—from baby-boomers to teenagers—is what it takes for retailers to succeed in today’s highly competitive marketplace. In this episode of Hardcall with Matt Chrishews, you can gain insight into how to meet this challenge. | 28 Feb 2007 |
Chip and PIN has already set new standards of security for retailers, customers and banks alike, and opened new possibilities of speed and efficiency. It is trusted by shoppers, supported by the banks, and embraced by the vast majority of the retail industry. | 10 Jan 2007 |
Datavantage and IBM Open POS Solutions | 08 Jan 2007 |
Marketing to both teens and boomers is daunting. They shop for different things in different ways and their expectations of the experience itself are vastly different. Based on a study of shopping preferences, this resource from the IBM Institute of Business Value provides insight into how to relate to these diverse groups. | 04 Jan 2007 |
Complete POS software configurationsincluding an ISV application that is built on J2EE technology and runs on IBM Store Integration Frameworkpackaged and proven for retail store environments. | 16 Nov 2006 |
This whitepaper, underwitten by IBM, identifies the four key factors in making the decision between a services model and on-premises installation. It also argues that the decision should be analyzed in terms of discounted cash flows and presents examples of such calculations. | 25 Oct 2006 |
Combining IBM's Award winning Websphere Commerce Suite with IBM's Content Manager takes Digital Media Management to the next step — beyond ROI's — to Revenue Generation. | 25 Oct 2006 |
This report from Enterprise Management Associates provides and overview of the disruptive influence that online retail is having on today's competitive retail marketplace and how IBM IT Service Management Solutions for Retail can support a business model for success. | 17 Oct 2006 |
Electronic security surveillance can make the difference in solving a crime—an image of a criminal in the act gives police a face to look for and evidence for a jury to see. | 06 Oct 2006 |
Find out how companies are overcoming the data disadvantage in this contentworld News Digest article by Janet Perna, General Manager, IBM Data Management Solutions. | 06 Oct 2006 |
Explore the shift in consumer perspectives on the shopping....the shift that requires retailers to make certain fundamental adjustments to their basic selling paradigm or risk being marginalized and surpassed by their competitors who do... | 23 Aug 2006 |
In the store, the point of sale (POS)—including in-store kiosks, self-checkout systems and traditional checkout lanes—is the heart of operations. It has to be reliable and process-optimized, and support changing customer-service requirements. And it’s central to controlling costs. | 08 Aug 2006 |
Transforming your entire infrastructure could be more than just a challenge; getting it wrong could place the heart of your enterprise at risk. Oracle Retail and IBM can help. | 08 Aug 2006 |
An integrated infrastructure is critical to rapidly deploying new, differentiating capabilities. Find out how IBM can help you reduce operations and maintenance costs, helping free up capital to invest in your transformation. | 26 Jul 2006 |
To support aggressive growth plans, you need a software strategy that enables integration of acquisitions, extension of existing operations and deployment of new capabilities. Find out how IBM can help you implement a service oriented architecture that supports all of your business lines. | 26 Jul 2006 |
IBM can help you become a more innovative retailer to thrive in this ever-changing marketplace. Find out how integrated solutions from IBM—including services, hardware and software—can help shape the retail enterprise of the future. | 26 Jul 2006 |
To lead in the marketplace, you must differentiate your brands. Find out how IBM can help you create a total-store strategy, customized for each brand and focused on profit and growth. | 26 Jul 2006 |
Self-service technologies give shoppers greater control of their in-store experience. Join VT Inc. on the journey to deliver superior customer experience with innovative, reliable and highly available in-store services and point-of-sale systems. | 26 Jul 2006 |
To understand your customers and react to their needs quickly and efficiently, you need to be a sense-and-respond company. Find out how IBM solutions can help deliver secure, up-to-the-minute customer and business information. | 26 Jul 2006 |
Integrated merchandising and supply chain processes are critical from the cash register to the warehouse. Find out how IBM can help you integrate processes that reduce cost and speed time to shelf. | 26 Jul 2006 |
In today's ultra-competitive retail marketplace, customer experience is one of the few remaining ways you can differentiate. Find out how IBM can help grow your business by optimizing multiple channels. | 26 Jul 2006 |
A flexible IT strategy that enables both organic growth and growth by acquisition is imperative for true transformation. Find out how IBM can help you shift focus from non-differentiating processes to core business drivers. | 26 Jul 2006 |
This is the scenario of one fictional retailer, VT, told in eleven installments, that tracks the retail transformation journey. The company's chief officers realized that when business needs change, IT needs to change as well. | 26 Jul 2006 |
Once business and IT strategies are in place, you need to assess your system requirements. Find out how IBM can help you cost-effectively implement systems to accelerate innovation by providing information on demand, increasing productivity and enabling collaboration. | 26 Jul 2006 |
By optimizing their supply chains, retailers can improve efficiency, drive competitive advantage, and enhance their customers' shopping experiences. | 05 Jun 2006 |
Retail food product safety issues are driving the need for better traceability. To protect the product, the brand and the customer, we believe “full value traceability” is the answer. This brochure explores how this approach can help empower the brand, enhance consumer confidence and provide a competitive advantage. | 31 May 2006 |
Watch a demo of IBM's Bottom of the Basket Solution | 03 May 2006 |
The retail industry is evolving into a marketplace of extremes. Customers seek low cost for basic goods at the low end of the competitive spectrum, yet at the high end pay premium prices for goods that offer high personal value. Undifferentiated competitors in the middle are fading away. | 27 Apr 2006 |
Are you struggling to effectively manage your merchandising and supply chain functions? This paper discusses how integrated merchandising-supply network enables retailers to overcome longstanding operating problems and deliver a more compelling customer experience. | 27 Apr 2006 |
Watch a demo of IBM's Bottom of the Basket Solution | 26 Apr 2006 |
Over the past 5-10 years, there has been a fundamental shift both in the way American consumers relate to the marketplace as well as in how they relate to or think about their purchases. In particular, consumers today are less willing to accommodate to how retailers prefer to sell. | 28 Mar 2006 |
IBM delivers services designed to help you quickly deploy new capabilities that are aligned with your retail business strategy, reduce risk and improve resiliency, while removing costs that can be reinvested in new business priorities. | 24 Mar 2006 |
In a world of extremes, consumers are shopping at mega-retailers for commodity goods and at speciality emporia for affordable luxury. What will the retailers in that middle distance do to get people to shop in their stores and buy? | 15 Mar 2006 |
Retailers in the past have flirted with the idea of dynamic signage -the electronic display if in-store advertising and merchandising. However they have often used it as a standalone tool and the results have been mostly disappointing. Still, uses of electronic signage are common and becoming more so every day. | 21 Feb 2006 |
IBM offers retailers breakthrough solutions that run the gamut from point-of-sale, marketing and merchandising, to customer care, inventory control, store operations, logistics and distribution, and more-and across your full range of channels as well. | 25 Jan 2006 |
From the barcode to e-commerce, from e-business to self checkout, IBM, the undisputed technology leader in retail, has been part of the major innovations in the retail industry. | 25 Jan 2006 |
IBM, in collaboration with The Store/Kantar (subsidiaries of WPP Group PLC), conducted a survey of more than 5000 consumers - learn what they said. | 20 Jan 2006 |
IBM eServer® BladeCenter™ offers a broad range of networking options integrated into the chassis to simplify infrastructure complexity and manageability while lowering total cost of ownership. | 28 Dec 2005 |
IBM eServer® BladeCenter™offers a broad range of networking options integrated into the chassis to simplify infrastructure complexity and manageability while lowering total cost of ownership. | 27 Dec 2005 |
IBM eServer®BladeCenter™ T and BladeCenter offers a broad range of networking options integrated into the chassis to simplify infrastructure complexity and manageability while helping lower total cost of ownership. | 27 Dec 2005 |
IBM enriches the value of its telecommunications offerings by introducing an integrated telecommunications solution aligned with the Open Communications Architecture Forum (OCAF) Carrier Grade Open Enviornment (CGOE). | 27 Dec 2005 |
This Report provides a detailed review of consulting and outsourcing service providers that support retailers with business process optimization, redesign, technology implementations, and support activities. | 12 Dec 2005 |
In today's retail environment instant information access, micro-markets and mega-retailers are redefining the prerequisites for success. Becoming an On Demand Business is no longer an option, it's an imperative. | 16 Nov 2005 |
Today's business, regulatory and competitive pressures leave little room for delay and even less room for error in tracking retail performance. | 27 Oct 2005 |
Many retailers, however, find their path to these new solutions blocked by the costs and complexities of installing and running them in hundreds or even thousands of individual stores. | 27 Oct 2005 |
Retail-specific "data warehouses" can make consistent, up-to-date data available at the right level of detail to users across all levels of the enterprise and beyond. | 27 Oct 2005 |
Today's retailers face tremendous challenges in customer management because of the necessity of translating constantly changing data from many disparate sources into actionable information to drive higher levels of customer acquisition, loyalty and sales growth. | 27 Oct 2005 |
Today's demanding shoppers expect a buying experience that is built on satisfying their needs. Services Oriented Architecture will revolutionize the way you think about IT, and how to deliver a customer-driven experience – without breaking the bank. | 17 Oct 2005 |
This 12-page brochure, "IBM AND SAP: INNOVATE... OPERATE... DIFFERENTIATE" provides an overview of the IBM and SAP alliance. It's an informative read, complete with references provided by customers currently using, and benefiting from, our solutions portfolio. Take a look for yourself. Available in multiple languages. | 14 Oct 2005 |
IBM and SAP-global alliance partners for over 30 years-have amassed valuable intellectual capital and best practices to help retail enterprises worldwide achieve strategic business transformation. Together we focus on helping retailers to revolutionize the store, empower teams, focus the supply chain, and operate on demand. | 27 Sep 2005 |
The IBM Executive Brief: "Cross-channel optimization: A strategic roadmap for multichannel retailers" is a detailed study that examines an emerging model that is helping retailers harness the power of their channels to increase consumer loyalty, and help drive revenue growth. | 22 Aug 2005 |
Different retailers have taken different paths to data warehousing, with varying degrees of success. The different approaches raise critical questions that should be considered by any retailer seeking strategic, sustainable advantages from a data warehouse. | 03 Aug 2005 |
The explosive growth of ever-cheaper bandwidth and ever-more pervasive computing devices, analog-to-digital conversion of rich media, and the resultant transformation of business processes to take advantage of rich media. Learn more about how Digital Media helps banks transform their business. | 03 Aug 2005 |
The realities of manufacturing in 2005 and beyond are challenging companies to improve communications and accessibility of information flows across decentralized supply chains. Learn more about how Digital Media helps manufacturers transform their businesses. | 03 Aug 2005 |
The growing demand for compelling content. Affordable bandwidth. And advancing network technologies are prompting organizations to evaluate how they can leverage digital media. IBM is helping companies in all industries to use digital media to impact their audiences. | 21 Jul 2005 |
A complete, open-standards-based store infrastructure, IBM Store Integration Framework is a Web services architecture that's easy to install, deploy and support. So you can integrate and manage applications and data across numerous channels and touch points. | 20 Jul 2005 |
Retailers committed to transforming the store experience must develop a Pervasive Interaction model, supported by Advanced Selling Technology, to satisfy customer expectations, increase sales, and garner long-term loyalty. An AMR Research Report | 20 Jul 2005 |
Retail merchandisers face huge challenges today in getting the information and insights they need to make their product selections, placements and presentations truly competitive. And it's not for a lack of data. | 28 Jun 2005 |
New England's largest supermarket chain is using IBM's cart-mounted shopping system with application software from Cuesol to enhance customers' shopping experience and increase their sales. | 28 May 2005 |
Retail Data warehousing without limits: Gaining the freedom to focus. To help IBM clients avoid pitfalls, the IBM Retail Business Intelligence Solution (RBIS) is designed to provide retail businesses with the reach, consistency and freedom to drive powerful. | 18 May 2005 |
HBC, one of Canada's largest retailers, provides multichannel shopping experiences across Canada through its various outlets, which include Zellers' mass merchandise stores. IBM developed the Listed Inventory Database (LID) application that allows Zellers to track product sales in... | 06 Jan 2005 |
The growing demand for rich media and the exploding availability of affordable bandwidth are causing enterprises of all types to evaluate how they can more efficiently and strategically create, manage and distribute digital media. IBM is the number one provider of solutions in this field. | 30 Aug 2004 |
Learn how you can ensure brand consistency, contain costs, support sales efforts, increase the efficiency and effectiveness of your marketing communications program and measure the results with the Marketing Asset Management solution from IBM. | 03 Feb 2004 |
IBM and Cisco Systems, together with technology partner Media Publisher, Inc.® (MPI), have created an easy-to-implement, comprehensive, integrated solution that delivers scheduled, streamed or on demand video over the Web and on company networks. | 03 Feb 2004 |
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