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Read the latest news about IBM and our customers in the retail industry.
IBM helps retailers speed new customer focused strategies to market
IBM today announced the IBM Retail Integration Framework, an enterprise software architecture designed to help retailers accelerate the implementation of new customer focused strategies.
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Retail news
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IBM completes acquisition of Cognos
IBM Press Room - IBM today announced it has completed its acquisition of Cognos® (NASDAQ: COGN) (TSX: CSN), a publicly-held company based in Ottawa, Ontario, Canada. IBM will reveal its business strategy for the Cognos acquisition during a press briefing on February 6.
31 Jan 2008
IBM introduces unique, secure Blade solution for retailers
NRF 97th Annual Convention & EXPO 2008 — IBM announced today that its BladeCenter® S solution has received IBM Store Integration Framework (SIF) certification, making it ideal for and ready to run in retail store environments.
13 Jan 2008
IBM demonstrates how retailers can build loyalty through consumer experience at NRF 2008
NRF Annual Convention & EXPO 2008 — IBM demonstrated the latest in customer-experience innovations and insights today at the National Retail Federation (NRF) 97th Annual Convention & Expo.
13 Jan 2008
IBM unveils solutions to help retailers meet consumer demand for environmental responsibility
IBM today unveiled technologies and services that are uniquely able to improve energy and operational efficiency across a retailer's entire IT operation.
13 Jan 2008
Wakefern and IBM team to update store experience in ShopRite stores
IBM announced today that it is working with the Wakefern Food Corporation to deploy advanced IBM point-of-sale (POS) systems, software and infrared touch displays.
11 Jan 2008
IBM teams with METRO Group to improve customer service and efficiency with RFID
IBM today announced it has worked with METRO Group to implement Radio Frequency Identification (RFID) technology to improve the availability of products in its stores, enhance consumers' shopping experience, and boost supply chain performance.
10 Jan 2008
IBM helps retailers speed new customer focused strategies to market
IBM today announced the IBM Retail Integration Framework, an enterprise software architecture designed to help retailers accelerate the implementation of new customer focused strategies.
09 Jan 2008
2007 was the year of the "Omni Consumer" according to IBM analysis
Extensive global research of more than 16,900 consumers conducted throughout 2007 by IBM's business think-tank, the Institute for Business Value, shows consumers flexed their power and control over businesses and institutions in dramatic new ways this year.
17 Dec 2007
IBM unveils initiative to help companies improve service to consumers
IBM today announced a new initiative designed to help businesses across multiple industries connect to today's technology savvy consumer, who - according to a new IBM survey - is increasingly self-sufficient.
25 Sep 2007
Circuit city expands collaboration with IBM in new technology infrastructure services initiative
Circuit City Stores, Inc. and IBM today announced a major expansion of their strategic relationship with a seven-year, $775 million Information Technology (IT) infrastructure services contract. This comprehensive agreement enables Circuit City to modernize its IT infrastructure services faster while reducing expenses.
28 Mar 2007
IBM delivers new integration platform for Giant Eagle
IBM announced it has teamed with Giant Eagle®, Inc. to help the food retailer deliver a unified shopping experience across its network of stores.
19 Mar 2007
IBM brings datacenter management technologies to retail stores
IBM (NYSE: IBM) announced today a comprehensive series of offerings based on datacenter technologies that are designed to help retailers improve security, systems management and serviceability.
15 Jan 2007
IBM and business partners deliver customer-focused innovations and insights to retailers at NRF 2007
NRF Annual Convention & EXPO 2007 -- IBM (NYSE: IBM) and its comprehensive ecosystem of retail-focused Business Partners demonstrated the latest in customer-centric innovations today at the National Retail Federation (NRF) 96th Annual Convention and Expo.
15 Jan 2007
IBM survey finds consumers were more informed and focused during 2006 holiday shopping season
NRF 96th Annual Convention & EXPO 2007 — In a new IBM (NYSE: IBM) national survey on the heels of the 2006 holiday shopping season, consumers said that influences such as the Internet, peer recommendations and instant feedback via text messaging increasingly helped determine where they shopped and what they bought.
14 Jan 2007
Kroger teams with IBM to speed new innovations across store infrastructure
IBM announced today it has entered an agreement with The Kroger Co. to deploy new technology initiatives throughout Kroger's network of more than 2,470 supermarkets across the country. IBM's Store Integration Framework (SIF) will be implemented to improve the overall shopping experience of Kroger customers.
12 Jan 2007
Prototype "Sears virtual home" to open on IBM island in Second life
At the Consumer Electronics Show today, Sears and IBM (NYSE: IBM) unveiled a prototype 3-D showroom called the Sears Virtual Home, which resides on an IBM "island" in the virtual world of Second Life.
08 Jan 2007
Bass pro shops reels in new customer service platform from PCMS and IBM
PCMS and IBM (NYSE: IBM) today announced they are collaborating with Bass Pro Shops to completely overhaul the sales experience at all 34 of America’s premier outdoor retailers’ stores. The project will allow Bass Pro Shops to efficiently manage in-store promotions intended to enhance the customer experience.
23 Oct 2006
Announcing IBM Remote Management Agent Version 2
IBM Remote Management Agent Version 2 software, a component of IBM Store Integration Framework, enables you to achieve end-to-end store system management of retail devices and applications.
26 Sep 2006
Catering to consumer demand
When IBM surveyed 450 CEOs for its report, “Your Turn: The Global CEO Study 2004,” executives said it was paramount to use innovative products and services to grow their businesses. Today, their visions have expanded.
21 Jul 2006
CVS/pharmacy and IBM sign 10-year human resources services agreement
IBM today announced a 10-year Business Transformation Outsourcing (BTO) agreement designed to transform and manage key human resources (HR) transactional services for CVS/pharmacy.
20 Jul 2006
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