Support

Our team of IBM Retail Specialists is ready to help you with any questions, comments or requests you may have. To help you reach the person in IBM most able to assist you we have provided several resource contacts.

• Contact us via email:
  

  Contact us via email

  
  

• Contact us via telephone:
  

  800 IBM4YOU
  Customers looking for employees of IBM or seeking on-site assistance can call.
  
  

• Retail Store Solution Support:
  

  The IBM Retail Store Solutions Web Page provides technical support to users in the form of formal technical documents, publications and downloads that are organized in a reference library format.

  
  

• IBM Global Support Home Page:
  

  This "On-Line Tech Support" page links you to numerous Product Home Pages.

  
  

• Software Support:
  

  800 IBM-SERV
  This number is a software support line. Customers call this number to help them locate the correct technical support group for their specific problem.
  
  

• Hardware Support:
  

  800 426-7378
  Customers call this number to place a service or repair call.
  
  

• IBM Publications:
  

  800 879-2755
  This support telephone number is connected to the IBM Bookstore for customers. This bookstore does not ship materials to customers, but instead guides customers to the information they require.