Solutions

Are you using all your data to support decisions across your business? With a data warehouse solution optimized for retailers, you can integrate data collected from stores and warehouses. Help ensure everyone involved in a project is working from the same, up-to-date, accurate information—regardless of their location.

How do producers, editors and managers access your content? Is your fragile, original content preserved in a format that lasts for years? Do you ever lose assets and have to spend valuable resources re-creating them? How effective is your process to manage rich media objects?

How do you currently manage daily security incidents, unplanned disasters and shrinkage problems? What processes have you implemented to prepare for these situations? IBM can help you answer these questions with a fully automated video asset management and monitoring solution for rapid access and retrieval of video content.

Dynamically delivered, rich media promotions can change customer purchasing decisions at the point of purchase and increase revenue. Cross-selling and impulse buying can mean the difference between profit and loss. Are you ready to profit through new merchandising opportunities? IBM can help you influence customers to buy.

Today, people want instant access to information, special services and e-business transactions, whether they are shopping, traveling, dining out or accessing information of any kind. With the IBM AnyPlace Kiosk family of products, you can deliver a rich, compelling, interactive experience directly to customers—virtually anyplace.

Improve customer satisfaction. Since active, self-sufficient shoppers have limited time, they see clear value in self-checkout as a faster, easier alternative. Meet customer demand and gain competitive advantage. Build loyalty. Our intuitive, user-friendly solution works well in virtually any store format.

IBM Systems solution for BI accelerator from SAP is an easy-to-deploy, prepackaged solution for near real-time analytics. This solution can help you access and analyze large volumes of business data, providing quicker access to management information for better day-to-day tactical and strategic business decisions.

Customers want to shop when and how they want, whether via Web, in-store or on the go. Creating a seamless shopping experience between those touchpoints requires a single view of your customers and inventory, helping to secure your customer relationships and grow revenue. IBM can help.

Today's consumers shop for what they want, whenever and wherever they want. They demand access to rich content and information. Consistent, high-quality service and product availability. The kiosk business solution can deliver a rich, compelling interactive experience directly to customers virtually anywhere.

How do you currently manage daily security incidents, unplanned disasters and shrinkage problems? What processes have you implemented to prepare for these situations? IBM can help you answer these questions with a fully automated video asset management and monitoring solution for rapid access and retrieval of video content.

Plan, source and allocate customer-specific assortments in your merchandising and supply chain. Create effective and efficient paths to market. Enable inventory visibility from source to sales. Improve customer satisfaction. This solution integrates systems and analytics with products and services to meet customer demand.

Are your systems stocking Florida stores with turtlenecks in May and Alaska stores with bikes in December? Base your decisions on near real-time visibility into consumer demand and market conditions to optimize your inventory levels. Merchandising and supply chain solutions from IBM and SAP can help you predict and respond to market changes.

Retail businesses must adopt a wide range of applications for the store to improve operations, better serve customers and stay competitive. Mobile POS solutions from IBM can help increase customer satisfaction. Quicken and increase the effectiveness of the checkout process. Increase customer interaction with employees.

Open point–of–sale (POS) solutions from IBM and SAP are flexible, scalable, proven configurations designed to enable access to real–time business information. They can help enhance POS efficiency and speed time to market, while reducing operational costs, increasing operational control and protecting existing investments.

Open Point-of-Sale (POS) solutions from IBM are flexible, scalable and proven POS configurations designed to enable access to real-time business information. They can help enhance POS efficiency and speed time to market, while reducing operational costs, increasing operational control and protecting existing investments.

Retailers face a host of challenges: Throughput, customer service and employee training to name a few. Whether you are a department, grocery, food service, convenience or specialty establishment, we offer the right POS solution to help you improve customer loyalty, maximize business opportunities, compete more effectively.

Imagine you can engage customers by bringing together their preferences, transaction histories and current in-store activities with promotions, stock levels and seasonal events. You may already be introducing RFID at a case and pallet level. Will you be ready for item-level RFID in the store?

Can your employees access one-stop shopping for operational information? Can they use e-business processes to enhance collaboration and improve information flow across the retail environment? IBM can provide your employees with a tailored, role-based, single point of online access to key systems and information.

IBM's SecureStore solution addresses your retail operation's security and compliance issues in new ways, covering asset protection, transaction security, network security and compliance. The goal is to help you reduce shrinkage, protect your operations and realize greater profits.

Is information disseminated to your stores in near real time? Is your same store growth below your expectations? IBM can help you enhance your consumer shopping experience. Increase information sharing. Improve profitability. All with a comprehensive portfolio of solutions for customer-facing businesses.

Now you can identify, acquire and retain your most valuable customers directly, by targeting messages and offerings to them, wherever they are.