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Open Point-of-Sale Solutions from IBM
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| Plug in to next-generation retailing
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You’re faced with creating new value for customers in a constantly changing and increasingly competitive environment. Shoppers expect innovative and personalized service. You must increase your revenue and margin, while competing with both traditional and online retailers. If you have to compete on price or service, you can’t afford to be far behind. Open Point-of-Sale (POS) Solutions from IBM can help you quickly address evolving business challenges and create a competitive edge.
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| A long-term commitment to retail
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IBM has provided dependable point-of-sale solutions to the retail industry for over 30 years. -
We are a leading retail supplier with over 60% of the top 100 worldwide retailers using our POS systems in their operations.
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With nearly 37,000 patents worldwide, IBM is a leader in innovative ideas—we leverage this innovation in the design of our hardware, software and services solutions for the retail industry.
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As an industry leader, IBM attracts and retains some of the most talented individuals from around the world to staff our support teams—you can expect fast, flawless service from knowledgeable professionals.
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We analyze retail trends, participate in standards committees and promote open communication among retailers in every segment.
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Our solutions solve real-world retail problems and our products undergo exhaustive ergonomic and usability testing before being placed in the POS environment.
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| Revolutionize the store
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Our open POS solutions make it easy to quickly address evolving business challenges and create a competitive edge. They can help you: -
Deliver a cohesive, individualized shopping experience that can attract and retain customers.
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Share real-time information to improve daily operations and ensure that the customer is at the center of your store operations.
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Enable employees to quickly learn and be more productive and efficient with interactive help menus that assist in each stage of the transaction process.
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Quickly respond to changing market requirements through the fast implementation of new store solutions.
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| A flexible and scalable foundation
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Faced with eroding customer loyalty and aging technology, Pep Boys needed to transform its retail systems to improve the customer shopping experience. They required an integrated retail environment to help the company be more responsive to customer needs. IBM and IBM Business Partner 360Commerce teamed to create a scalable, open retail infrastructure based on IBM Store Integration Framework that integrates people, processes and data to enhance customer service. Benefits included: -
Rapid return on investment.
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Faster checkout and reduced costs.
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Full implementation in just 12 months.
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| Relevant today and tomorrow
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By transforming your store infrastructure and processes, our Open POS Solutions can provide a significant value. We can help you: -
Enhance customer loyalty to generate additional revenue.
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Improve your market leadership position through the ability to adapt quickly to changing market requirements.
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Achieve inventory transparency and reduce out-of-stock situations.
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Reduce information technology support costs through improved operational efficiencies.
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Questions about this solution? Contact an IBM retail specialist.
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