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IBM Self Checkout
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| Redefine self checkout—meet self-service demand
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Meet consumer demand for self-service and gain a competitive advantage with IBM Self Checkout. Speed checkout. Give customers control over their shopping experiences. Allow your stores to redeploy staff effectively in other parts of the store. The result—faster, checkout, reduced wait times, decreased labor costs. All while enhancing the shopping experience.
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| Faster, more reliable and more flexible
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In designing its next generation of self checkout solutions, IBM conducted market research in the United States and Europe with key retailers and consumers to determine key enhancement opportunities. Findings showed that consumers want self checkout to be even easier to use, while retailers asked for secure, easy-to-manage cash handling features and additional model options to meet the wide variety of throughput needs. Armed with these findings and building on the success of its earlier models, the IBM Retail Store Solutions design group reengineered the IBM Self Checkout product line.
For the first time, all components are located above the counter and are organized for a logical, intuitive transaction flow, making it even easier to use. Cash management is easier, with retail-friendly cash cassettes, a new coin hopper option and more secure currency enclosures, with multiple levels of access. Additional bagging options are available for the most efficient use of floor space, including a carousel option for the scan-and-bag unit and larger bagging areas for the belted units. The ability to place units back to back gives retailers additional flexibility, which is especially beneficial for stores with unique checkout configurations. And the durability of all hardware components has been improved, to make these retail-hardened self checkout units even more reliable.
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| Transform the shopping experience
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Whether your store is a supermarket, mass merchandiser, pharmacy, home improvement center or department store, your customers are looking for a better shopping experience. Consumers are comfortable with technology. They want value, choice, speed and an enhanced shopping experience. With IBM Self Checkout, you can: -
Use technology to create a considerable competitive advantage in a crowded marketplace with a more interactive, convenient way to shop.
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Cater to customers by accelerating checkout with an easy to use touchscreen interface, audio and video instructions, and colorful icons for non-bar coded merchandise.
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Minimize the need for employee intervention by allowing customers to scan and pay for their products without assistance.
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Add lanes to the store to increase throughput without hiring additional employees to staff them.
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Seamlessly adapt to fluctuating customer traffic without redeploying associates that are attending to other tasks.
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