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Mobile POS solutions from IBM
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| Offer innovative services
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Retailers are faced with a diverse and fragmented marketplace. Low consumer loyalty. Ever-increasing pressure on margins. Due to an increased pace of product introduction, shoppers are faced with less time and more information to make their purchase decision. Mobile POS solutions from IBM can help you to find new ways to speed the checkout process and make your customers feel special at the same time.
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| A leader in innovative ideas
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IBM Global Technology Services, the leading provider of IT services, backs our solutions with its leading-edge networking and installation services as part of the IBM TotalStore Initiative. We offer:
- Over 30 years of dependable point-of-sale solutions for the retail industry.
- Experience—over 60% of the top 100 worldwide retailers use our POS systems in their operations.
- Nearly 37,000 patents worldwide—we leverage this innovation in the design of our hardware, software and services solutions.
- Complete systems management capabilities to help assure up-time for mission critical systems like POS.
- A commitment to open standards—we work closely with retail industry standards bodies like the Association for Retail Technology Standards (ARTS).
- Global partnerships with other industry leaders to provide fully integrated solutions, including Cisco, Intermec, Motorola, Oracle Retail, PCMS, SAP, Triversity and Zebra Technologies.
- A single point of contact for you to call for any problem, regardless of vendor, along with virtual 24x7 support for Mobile POS.
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| Revolutionize your checkout process
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Our mobile POS solutions can help you increase customer satisfaction by optimizing your checkout processes. Place your checkout anywhere inside or outside your store for effective up-selling and cross-selling activities. Choose either a queue busting solution or a full mobile checkout solution according to your individual requirements.
Both solutions can help you:
- Improve customer service.
- Increase customer interaction through guided-selling, cross-selling and up-selling activities.
- Speed the checkout process by making it more effective.
Mobile checkout solutions can also help you:
- Enable full checkout everywhere inside or outside your store.
- Eliminate the need for stationary POS systems.
In addition, devices and infrastructure can be reused for other mobility applications like inventory or price management.
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| Create a checkout and store mobility roadmap
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Review the efficiency of your checkout. Is it optimal? Are your customers satisfied with the checkout speed? If the answers are ‘no’ you might want to consider mobile POS solutions from IBM.
But to assist you in your decision-making process, you should also consider, whether you could use the mobility infrastructure (wireless in-store networks) and the mobility devices that are needed for mobile POS solutions for other applications and solutions.
For example, you can use your wireless handheld devices for inventory management on Mondays and for mobile checkout on Saturdays. Mobile POS solutions from IBM can help your store associates to work more efficiently, while helping you simultaneously increase customer satisfaction.
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| Deliver cost-effective service
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By transforming your store infrastructure and checkout processes, our mobile POS solutions can provide you with significant value. We can help you:
- Enhance customer loyalty to generate additional revenue.
- Reduce store staff through separation of the scanning process from payment process.
- Eliminate the need for stationary POS systems.
- Re-use the wireless in-store network and mobility devices for other mobility applications.
- Free up valuable floor space for merchandise.
- Decrease the number of additional lanes used during seasonal shopping periods.
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Questions about this solution? Contact an IBM retail specialist.
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