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IBM Retail Integration Framework see it in action

Learn how the IBM Retail Integration Framework can provide information that is unique to each customer from the initial promotion, to the shopping experience, to inventory services, and finally to analytic services and supplier collaboration. This video follows the customer experience of two different types of customer through customer-centric retail processes to reveal the benefits of an integrated retail system.

Retail Integration Framework in action (Video; 281kbps; Runtime: 3mins 28secs)

Retail Integration Framework in action transcript (20KB)

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Solution
Integrated multi-channel retailing from IBM
TotalStore solution from IBM