Empowering retailers to manage their store environments competitively
Leading retailers are transforming the customer experience with innovations in point-of-sale solutions, informational kiosks, Web tablets and wireless communications. Implementing these new retail device solutions can give you a competitive advantage, but it also can create system management challenges.
IBM Remote Management Agent Version 2 software, a component of IBM Store Integration Framework, enables you to achieve end-to-end store system management of retail devices and applications. It enables you to perform remote configuration, software distribution, proactive remote monitoring, asset tracking, diagnostic and problem determination, and finally, enterprise integration to IBM and other vendor systems management solutions. All this from the top of the enterprise down to the device level, in one store or in hundreds.
Speeding and reducing risk of integrating infrastructure solutions
If you are like most retailers, you are in the early adoption phase of systems management in your organization. You recognize that proactive, centralized management can help you decrease system downtime, lower operational costs and increase staff productivity, but you probably don’t have the time or expertise to plan and deploy a solution. Designed for fast, flexible integration, Remote Management Agent software can be “snapped in” to an environment independently, or it can be implemented as part of a broader infrastructure transformation solution. And, through the Ready for IBM Retail Store Innovations—Store Integration Framework initiative, you can further speed deployments and reduce business risks with solutions that have been validated on the Store Integration Framework platform.
Remote Management Agent software interoperates with best-of-breed, retail-specific software point products. Leveraging open standards, Remote Management Agent software also creates opportunities for developing applications as part of an end-to-end, proactive systems monitoring and maintenance strategy.
Remote Management Agent Version 2 software helps you:
- Lower total cost of ownership by improving the efficiency and consistency of new systems and application deployment in stores
- Decrease downtime through proactive monitoring for store device availability, threshold performance and utilization across one store or multiple stores
- Leverage open standards and IBM Store Integration Framework to ease deployment of IBM and other best-of-breed systems management solutions, as well as other store software and devices
- Support full, end-to-end systems management
A complimentary copy of Remote Management Agent Version 2 software is available via the Internet for IBM hardware customers.
For more information
To learn more about IBM Remote Management Agent software, the IBM Store Integration Framework offering and other IBM systems management solutions, visit
ibm.com/products/retail.
