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IBM helps retailers speed new customer focused strategies to market

IBM today announced the IBM Retail Integration Framework, an enterprise software architecture designed to help retailers accelerate the implementation of new customer focused strategies.

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Title Date 
IBM study finds consumers want more control and choice on mobile web
The study, titled, 'Go mobile, grow' produced by IBM's Institute for Business Value points to how consumer demand for customization and personalization will drive innovation and open standards in the mobile marketplace.
21 May 2008
IBM raises the self-service bar with new Kiosk-Like self checkout retail system
IBM today announced first-of-a-kind self-checkout technology that allows consumers to shop for and check out purchases practically anywhere in a store.
06 May 2008
IBM global CEO study: CEOs battle to keep up with the pace of change
The IBM Global CEO Study, the largest study of chief executives ever conducted, today reveals a dramatic increase in the number of global business leaders who see important change ahead, also highlights how the ability to absorb and manage change is widening the gap between winners and losers in the global economy.
06 May 2008
The Pantry begins 1,600 store rollout of Retalix solutions
The Pantry selected Retalix and IBM to provide a unified, best-in-class operating platform at more than 1,600 retail locations.
06 May 2008
StoreNext working with IBM to deliver innovative point-of-sale retail solutions to independent grocers and regional chains
IBM today announced that it will work with StoreNext Retail Technologies LLC, a subsidiary of Retalix Ltd. to market pre-packaged retail solutions powered by IBM point-of-sale systems for independent and regional chain grocers.
30 Apr 2008
ARTS announces Retail Transaction Interface SOA Service
The Association for Retail Technology Standards, a division of the National Retail Federation, today announced the release of the Retail Transaction Interface, the first service-oriented architecture service interface schema and technical specification for the retail industry.
30 Apr 2008
IBM completes acquisition of Cognos
IBM Press Room - IBM today announced it has completed its acquisition of Cognos® (NASDAQ: COGN) (TSX: CSN), a publicly-held company based in Ottawa, Ontario, Canada. IBM will reveal its business strategy for the Cognos acquisition during a press briefing on February 6.
31 Jan 2008
IBM demonstrates how retailers can build loyalty through consumer experience at NRF 2008
NRF Annual Convention & EXPO 2008 — IBM demonstrated the latest in customer-experience innovations and insights today at the National Retail Federation (NRF) 97th Annual Convention & Expo.
13 Jan 2008
IBM introduces unique, secure Blade solution for retailers
NRF 97th Annual Convention & EXPO 2008 — IBM announced today that its BladeCenter® S solution has received IBM Store Integration Framework (SIF) certification, making it ideal for and ready to run in retail store environments.
13 Jan 2008
IBM unveils solutions to help retailers meet consumer demand for environmental responsibility
IBM today unveiled technologies and services that are uniquely able to improve energy and operational efficiency across a retailer's entire IT operation.
13 Jan 2008
Wakefern and IBM team to update store experience in ShopRite stores
IBM announced today that it is working with the Wakefern Food Corporation to deploy advanced IBM point-of-sale (POS) systems, software and infrared touch displays.
11 Jan 2008
IBM teams with METRO Group to improve customer service and efficiency with RFID
IBM today announced it has worked with METRO Group to implement Radio Frequency Identification (RFID) technology to improve the availability of products in its stores, enhance consumers' shopping experience, and boost supply chain performance.
10 Jan 2008
IBM helps retailers speed new customer focused strategies to market
IBM today announced the IBM Retail Integration Framework, an enterprise software architecture designed to help retailers accelerate the implementation of new customer focused strategies.
09 Jan 2008
2007 was the year of the "Omni Consumer" according to IBM analysis
Extensive global research of more than 16,900 consumers conducted throughout 2007 by IBM's business think-tank, the Institute for Business Value, shows consumers flexed their power and control over businesses and institutions in dramatic new ways this year.
17 Dec 2007
IBM unveils initiative to help companies improve service to consumers
IBM today announced a new initiative designed to help businesses across multiple industries connect to today's technology savvy consumer, who - according to a new IBM survey - is increasingly self-sufficient.
25 Sep 2007
Circuit city expands collaboration with IBM in new technology infrastructure services initiative
Circuit City Stores, Inc. and IBM today announced a major expansion of their strategic relationship with a seven-year, $775 million Information Technology (IT) infrastructure services contract. This comprehensive agreement enables Circuit City to modernize its IT infrastructure services faster while reducing expenses.
28 Mar 2007
IBM delivers new integration platform for Giant Eagle
IBM announced it has teamed with Giant Eagle®, Inc. to help the food retailer deliver a unified shopping experience across its network of stores.
19 Mar 2007
IBM and business partners deliver customer-focused innovations and insights to retailers at NRF 2007
NRF Annual Convention & EXPO 2007 -- IBM (NYSE: IBM) and its comprehensive ecosystem of retail-focused Business Partners demonstrated the latest in customer-centric innovations today at the National Retail Federation (NRF) 96th Annual Convention and Expo.
15 Jan 2007
IBM brings datacenter management technologies to retail stores
IBM (NYSE: IBM) announced today a comprehensive series of offerings based on datacenter technologies that are designed to help retailers improve security, systems management and serviceability.
15 Jan 2007
IBM survey finds consumers were more informed and focused during 2006 holiday shopping season
NRF 96th Annual Convention & EXPO 2007 — In a new IBM (NYSE: IBM) national survey on the heels of the 2006 holiday shopping season, consumers said that influences such as the Internet, peer recommendations and instant feedback via text messaging increasingly helped determine where they shopped and what they bought.
14 Jan 2007
Kroger teams with IBM to speed new innovations across store infrastructure
IBM announced today it has entered an agreement with The Kroger Co. to deploy new technology initiatives throughout Kroger's network of more than 2,470 supermarkets across the country. IBM's Store Integration Framework (SIF) will be implemented to improve the overall shopping experience of Kroger customers.
12 Jan 2007
Prototype "Sears virtual home" to open on IBM island in Second life
At the Consumer Electronics Show today, Sears and IBM (NYSE: IBM) unveiled a prototype 3-D showroom called the Sears Virtual Home, which resides on an IBM "island" in the virtual world of Second Life.
08 Jan 2007
Bass pro shops reels in new customer service platform from PCMS and IBM
PCMS and IBM (NYSE: IBM) today announced they are collaborating with Bass Pro Shops to completely overhaul the sales experience at all 34 of America’s premier outdoor retailers’ stores. The project will allow Bass Pro Shops to efficiently manage in-store promotions intended to enhance the customer experience.
23 Oct 2006
Announcing IBM Remote Management Agent Version 2
IBM Remote Management Agent Version 2 software, a component of IBM Store Integration Framework, enables you to achieve end-to-end store system management of retail devices and applications.
26 Sep 2006
Catering to consumer demand
When IBM surveyed 450 CEOs for its report, “Your Turn: The Global CEO Study 2004,” executives said it was paramount to use innovative products and services to grow their businesses. Today, their visions have expanded.
21 Jul 2006
CVS/pharmacy and IBM sign 10-year human resources services agreement
IBM today announced a 10-year Business Transformation Outsourcing (BTO) agreement designed to transform and manage key human resources (HR) transactional services for CVS/pharmacy.
20 Jul 2006
IBM to Help Clients in their Business Transformation through Digital Media
IBM unveiled an open digital media framework that will include technology from leading partners such as Adobe, Apple and Cisco Systems to give companies the most advanced capabilities to create, manage and distribute rich media content faster, easier and at lower cost.
27 Oct 2004
Verint and IBM to deliver networked video security solution at airport
Verint Systems, Inc., has announced that it will work with IBM to deliver a networked video security solution to Kansas City International Airport (KCI), one of the country's largest commercial airports.
12 May 2004
IBM and GE Interlogix agree to team on Security solutions
IBM and GE Interlogix today announced a teaming relationship to provide large enterprises with comprehensive security services and tools to help customers in their effort to protect computer systems, buildings and employees.
19 Sep 2003
IBM Introduces Services for Digital Video Surveillance and Security
To help customers improve their security programs while reducing costs, IBM today introduced new consulting, integration and deployment services for digital video surveillance systems running on IP-based networks.
11 Mar 2003
IBM named digital content management company of the year
IBM today announced that it was named the Digital Content Management Company of the Year by IT growth consulting firm Frost & Sullivan. IBM was recognized for its comprehensive portfolio, technology leadership and commitment to open standards.
17 Jan 2003
Frost & Sullivan names IBM leader in enterprise content management
IBM announced today that marketing, consulting and training firm Frost & Sullivan has awarded IBM its 2001 Market Engineering Award for excellence and innovation in delivering a complete infrastructure for Enterprise Content Management (ECM).
03 Apr 2002

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