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Service delivery platform for cable multiple systems operators

Executive summary Business view Technical details
The goal
Expand your portfolio. Reduce risk.
Increase revenue and profitability. Improve your service flexibility and time to market. And enhance the quality of your customers’ experiences. The IBM service delivery platform solution for cable multiple systems operators (MSO) provides the foundation to help you bring new, revenue-generating services to market faster, attract new customers, reduce churn and increase profitability.

The advantage
Integration of systems to promote innovation
The service delivery platform for MSOs enables service creation, service deployment, service delivery, service management and integration with your current systems and applications through a service-oriented architecture (SOA). We can help you and your partners collaborate in providing additional services through a variety of ways.
  • The service creation environment provides a model-driven, integrated set of tools for defining, developing and testing service application software, along with a well-defined and automated process offering guidance across the lifecycle. This enables you to allow third-party partners access to your process and programming environments; increasing innovation and collaboration, decreasing time-to-market of new user services, while helping you ensure new services meet your quality requirements.
  • The service deployment environment enables operators and third-party partners to deploy user services from the operator’s execution environments.
  • The service delivery environment enables services brokerage, user services, network delivery, user devices and services management.
  • Our solution can integrate with your existing systems, such as order management, billing, fraud management, settlement, customer care and service management to efficiently and cost effectively support new services.

The benefits
Make development dollars go farther
Our next-generation service delivery platform leverages SOA and open standards to help you:
  • Simplify the process of developing, deploying and delivering revenue-generating services.
  • Establish a consistent platform to deliver new services across multiple networks (wireline and wireless) and various devices.
  • Improve ease of doing business with partners and third-party developers.
  • Achieve faster time to market for innovative products and services.
  • Enable effective end-to-end life cycle support for rich content.
  • Establish the foundation for Quality of Service and Service Management.
  • Deliver rich, integrated services to variety of mobile end-user devices while ensuring security.



More information
Media Hub Solution Framework
BSS/OSS billing transformation from IBM
IBM Service Provider Delivery Environment
Service-oriented architecture