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Service delivery platform for cable multiple systems operators
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| Gain market share
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To thrive in the ”Triple-Play” universe, service providers must launch next-generation services faster than the competition—with lower fixed costs and less risk. To help you, we offer the IBM service delivery platform solution for cable multiple systems operators (MSO). This open standards-based, integrated environment can help you improve efficiency.
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| Partner with a leader in systems integration
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With more than 2,000 media and entertainment experienced practitioners, IBM can help you capitalize on new business models, reengineer and transform core processes, integrate Web applications and create management systems that keep business initiatives on track and generating solid returns. -
IBM is an industry-leading system integrator—we know how to work with partners of all types, including ISVs and NEPs, as well as our clients in complex integration projects. We don’t assume that one vendors’ technology alone will solve all problems—and we know how to manage the risks when integrating different technologies.
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We have IP multimedia subsystem (IMS) skills, insight and experience—we are building IMS solutions for our clients, as well as in our communications solution labs in the U.S. and in France. IMS is an investment area for us and we know how to model the business case for the deployment.
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IBM’s years of experience designing and deploying wireless and wireline SDPs and IMS infrastructures, and also our experience in CabeLabs PacketCable 2.0 specifications, OCAP, IMS rel.7, SIP protocol, and related IP protocols and industry standards, provides us with a deep understanding of what it will take to deploy new services.
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We have pre-certification and interoperability experience in labs with leading NEPs’ IMS solutions, will allow IBM to identify any integration issues and resolve them in a proactive manner to reduce time-to-market for our clients.
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| Transformation from planning to launch
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The IBM service delivery platform solution can help you develop and deliver innovative, cost-effective services. -
Help increase revenue and profitability when you:
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Generate new revenue streams by simplifying and accelerating the introduction and modification of content, applications and services.
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Attract new customers with personalized, tailored offerings.
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Increase competitive advantage with rapid access to new content and applications using open interfaces.
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Lower your cost for the deployment of new revenue generating applications.
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Improve your portfolio flexibility and time to market for new services.
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Deliver services that drive revenue, increase stickiness and encourage customer saturation.
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React spontaneously to changing market conditions.
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Capture event-driven market opportunities, including “voting applications” that use wireline and wireless interaction.
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Enhance the quality of your customer experience.
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Increase customer loyalty by bundling desired services that make it less desirable to switch between providers.
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Offer real-time customer service using IBM Integration HUB to integrate the OSS/BSS systems so that there is one customer view and ease of service using online self provisioning.
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Provide personalized, customized content by mining customer use and offering services and packages that fit their needs and desires.
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| Best practices for successful solutions
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It is estimated that poor Information Systems project planning costs companies over US$100 billions each year. According to Metagroup, seventy percent of major IT projects do not meet expectations or fail altogether. Among the top reasons for project failures are: -
Poor project planning (most common).
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No consistent approach to estimating costs, tracking time/resources, and documenting change.
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Lack of information sharing.
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No central project office.
With the largest group of project managers in the world, IBM has a successful track record of delivering projects on time and on budget. More importantly, IBM project managers can utilize their experience and knowledge networks to get the projects done right.
Our best practices approach to project management facilitates success by providing: -
Experienced professionals to solve the specific client needs.
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Consistent approach that enables quality performance.
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Comprehensive knowledge resources to reduce risks.
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Full range of services to provide a complete solution.
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Continuous education and training to successfully manage complex projects.
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Lack of task enforcement.
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| Achieve long-term shareholder value
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The IBM service delivery platform solution can help you realize more profitability with a broader variety of service choices—delivered faster and better than ever to reflect the changes in the market and the cable business environment. -
Buy services on a per-usage basis, not unlike purchasing electricity units or phone minutes.
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Complement and leverage, rather than replace, your prior technology investments.
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Manage the most complex IT environment and shorten the critical path to new services.
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Decrease your time to revenue.
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Questions about this solution? Contact an IBM media and entertainment specialist.
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