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Enhanced communications for government from IBM
Executive summary Department view Technical details
The goal
One platform: capture manage and distribute to and from many channels
The infrastructure-based digital media delivery solution provides for the scheduled, streamed or on demand distribution of content over the Web and agency networks. The solution was developed specifically for content owners, agencies and government organizations.

The advantage
The IBM advantage
IBM is a recognized leader in delivering government e-business solutions with our global resources and a strong track record in deploying mission critical applications.

Why should you choose the digital media delivery solution from IBM?
  • This solution is built on proven, modular components and open standards, helping to simplify complex implementations.
  • We can serve as one source for an end-to-end solution-servers, software, hardware, storage, IBM Business Partner tools and applications, and consulting experience.
  • Our digital media solutions run on a broad range of platforms, providing fast deployment, low-cost and high "quality of experience" to end users.

The benefits
An array of distribution channels
The Enhanced Communications solution from IBM provides agencies with a low-cost, high-volume platform for rich media capture, management and distribution. Your agency can support desktop collaboration, integrate video audio and web based collaboration tools, capture manage and store group sessions and promote content through new channels in less time, for considerably less money than it costs to distribute through traditional broadcast methods.

Offer constituents interactive archives of legislative sessions, committee meetings and public meetings.
Allow schools and universities to integrate digital media into Distance Learning and Learning Management Systems (LMS). Allow doctors to collaborate over wide areas on Tumor Board reviews integrated with PACS systems, patient and staff education, and supporting recovery efforts for emergencies and disasters. Allow judges, prosecutors, defense and sherrifs to communicate and collaborate using video with integrated eocument management to speed up court room processes. Allow police departments to video record interrogations and manage evidence captured at crime scenes. Also allow police departments to manage fingerprint archives, in-car video clips and other evidence. Provide greater access and availability in digital media formats such as video, audio and still images.

This comprehensive solution allows for the creation of a central archive that ingests new content. Additional features can enable you to:
  • Sort and combine content for customization and personalization.
  • Distribute content in scheduled, streamed or on demand formats through the Web, as well as agency and broadcast networks.
  • Customize portals.
  • Track content throughout the process to delivery end points such as iPODs and other handheld devices, kiosks, video conference end points, desktop PCs and set top boxes
  • Support e-government transactions.
  • Give end users a choice of broadcast and print formats.

The approach
Bridge the digital divide
IBM and Newham.net are working with Newham Borough Council, an inner-city borough in London, to roll out an innovative community-based digital services system – RegenTV. As the system rolls out, users will be able to access a wide range of interactive services that include:
  • Local community TV.
  • Interactive advice channels.
  • Freeview TV.
  • PC applications.
  • Council information and online access to services.
  • Web and e-mail.
  • Self help and ICT learning channels.

The service is already proving highly attractive to households with a 70 per cent take-up rate among 500 potential users.

The financial advantage
Streamline content distribution
The IBM digital media delivery solution can enhance ROI by helping your agency:
  • Shorten the content launch cycle for quicker returns
  • Reduce prison inmate travel times
  • Speed up patient treatment times
  • Reach out to students across a state to offer remote courses
  • Streamline the overall content distribution process, saving time and operation costs.

Next steps
 
Questions about this solution? Contact an IBM government specialist.

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