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Transportation management from IBM and Manugistics
Executive summary Department view Technical details
The goal
Improve customer service, increase loyalty
Looking to improve your daily transportation operations and quality of service? The transportation management solution from IBM and Manugistics can help your post plan transportation resources more effectively. Communicate important messages in near realtime, schedule vehicles and drivers more effectively, and provide customers with tracking information.

The advantage
Your e-business partner
The transportation management solution from IBM and Manugistics combines knowledge from working with posts and governments worldwide with our experience in the transportation industry.

IBM has invested in the postal industry for many years, delivering successful solutions to posts globally, including:
  • United States
  • France
  • United Kingdom
  • Italy
  • Brazil
  • Belgium
  • Spain
  • Germany
  • Switzerland
  • Finland
  • Netherlands
  • Japan
  • Poland
  • Canada

Manugistics has twenty years of expertise in logistics as well as extensive experience helping more than 1,200 customers, including Fortune 500 clients.

The benefits
Stay competitive, improve daily operations
The transportation management solution from IBM and Manugistics can help enable customers, employees and truck drivers to access your route system in near realtime Our solution can help your post meet daily objectives:
  • Provide drivers with access to e-mail messages and rerouting of itineraries.
  • Deliver increased visibility to orders and shipments.
  • Allow transportation planning to occur earlier in the order lifecycle by using data from previous years to forecast volume.
  • Process shipments quickly using automated and online systems.
  • Forecast vehicle availability.
  • Improve transport scheduling by using historical data, including past seasonal variations, weather and holiday periods.
  • Minimize downtime between operations and transport departures by utilizing transport network pre-alerts and near realtime arrival information.
  • Manage scheduled and unscheduled transport maintenanceCollaborate effectively between sort center management, carriers and postal customers.
  • Schedule multiple stop trips, consolidating orders to maximize trailer capacities.

The approach
Optimize your transportation network
A typical implementation for the transportation management solution from IBM and Manugistics optimizes transportation networks. Our solution could be implemented centrally and cover transportation carried out across the post’s geographic area.

With more effective route planning your customers can receive their packages faster and you can increase customer satisfaction. Your employees can work more efficiently with handheld devices and thus have greater job satisfaction, while providing better service.

Our solution can also help improve transportation moves from sort center to sort center to final customer delivery points.

The financial advantage
Increase profits
The transportation management solution from IBM and Manugistics can help your post remain competitive by increasing profits:
  • Reduce administrative costs with less paperwork, phone and fax volume.
  • Lower transportation costs by effectively planning and scheduling deliveries between postal facilities.
  • Use subcontracted transportation to reduce vehicle maintenance costs.
  • Save transportation costs on gas, miles and delivery times by reducing the number of vehicles.