Skip to main content

Industries  >  Government  >  Solutions  >  

Mobility and wireless services – digital communities

Executive summary Department view Technical details
The goal
A foundation for more efficient communication
Now more than ever, government agencies, field-based case workers, police and emergency response teams need coordinated and integrated communication services and on demand access to secure information, to deliver public service programs and to keep citizens safe. IBM Mobility and Wireless Services - digital communities provides the technology foundation for the unfettered mobile communication and information exchange you need to be truly effective.

The advantage
Leverage an industry expert
IBM demonstrates its commitment to the public sector through its two foundations for industry thought leadership—the Center for the Business of Government and the IBM Institute for Electronic Government. IBM is also an established wireless innovator. IBM:

  • Was the first IT and services provider to join the Wireless Broadband Alliance, created in 2003 by wireless broadband operators to promote wireless communications around the world.
  • Has committed to invest more than US$1 billion to extend and enhance our wireless and pervasive solutions.
  • Is a charter sponsor of the Wireless Internet Institute’s worldwide Digital Cities education series.
  • Is an active participant in eleven industry associations, including The WiMAX Forum
  • Has delivered thousands of wireless engagements for governments worldwide, including:
    • Caisse National d'Assurance Maladie, France
    • Confindustria, Italy
    • City of Esslingen, Germany
    • Center for Advanced Transportation Technology, United States

The benefits
Face the future with wireless
IBM Mobility and Wireless Services - digital communities provides critical integration of award-winning infrastructure and best-in-class software and networking hardware from IBM Business Partners to deliver comprehensive wireless broadband solutions for municipalities and public agencies. It is an excellent solution for cities with a highly mobile workforce, such as law enforcement, fire, transportation, building inspectors and public health examiners, and for municipal or provincial areas with low density of coverage from traditional network service providers.

IBM Mobility and Wireless Services – digital communities provides the integrated technology backbone to help you:
  • Improve building safety by providing emergency workers with near real-time access to incident management reports, building plans and hazardous materials information.
  • Streamline transportation management with sensors that can enable smart monitoring of city streets and highways—alerting the right agencies to unusually heavy traffic or accidents.
  • Improve delivery of public services by rerouting basic citizen requests to self-help channels, allowing municipal and provincial employees to focus on more complex issues.
  • Boost interagency collaboration by integrating existing communication systems, and providing the flexibility to easily connect to private companies as needed.
  • Enhance public security with rapid delivery of complex media—such as large data, video and case management files—to police and emergency response personnel in the field, allowing for faster apprehension of suspects and criminals.

The approach
Set your city up for success
Our wireless broadband solutions can be implemented on a large scale to affect change citywide, or on a smaller, departmentally-focused scale. One U.S. city used a localized solution to help its Department of Buildings (DOB) get time-sensitive data to inspectors on location. The IBM solution helped the city’s DOB:
  • Streamline operating processes by automating slow, manual reporting.
  • Increase productivity with mobile reporting tools that shaved as much as 40 minutes off the building inspection process.
  • Make better, faster decisions about whether to reopen or hold buildings for additional repairs using near real-time data exchange with field inspectors.
  • Provide inspectors with access to valuable tools—like the city building code or the department’s construction inspection manual—virtually anytime, anyplace.

The financial advantage
Evaluating the alternatives
The sheer number of alternatives to nascent or fragmented mobile communications technology can overwhelm your decision-making process. But integrated wireless broadband networks offer the same high performance with added advantages that can help you:
  • Speed time-to-market for new services.
  • Accelerate economic development.
  • Avoid inconvenient and cost-prohibitive cable installation projects.
  • Get started quickly with flexible finance options that let you purchase the system outright, lease or pay for service on a utility-basis.

Next steps
 
Questions about this solution? Contact an IBM Government specialist.



More information
IBM Global Technology Services