Skip to main content

Industries  >  Financial services  >  

Solutions

All industries Banking Financial markets Insurance
IBM offers solutions that strengthen customer relationships, streamline business processes and enhance technical infrastructure.

Solutions

Previous | Next >
 
Account opening solution from IBM
Your account opening process is your institution's first contact with a potential customer. It can also be a major cost item. Duplicated efforts. Multiple systems and applications. High abandonment rates. The need for a single customer view. IBM can help you implement an easier, more cost-effective account opening process.
 
Basel II solution design from IBM
Basel II can help banks and financial markets firms strengthen risk management and capital allocation strategies to yield significant long-term benefits. But the high cost of compliance, combined with a lack of time, data and proper technology has been a significant challenge. IBM can help.
 
Branch convergence from IBM and Avaya
The inability to reach the right expert at the right time. Inefficient use of customer representatives. Inconsistent customer experiences. See how IBM and Avaya can help eliminate these frustrations through the creation of an enhanced branch communications network.
 
Business continuity infrastructure solution from IBM
Align your IT investments with your business objectives. Minimize downtime and streamline recovery processes. Customers expect your organization to run without service interruption. Don't disappoint them. We can help with business continuity strategies and planning for high availability and recovery.
 
Claims transformation from IBM
Insurers continue to rely on proprietary applications to support business processes. But these applications are now outdated, inflexible and inefficient. IBM offers a flexible, on demand domain to improve operational efficiencies while transforming technology to reach new levels of effectiveness in claims processing.
 
Core systems from IBM and Fidelity
Refocus your business practices. Deliver innovative products to market quickly. IBM and Fidelity have an integrated set of core banking components to meet the challenges of retail banking. Corebank provides anytime, anywhere access for your customers with up-to-date, accurate information about their accounts and services.
 
Core systems from IBM and i-flex
Customer focus is the key to success in the financial services market. How well do you know your customers? Expand your business. Create new products. Generate higher return on investment. We can help you leverage a single source for customer information and integrate business processes to assist you achieve these goals.
 
Core systems from IBM and Temenos
Can your bank quickly and accurately respond to business needs? IBM and TEMENOS have a solution designed to automate banking activities for wholesale, retail, treasury, central and private banking. We can help your institution streamline transaction processing and improve risk management activities.
 
Core systems module replacement from IBM
Is your bank having difficulty launching new products and competing effectively in the marketplace? Are you looking to transform your core processing systems, while minimizing risk? Our solution is designed to improve your bank's functionality, enabling you to meet competitive goals with proven technology.
 
Core systems strategic assessment from IBM
How fast can you get new products and services to market? What are you doing to address high customer churn? Are you able to exploit high-growth emerging markets? Are your operational processes as efficient as they could be? Retool your bank to better compete in the on demand world. Gain flexibility. Efficiency. Resilience.
 
Corporate actions solution from IBM
Every business day, companies issue notices of events that affect their securities. Processing these corporate actions often involves manually-processed data in non-standardized format. The corporate actions solution from IBM can help provide an integrated solution for you and your clients.
 
Customer data integration from IBM
Operational efficiency. Data quality. Improved customer service. Competitive positioning. Regulatory requirements. Cross-sell, up-sell. Insurance companies have many different reasons for wanting one view of each customer. Regardless of your motivation, IBM can help you integrate customer data across the enterprise.
 
Customer experience solution from IBM and Chordiant
Increase customers and improve loyalty with deeper insight into their preferences. Predictive analytics and adaptable process automation can efficiently guide your banking staff through complex tasks to help increase responsiveness, reduce errors, shorten cycle times and discern relevant offers for each customer interaction.
 
Customer insight from IBM and SAS
Is your organization driving effective marketing campaigns? Are you maximizing customer profitability? Build a smart bank. Organize disparate customer information and dynamically incorporate those results into your next marketing campaign, improving profitability and leveraging customer data to its fullest extent.
 
Customer relationship management operations solution from IBM
Are you looking for an effective, proven method to implement your CRM package, while achieving maximum return on investment? IBM professionals have extensive experience in deploying CRM applications. We can help you with end-to-end support for your CRM initiative.
 
Customer relationship management transformation solution from IBM
How do you increase customer advocacy to grow profits? What do your customers want and need? Can you ensure customer value is delivered? How do you retain the most valuable customers? We can help you drive customer loyalty by meeting customer expectations, offering the right product and service at the right time.
 
Digital content management for banking from IBM
Digital media is the new frontier in effective business communication. Is your bank maximizing the potential of these rich assets? Transform your ability to manage customer relationships and brand with digital technology and ultra-efficient systems that organize, maintain and store content for use across your enterprise.
 
Digital video surveillance and security for banking from IBM
Do you have the tools to adequately protect bank assets? Are your security programs keeping pace with changing customer expectations? Enhance asset protection, and streamline security and regulatory compliance with digital technology that works with existing systems to create a more comprehensive security solution.
 
Dynamic digital merchandising for banking from IBM
Transform the branch environment. Build a high-impact customer experience with rich media delivery devices that educate and persuade. IBM dynamic digital merchandising uses interactive displays to communicate new product offerings, influencing customer buying decisions and helping you quickly respond to market pressures.
 
EMV migration compliance for banking from IBM
With high rates of card fraud and skimming, magnetic stripes and signatures don't offer the identity authentication protection they once did. In coordination with banks, processors and retailers, Europay, Mastercard and Visa are promoting smart chip cards with personal identification numbers. Is your bank or store ready?
 
Previous | Next >


Explore the future of insurance
Chess pieces
Insurance 2020: Now what?
Breakthrough banking
Banking for on demand
Get the IBM Banking industry primer now
Leading-edge insight
Chess pieces
Building an Edge, the quarterly FS publication
IBM BladeCenter HC10
Computer screens
Manage IT complexity to help speed and protect information delivery