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Account opening solution from IBM
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| Open the door to easier banking
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Multiple ways to open accounts. Major inefficiencies. Siloed products. Disparate service levels. Complex account opening processes. Your bank needs to reduce operational costs. Increase revenue. Attract and keep a new generation of customers with higher expectations for a faster and more satisfying service experience. The account opening solution from IBM can help improve a critical customer sales and service process.
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| Set the tone in customer acquisition and relationships
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Recent studies demonstrate that the abandonment rate is as high as 75 percent for a customer left alone to complete an online account application. By contrast, an in-branch account opening experience for the same customer averages a 25 percent abandonment rate. ¹ Clearly, banks need to make the experience simpler and more collaborative.
The account opening solution from IBM automates the account opening process from start to finish—from customer data capture to credit and identity verifications to account approval. Our consulting teams construct a tailored solution that can help streamline, compress and digitize your processes. Remove the duplication of effort that increases operational costs. Eliminate the lengthy application process that can lead to dissatisfied customers. Give your staff more time to focus on building relationships and selling solutions.
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| Differentiate your business
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The account opening solution from IBM is designed to improve efficiency with an easier, more cost-effective process. We can help you: -
Increase revenue by attracting new customers through convenient account opening practices.
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Retain and deepen existing customer relationships.
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Reduce operational costs and substantially improve efficiency levels by eliminating redundancies.
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Provide a faster, more convenient and innovative customer experience.
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Build a single customer view and provide consistent and clear information.
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Make it easier to follow up with customers.
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Generate lower account opening costs and higher annual revenues per account.
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¹IBM Institute for Business Value analysis of primary interviews and client engagement experiences.
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