TotalStore solution from IBM

The goal

Transform every transaction

Deficiencies are everywhere. Employees lack information where and when they need it. Consumers are unsure of availability, features or purchase options. And legacy applications make it difficult to diagnose and resolve complex IT issues. But all that can change with the IBM TotalStore Solution - integrated offerings that can accelerate deployment of core store capabilities and rapidly train associates.

The advantage

From strategy to execution to the next generation

We have built the IBM Store Integration Framework, a comprehensive technology foundation upon which you can build on demand store operations. This store-level Web-services architecture is designed to provide a complete and reliable infrastructure for optimizing your stores to better support today's demanding consumer needs and tomorrow's emerging trends. The TotalStore portfolio provides comprehensive support for store technology, helping to create intelligent, responsive stores and a differentiated shopping experience.

The benefits

Drive profitable growth with a connected store

IBM can help you outpace your competition by providing optimal flexibility for you to select, implement and deploy the exact capabilities you need when you need them — in one store or one thousand — without restriction.

Our consultative approach can help define a comprehensive deployment roadmap to deliver a solution that is tailored to meet your specific needs and help your consumer-facing business:

• Increase store application effectiveness to support and improve the customer experience.
• Share customer information in a single view for a near-seamless experience.
• Improve inventory performance.
• Create an adaptive work environment that can be customized based on each user's unique role in the organization.
• Speed time to market for new concepts and services.
• Provide security-rich access to an increasingly mobile work force and consumer community.
• Reduce operational complexity by simplifying the deployment and management of a store integration framework.