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Retail Canada

Retail Canada

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Our view: The key to successful retailing is to cultivate consumer advocates. By providing a superior shopping experience, you can boost advocacy and improve your bottom line.

What we offer - solutions by area

  • Focus the supply chain

    Focus the supply chain

    Deliver the right products to the right place at the right time to meet real-time customer demand.

  • Total store

    TotalStore solution

    Integrated offerings that can accelerate deployment of core store capabilities and rapidly train associates.

  • Executive briefs

    Executive briefs

    IBM's latest executive briefs provide insights focused on critical retail industry issues and trends.

IBM Retail Green Initiative video


IBM's Retail Store Solutions (RSS) Green Initiative helps retail clients create and leverage environmentally responsible options for their enterprise, supply chain, and store environments. Among these is IBM's product stewardship strategies for retail store technologies, in place since 1991.

What's hot


Retail Landscape


Canada's retailers face unprecedented challenges, from the Internet, from foreign competition, and from increasingly demanding consumers. How are they responding to these pressures? John Dawkins — Canadian Retail Sector Lead for IBM Global Business Services, has worked with leading-edge retailers around the world, and currently consults with retailers across Canada on innovation. In this interview, he looks at the future of retail in Canada.

Retail as Theatre

Retail as Theatre

Featured event

Receive retail thought leadership and industry news

FCPC Social Media & Digital Technology event

Affordable, versatile midmarket point-of-sale solutions


Improve efficiency and provide your customers with a polished, satisfying purchasing experience.

Become a retail insider

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Mid-sized Retailer Community


Your resource for simple solutions to tough problems for mid-sized retailers and fashion companies

Featured news

IBM raises the self-service bar with new Kiosk-Like self checkout retail system