Membership FAQ
Find the answers to common questions about membership in the Academic Initiative program.
User IDs and passwords
How do I reset my password?
To reset your password, go to My IBM registration. You will need to have your user ID and the answer to your secret question. You must either reset your password online or go the Worldwide IBM Registration Helpdesk for assistance.
What should I do if I have forgotten my user ID or the
answer to my secret question?
For all questions related to user IDs and secret questions, go to Worldwide IBM Registration Helpdesk.
If your country is not listed on that page, you can call the US and Canada number for help in English at +1 888 426 4409 or +1 303 262 5669. You can also send an e-mail to ERCHELP@ca.ibm.com.
Why do I need an Academic Initiative user ID and
password?
Some valuable resources on the IBM Academic Initiative site are only available to members. You will need a user ID and password to access these resources, which include software and courseware downloads.
All about memberships
Who can join the Academic Initiative?
IBM Academic Initiative membership is open to faculty and research professionals at accredited institutions of higher education and to IBM employees all over the globe. Membership is granted on an individual basis. There is no limit on the number of members at an institution that can join.
What is an accredited institution?
An accredited institution is one that is publicly or privately funded and can be defined by one the following:
- A university or college that offers education leading to nationally-recognized qualifications or levels of academic achievement, and that is accredited by a regional or national accrediting council, commission, appropriate government agency, or board of education of the state or country in which the educational institution is located.
- A teaching hospital associated with an accredited institution.
- A research institution or consortia comprised of accredited institutions. Due to the unique nature of such institutions, IBM reserves the right to make the final judgment on whether or not an institution qualifies for membership.
- A primary, elementary, or secondary school, funded either publicly or privately, in which education is the principal objective leading to nationally recognized qualifications or levels of academic achievement, and that is accredited by national or regional councils or agencies to deliver education.
What does it cost to join the Academic Initiative?
Academic Initiative membership and the majority of its benefits are available at no charge. This includes the capability to download selected IBM products, technology, and courseware, plus discounts on selected IBM professional certification tests, remote access to certain hardware systems, participation in technical webcasts, and much more.
What are the benefits of joining?
The IBM Academic Initiative provides its members with access to IBM software and courseware materials for teaching, learning, and non-commercial research. Members can download a wide variety of IBM and open source products and technologies, at no charge. Members can also access a wealth of information to learn about these products and technologies, incorporate them in your curricula, and connect with others members who are using them.
How can I join the IBM Academic Initiative?
You can join the IBM Academic Initiative by completing a two-step process described in Becoming a member.
Step 1. Create your universal IBM user ID and password that will enable you to become a member of the Academic Initiative.
Step 2. Submit the IBM Academic Initiative membership application form that provides more information about you, your institution, and the courses you teach. (You need to complete Step 1 and have an IBM user ID and password before proceeding with this step.) In some countries, a hard-copy application is required to be printed, signed, and mailed in. After completing this step, most applicants will receive an e-mail from IBM granting provisional membership. Some applicants may receive a second e-mail requesting further information.
Be sure to read and understand the IBM Academic Initiative program agreement for your country. You must agree to the program agreement as part of the membership application and terms of the program.
How long does it take for my membership to be approved?
In many countries, after you submit your application in Step 2, you will quickly be granted provisional membership into the program, subject to validation of your role at your institution. If we need additional information from you to validate your role, we will contact you; otherwise your membership will be approved without further notification.
Some countries also require an additional review or require a hard copy of the signed agreement. In these cases, it will take longer for your membership to be approved. If you are applying in one of these countries, you might be contacted by an IBM Academic Initiative representative for additional details. The countries that require a hard copy of the signed agreements are indicated with an asterisk (*) next to the country name on the Program agreement page.
Is there a limit to how many members per institution can
join?
There is no limit to the number of authorized members per institution that can join the Academic Initiative.
How long does the membership last?
Membership in the IBM Academic Initiative is active for one year. Twice a year, you will be asked to provide information to renew your membership and extend it for an additional 12-month period.
What do I do if I applied for membership but I
am still unable to access
protected sections of the site?
One of two things might be causing this:
- If you are in a country that requires more information before your membership can be approved, your approval might take several weeks. Please be patient.
- If you are not in a country that requires more information, you might not have completed both steps of the application process. After completing both steps of our process, you should receive an e-mail from IBM welcoming you to the program. If you have not received this e-mail, it's possible that you have not completed the entire application process. You must complete Step 1 and Step 2 before you will have access to download courses or software. For more information, refer to Membership details.
Membership renewals
How do I renew my membership?
To renew your membership, go to Renewing your membership. After specifying your affiliation and logging in, you will be asked to provide information such as which IBM products and courseware you use, which courses you teach, and the number of students in your classes. You will receive an e-mail reminder to submit this information every six months. Upon submission, your membership will be extended an additional 12-month period.
Can my Academic Initiative membership be
cancelled?
You may cancel your membership at any time by notifying IBM by e-mail.
IBM may cancel your membership if it is determined that you no longer qualify for the offering. If you or IBM cancels your membership, you may continue to use the products you have received under this initiative according to the terms under which you enrolled. You will not be eligible for membership renewal, software upgrades, or technical support.
Become an Academic Initiative member
Contact IBM Academic Initiative
IBM IDs and passwords
- Reset password
- Update IBM profile
- Get ID help, worldwide or call:
+1 888 426 4409
+1 303 262 5669
