When Biggar retired in June 1987, IBM Chairman of the Board John F. Akers said: "Charley's broad background and open-minded approach have earned him respect, credit and distinction over the years. He has distinguished himself as a fine leader of people as well as a decisive businessman. Charley's influence in IBM's service business will be felt for a long time to come."
The following is the text of a corporate biography published in December 1986.
Charles P. Biggar, IBM vice president, and president of the National Service Division, joined IBM in 1955 as a customer engineer in Albany, N.Y.
He became an instructor in 1960 and manager of instruction in customer engineering education in 1962 in Endicott, N.Y. Subsequently, he was Field Engineering branch manager in the Jamestown, N.Y. and Elmira, N.Y. branch offices and in 1965 became a technical support manager for portions of New York and New Jersey. He assumed a Field Engineering headquarters assignment in 1966 and then later that same year became assistant to Mr. O. M. Scott, now retired, former president of the Field Engineering Division. In 1967 he became the division's area manager for portions of New York and New Jersey. He was made vice president and Western region manager, Field Engineering Division, in 1969. In June of 1971 he was appointed IBM director of service, and in October of 1975 he was elected an IBM vice president. He was appointed assistant general manager, Field Engineering Division, in February 1976. He was named president of the Field Engineering Division in October 1976. He was named to his present position in October 1984.
Mr. Biggar attended Siena College in Albany and was a Sloan Fellow at Stanford University's Graduate School of Business.