Charles Biggar had a prominent 32-year career as a
leader in IBM's service community.
When Biggar retired in June 1987, IBM Chairman of the
Board John F. Akers said: "Charley's broad background
and open-minded approach have earned him respect, credit
and distinction over the years. He has distinguished
himself as a fine leader of people as well as a decisive
businessman. Charley's influence in IBM's service business
will be felt for a long time to come."
The following is the text of a corporate biography
published in December 1986.
Charles P. Biggar, IBM vice president, and president
of the National Service Division, joined IBM in 1955
as a customer engineer in Albany, N.Y.
He became an instructor in 1960 and manager of instruction
in customer engineering education in 1962 in Endicott,
N.Y. Subsequently, he was Field Engineering branch manager
in the Jamestown, N.Y. and Elmira, N.Y. branch offices
and in 1965 became a technical support manager for portions
of New York and New Jersey. He assumed a Field Engineering
headquarters assignment in 1966 and then later that
same year became assistant to Mr. O. M. Scott, now retired,
former president of the Field Engineering Division.
In 1967 he became the division's area manager for portions
of New York and New Jersey. He was made vice president
and Western region manager, Field Engineering Division,
in 1969. In June of 1971 he was appointed IBM director
of service, and in October of 1975 he was elected an
IBM vice president. He was appointed assistant general
manager, Field Engineering Division, in February 1976.
He was named president of the Field Engineering Division
in October 1976. He was named to his present position
in October 1984.
Mr. Biggar attended Siena College in Albany and was
a Sloan Fellow at Stanford University's Graduate School
of Business.
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