Enterprises that lease assets through IBM Global Financing can take advantage of Customer Centre—our secure, online lease management tool that lets you track and manage all aspects of your leased assets worldwide.
Customer Centre aggregates all your global leased asset data into a centralized tool so you can effectively and efficiently manage every piece of leased equipment throughout its term-from acceptance of equipment through end of lease and asset disposition.
The Customer Centre tool is comprised of three modules—Delivery Confirmation, Lease Management, and End of Lease—which you can use individually or in any combination that best suits your business needs.
Customer Centre offers powerful, easy-to-use features and capabilities that can help you cut costs by:
Customer Centre also eliminates a great deal of paperwork and, because it is Web-based, lets you manage your lease portfolio any time, anywhere. Use Customer Centre to:
To start using Customer Centre, you must be an active leasing customer of IBM Global Financing and:
*Available in the United States only
To use Customer Centre, you must be an IBM Global Financing customer.
To enroll in Customer Centre, you need to sign an Online User Agreement and receive password protected access to the tool.
To request more information about Customer Centre and find out which modules (Delivery Confirmation, Lease Management or End of Lease) will best fit your needs, contact your IBM Global Financing representative or have a representative contact you.
Related reports and papers
Customer Centre uses your IBM Global Financing account information to load a detailed record for every leased or financed item, and numerous data fields for each item, so you can:
Learn how Customer Centre works
Customer Centre features a full spectrum of powerful lease management functions. Explore some of them in the tutorials below.
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|Learning Series function||Customer Centre Module|
|Accept and electronically sign new Certificates of Acceptance*||Delivery Confirmation|
|Edit Certificates of Acceptance if you need to make changes*||Delivery Confirmation|
|Customize or send your Certificates of Acceptance to others within your organization for review or signature*||Delivery Confirmation|
|Manage your financed items during the lease term||Lease Management|
|Customize financed item reports to meet your requirements||Lease Management|
|Create a report of financed item details||Lease Management|
|Download invoice details of your leased assets||Lease Management|
|Forecast estimated payments||Lease Management|
|Manage your leased assets in multiple countries||Lease management|
|View your end of lease choices and electronically submit decisions*||End of lease|
|Create customized end of lease reports to analyze your options*||End of lease|
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