As responsive decision making becomes a normal part of your processes, you need the ability to act on those decisions just as quickly. IBM Global Financing offers you a secure online lease management tool that allows you to track and manage all aspects of your leased assets worldwide, so you can execute more efficiently.
With Customer Centre, you can productively manage your lease portfolio throughout the duration of your assets’ lifecycle. We offer powerful, easy-to-use features and capabilities that help cut costs by lowering administrative time, enabling you to move quickly and accurately track and manage your IT assets.
Customer Centre capabilities
Customer Centre comprises three modules — delivery confirmation, lease management and end-of-lease, which aggregates your asset information into one simple tool. You can use each module individually or in any combination that best suits you:
Electronic management of your delivery confirmation documents: Accept, sign, edit, review, send out for a signature, customize or download your documents. Currently available in the United States only.
Manage your financed assets during your lease. Estimate payment forecasts, create and customize financed item reports, query download and create asset and invoice reports and manage leased assets globally.
Manage the end of your lease as simply as the beginning. View your end-of-lease choices, create customized end-of-lease reports to weigh your options and electronically execute on your decisions. Currently available in the United States, Canada and Germany.
Learn how to use the Customer Centre
Customer Centre features a full spectrum of powerful lease management functions that you can explore in the video tutorials below.
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Delivery confirmation module tutorials
- Accept and electronically sign a new delivery confirmation document
- Edit, send for review and send for signature a delivery confirmation document
- Customize, using favorites, create a print version, and download delivery confirmation documents
Lease management module tutorials
- Manage your financed items during the lease term
- Customize financed item reports to meet your requirements
- Create a report of financed item details
- Download invoice details of your leased assets
- Forecast estimated payments
- Manage your leased assets in multiple countries
End-of-lease module tutorials ·
Learning Series function - IBM End of Lease Centre
- View your end-of-lease choices and electronically submit decisions (guest ID only)
- View your end-of-lease options and electronically submit decisions (registered IBM users)
- Save a draft and electronically submit decisions (registered IBM users)
- Create end-of-lease reports to analyze your options and review the additional resources available in IBM End of Lease Centre (registered IBM users)