When you acquire IBM Certified Pre-owned Equipment, we aim to provide you with a product which is reliable and ready to serve your business through the following:
Before a product earns the IBM Certified Pre-owned Equipment seal, it is checked by an IBM engineer (or authorised agent). Configurations are validated on all systems to ensure no parts are missing before being packed securely ready for sale. Some systems have undergone a full refurbishment in our manufacturing facilities.
To help minimise potential downtime for your organisation, all IBM Certified Pre-owned Equipment systems automatically qualify for a range of optional IBM Maintenance agreements to suit your needs and budget. Selected models come with one-year or multi-year 24x7 IBM Maintenance contracts.
As the world's largest IT vendor, IBM's experience and reputation mean that you can buy with confidence. In addition, any IBM Certified Pre-owned Equipment system installed by IBM (or authorised agent) and covered by an IBM Maintenance contract, which does not perform satisfactorily will either be replaced or refunded at IBM's discretion (terms and conditions apply).
* Conditions apply as defined in the contract of sale. The Satisfaction Guarantee on non-PC/ThinkPad systems acquired by end user clients from an approved IBM reseller, must be exercised by that reseller on behalf of the client within 90-days of the date the reseller acquires the system from IBM Global Financing.