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Bendigo Bank bolsters growth strategy with IBM Global Financing
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"Our strategic objective is to continue growth. Infrastructure is critical to that goal and some of the strategic steps we've taken by leasing IBM hardware and financing software are key aspects of supporting that growth"
–Gary Doig, General Manager, Infrastructure Services, Bendigo Bank |
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Business need
Bendigo Bank had an ageing multi-vendor IT infrastructure under a range of leases. This created problems
including a high level of support calls, penalty payments for late equipment returns
and uncoordinated fleet management.
Solution
Bendigo Bank implemented a single supplier
financing arrangement with IBM Global Financing which covers all IT infrastructure for
the bank.
Benefits
Bendigo Bank reduced expenditure on PCs and notebooks by 20 per cent
during its first year with IBM Global Financing while increasing the number of leased
assets and financing software to cope with growth. The bank also reduced the number of
Help Desk calls by improving its IT fleet refreshment program and increased flexibility
at the end of the lease. |
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Bendigo Bank General Manager, Infrastructure Services, Gary Doig said the bank had decided to consolidate its leasing arrangements to better service its 300 branches, expanding by 25-30 branches per year. Robust asset management tools, capabilities around a three year cyclic refresh program and the ability to provide a single monthly invoice are just some of the reasons the Bank chose IBM Global Financing. |
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