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IBM jobs - Dubuque, Iowa

Technical Services Delivery Center

NOW HIRING Forward thinking world changers from Dubuque, Iowa

The technical services delivery center in Dubuque will primarily support U.S. strategic outsourcing clients, providing server systems operations, security services and end user services, including maintenance and monitoring of computer hardware and software systems.

The mission of Integrated Technology Delivery (ITD) is to leverage IBM’s global scale and advanced technology to deliver standardized solutions that are more automated, repeatable and globally integrated. Through our strengthened global position, clients gain cost advantages, access to industry-leading skills and access to IBM's scale and overall flexibility. This new Technical Services Delivery Center is focused on increasing ITD delivery quality and brings together all IBM worldwide service delivery capabilities for Strategic Outsourcing.

IBM’s global delivery network incorporates centers around the world and serves thousands of clients. Global delivery capabilities help set IBM apart and allow us to deliver services seamlessly by harnessing IBM infrastructure, processes, tools and skilled resources. For more information, visit www.ibm.com/services.

Job descriptions

Use the following links to the job descriptions for more information regarding the positions at the Dubuque, Iowa technical services delivery center:

Shared Services


Web Application Developer

Business Reporting Analyst

Project Business Office Analyst

Resource Manager - Contractor Focal

Cost Analyst

Contract Cost Analyst

Resource Manager - Competency Focal



Technical support specialist (TSS)


Project Manager


Websphere/MQ Series Support Specialist (Blues)

Business Project Analyst

Technical Support Specialist (Blues) - Performance and Capacity MidRange

Technical Support Specialist (Jazz) - Performance and Capacity MidRange


Technical Support Specialist (Rhythm) - Perf/Cap Mainframe

Technical Support Specialist (Blues) - Performance and Capacity Mainframe

Technical Support Specialist (Jazz) - Performance and Capacity Mainframe


SCCM / MS Enterprise Support Specialist - (Jazz)


Quality Analyst- Support Specialist


Tivoli: Level One Support Specialist (Rhythm)

Tivoli: Level Three Support Specialist (Jazz)

Tivoli: Level Two Support Specialist (Blues)

Tivoli: Support Specialist Lead/Dispatcher


MQ Series Support Specialist (Rhythm) - MIM

MQ Series Support Specialist (Jazz) - MIM

Maximo (Blues) Application Support Specialist

Maximo (Blues) DB2 UDB Database Administrator


Mainframe System Automation (Rhythm) Technical Support Specialist

Mainframe Systems Automation (Blues) Technical Support Specialist


Backup & Recovery Storage Support Specialist - Blues

Backup & Recovery Storage Support Specialist - Jazz


SAN/Disk Storage Support (Blues)

SAN/Disk Storage Support (Jazz)


Mainframe Storage Support (Blues)

Mainframe Storage Support (Jazz)


DB2 Mainframe Support Specialist (Blues)

DB2 Mainframe Support Specialist (Jazz)


Packaging / Imaging Support Specialist (Blues)

Packaging / Imaging Support Specialist (Jazz)

Packaging / Imaging Support Specialist (Rhythm)


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