IBM jobs - Dubuque, Iowa

Technical Services Delivery Center

IBM has opened its new technology service delivery center in Dubuque, Iowa, creating up to 1,300 jobs. The new technical services delivery center will support U.S. strategic outsourcing clients, providing server systems operations, security services and end user services, including maintenance and monitoring of computer hardware and software systems.

The mission of Integrated Technology Delivery (ITD) is to leverage IBM's global scale and advanced technology to deliver standardized solutions that are more automated, repeatable and globally integrated. Through our strengthened global position, clients gain cost advantages, access to industry-leading skills and access to IBM's scale and overall flexibility. This new Technical Services Delivery Center is focused on increasing ITD delivery quality and brings together all IBM worldwide service delivery capabilities for Strategic Outsourcing.

IBM's global delivery network incorporates centers around the world and serves thousands of clients. Global delivery capabilities help set IBM apart and allow us to deliver services seamlessly by harnessing IBM infrastructure, processes, tools and skilled resources. For more information, visit

Available Opportunities at the Dubuque Technical Service center

Smarter planet icon IBM currently has challenging opportunities available in Technical Support (Rhythm- Entry Level Support, Blues- Level 2 Support and Jazz- Level 3 Support), Technical Management, Project Management and many more. To learn more click on the jobs listed below.

To learn more click on the jobs listed below.

View list of HOT Job openings

Account Focal

Active Directory Technical Support Specialist (Level 2 / 3)

Automation Technical Support Specialist (Level 2/3)

Backup & Recovery Storage Support Specialist (Level 2/3)

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BlackBerry Tech Support Specialist (Level 2)

Business Project Analyst

Business Reporting Analyst

Business Reporting Analyst

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Delivery Analyst

Delivery Center Dispatcher

Entry Level Delivery Analyst

Entry-Level Technical Support Specialist

Entry-Level Technical Support Specialist

Identity & Access Management (Level 1 / 2)

Intel Systems Administrator Level 2/3

Intel/VMWare/AD SME

ITCAM Architect

ITCAM Subject Matter Expert

Logical Security Support Specialist (level 2/3)

Lotus/Domino Support Specialist (Level 2 / 3)

Mainframe Storage Support (Level 2/3)

Mainframe Storage Support (SME)

Mainframe Team Lead

Metering & Chargeback / TUAM Support Specialist (Level 2/3)

Middleware Support Analyst (Level 2/3)

MS Exchange Technical Support Specialist (Level 2 / 3)

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Packaging / Imaging Support Specialist
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Performance & Capacity Storage SME

Project Manager

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SAP Basis (MSD) Technical Support Specialist

SCCM/MS Enterprise Technical Support Specialist (level 2/3)

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Security (Malware) Support Specialist

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Service Request Coordinator

Services Coordinator Problem & Change (Level 1 / 2)

SharePoint Technical Support Specialist (Level 2 / 3)

Siebel Apps DBA

SQL Server Support Specialist

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Technical Support Manager - Dubuque

Technical Support Manager - Dubuque

Technical Support Specialist - Mid Range Storage Performance & Capacity

Technical Support Specialist (Level 2/3) - SW Distribution

Technical Support Specialist for ITCAM (Level 2/3)

Tivoli Monitoring Subject Matter Expert

Tivoli Monitoring Technical Support Specialist (level 2 / 3)

Transition and Transformation Project Manager

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UNIX/Intel Systems Admin - TAD4D or TADDM (Level 2/3)

VMWare Systems Administrator (Level 2/3)

Websphere Support Specialist - (Jazz)

Websphere Technical Support Specialist ( Blues ) - MIM

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