Business units

The following links provide brief descriptions of our business units in terms of who they hire, where they are located, and the types of services or products they produce. Review the sections to learn more.

Global Technology Services (GTS) offers end-to-end IT and business process services supported by an unmatched global delivery network. GTS are building standardized portfolios around key assets and patented software, and we bundle them with best practices and proven methodologies to ensure that we have high quality of delivery, security and compliance. When we talk about services, what do we really mean? What are Global Technology Services or GTS, as we say? Global Technology Services are services that are arranged around infrastructure services for our clients and business process and application services. What we do is on a continuum from project-based services where we implement specific technology-based projects for our customers, up to projects where customers ask us to run specific tasks for them. GTS offers both technology and business services across a variety of delivery methods. Overall our strategy is to profitably gain market share by delivering the highest quality of service, productivity and innovation at market competitive pricing. With a strategy grounded in quality, productivity and innovation, GTS is helping deliver IBM's 2015 Roadmap.

The Integrated Supply Chain (ISC) organization manages the daily operations of the IBM supply chain, and is accountable for about $39 billion of cost and expense. IBM has integrated, across the company, all of the supply chain processes and the systems that support them.

This brought together in a truly seamless way the customer-facing activities like order, scheduling and billing, and fulfillment together with the processes we use to make, deliver, and ship our products and services to customers.

The ISC is a team of nearly 19,000 employees in 56 countries who work in a collaborative environment in support of IBM business and customers.

With operations in 160 countries across 17 industries, IBM Global Business Services is the world's largest consulting organization, with a unique position at the intersection of business and technology. We're looking for people, like you, who can:

• Apply winning strategies and fresh perspectives — from our cutting edge tools and solutions to pioneer advancements from IBM research.
• Implement innovative solutions, to ensure real business outcomes with far-reaching impact and sustainable results.
• Transform their experience into a career where real results are delivered for clients all over the world.

IBM Global Financing partners with IBM in providing total services and solutions to our customers around the world. Our comprehensive portfolio of offerings has made us the world's premier single-source provider for multivendor IT financing solutions. IBM Global Financing might be the right place for you if you want to:

• Work for the world's largest IT financier.
• Join a team that develops creative financing to help clients solve business requirements and constraints.
• Help our clients fund their IT transformation.

At IBM Research, you can collaborate with clients, universities and worldwide teams. You can work on multidisciplinary projects that quickly lead to prototypes or long-term projects that last for years. Whatever you do, you will be in an environment that nurtures some of the most innovative and creative thinkers in the world. Among other honors, IBM researchers have been recognized with five Nobel prizes, seven U.S. National Medals of Technology and five National Medals of Science. You want to work for the world of IBM Research if you want to:

• Work with an elite and truly global body of researchers.
• Meet people who have made outstanding contributions to information technology.
• Be responsible for inventing or discovering new technologies yourself.

IBM Sales and Distribution develops, integrates, sells and distributes IBM products and services. This organization includes specialized units to tailor solutions incorporating products from IBM and other providers for all major markets.

These markets include telecommunications and media, government and public agencies, insurance, financial services, distribution and industrial enterprises, as well as e-business segments and small and medium businesses.

The goal is to deliver the world's best IT solutions to our customers.

Software might not be the first thing you think about when you think IBM, but that's probably because we spend more time developing great products than bragging about them. As the world's second-largest software maker, our developers strive to ensure that the millions of people already using IBM software have the most reliable platforms available. While other software makers cling to yesterday's proprietary models, IBM is looking to tomorrow and championing the advancement of open source code. You want to work for IBM Software Group if you want to:

• Work for one of the world's most admired and innovative software makers.
• Be part of the real secret behind our software success — our developers and programmers.
• Join our world-class team of developers, engineers and consultants working together to meet our clients' needs.

IBM relies on dedicated teams of professionals who maintain our best of-class business operations, help us identify trends, take advantage of opportunities and plan for the future. Within IBM's corporate staff organizations, you will find the heart of our business operations. IBM Corporate Headquarters could be the place for you if you:

• Have interest or skills in finance, human resources, communications, marketing, legal and regulatory affairs.
• Are intrigued by work that transcends all of IBM's various business organizations.
• Want to create, develop and implement world-class employment operations.

Finance/Accounting

• Financial Planning — starts with the determination of goals and objectives of the business, which are measured throughout the course of the year.
• Accounting — prepares financial statements in compliance with generally accepted accounting practices/principles and measurement provides reporting and analysis for management use globally.
• Internal Audit and Business Controls — provides the board of directors and management with independent and objective assessments of the financial and operational systems used to manage IBM business.
• Pricing — selects IBM offerings and their prices to maximize the corporation's profitability. Pricing works side-by-side with product management to create a price strategy, optimizing returns for the product line.
• Treasury — is responsible for managing the company's capital structure and securing funds needed to operate the business.
• Business Development — manages the evaluation of new business opportunities for IBM and any associated transaction that may result. In this role, Business Development serves as the internal advisor for alliances, acquisitions, investments and divestitures for the different business units within IBM.

Human Resources

IBM is known for developing world-class hardware and software, and we are one of the largest consulting organizations in the world. IBM relies on dedicated teams of Human Resources professionals who work behind the scenes to keep us on course. Professionals who perform Human Resources work are involved in designing, creating, implementing and supporting policies and programs that attract, develop, retain and motivate the best available workforce. Specific areas of responsibility include compensation, benefits, learning, talent management, staffing, work force relations, employee well-being, HRIT, HR generalists, diversity, and acquisition management.

Marketing

Marketing careers span six core disciplines:

• Marketing Management — developing the strategy, and implementing plans for offering and program management, and resources to enable the sales force.
• Market Intelligence — research across a broad spectrum, including customer satisfaction and loyalty, integrated marketing communications, competitive intelligence, industry and markets, and opportunity analysis.
• Integrated Marketing Communications — advertising, direct marketing, interactive marketing, event marketing, brand equity and identity management, use of sponsorships, and media strategies.
• Distribution Channels Management — developing the strategy and implementing plans for the mix of distribution channels, whether face-to-face, with Business Partners or on ibm.com, and how that varies by solution, business unit, geography or customer set.
• Marketing Operations — measuring the performance of marketing effectiveness, ensuring appropriate marketing organization, deploying marketing processes, tools and infrastructure, managing marketing skill development, and building a sense of community across the marketing disciplines.
• Technical Support Marketing — developing strategies for technical sales support and enabling services strategies that make IBM support and services a key differentiator, and driving the planning and resourcing of enabling services.

Our engineers have the chance to work on best-in-class systems and technologies, as well as the most advanced and cost-effective on demand supply chain in the industry. They strive to improve the client experience, client results and ease of doing business.

You want to work for IBM Systems and Technology Group if you want to:

• Anticipate, adapt, create and support the systems of tomorrow.
• Work with teams of engineers who collaborate to create innovative systems.
• Help us develop innovative hardware solutions for IBM clients around the world.

Microelectronics

Storage Technology

Engineering and Technology Services