Business areas

Business areas

Whatever your chosen business area, you will enjoy unrivalled levels of responsibility and grapple with issues that expand your mind and imagination. You will acquire new skills and a powerful portfolio of work experiences. And you will receive rewards that directly reflect your individual achievement and contribution.

The following links will provide brief descriptions of our Canadian business units in terms of the key types of services or products they produce, the different types of degrees required, and a general overview of the business units themselves.

To learn more about our many other global business areas, please visit www.ibm.com/start and select your country of interest.

Business areas

Global Business Services

Key services

GBS is a global business consulting firm like no other. We help clients solve their toughest problems. Their biggest challenges. The sort of hurdles that require the unique capabilities of our team of top-caliber professionals - business experts, strategists, specialists, and researchers.


Degrees

BS/BA, MS/MA, MBA in all disciplines, Computer Science


Typical roles available


Overview

IBM is known for its technology; few know it is also the world’s largest consultancy. IBM Global Business Services operates in 160 countries across 17 industries, and the only given as an IBM Consultant, is that you’ll be challenged every day to apply what you’ve studied to finding out how the world works – and to make it work better.

IBM consults in the following practice areas:

Global Technology Services

Key services

Global Technology Services offers over 500 unique technical services to help our clients manage their business.


Degrees

BS/MS in Computer Science, Math; MIS/CIS, EE; MBA with technology focus; Finance and Accounting; MS in Project Management; Instructional Design and Course Development with technology focus; Networking/Systems Management; other technical undergraduate degrees


Typical roles available


Overview

IBM is the largest IT employer in the world.We’re still making the best hardware and software around, but our relationship with our customers doesn’t always end when the register rings. In fact, some of our best customers don’t even own any of our products. But we aren’t just babysitting boxes.We look at the whole picture. And that’s where you come in. IBM Global Technology Services employees make up almost half the company.

Research

Key services

Conducts scientific research and develops innovative technologies and processes for use in IBM products and customer applications.


Degrees

BS/MS/PhD in Computer Science, Electrical and Mechanical Engineering, Chemistry, Psychology, Mathematics, Physics, Materials Science, and other disciplines related to the development and application of information technology.


Overview

IBM has the world's largest IT research organization, with more than 3,000 scientists and engineers working at eight labs in six countries and invests more than $5 billion each year in research and design (R&D). For more than 50 years, IBM Research has brought leading contributions to the world of science, to the technology underlying IBM's product portfolio, as well as the entire IT industry.

With a mission vital to IBM's future success, Research's major contributions in science, mathematics and theoretical computer science have often defined new fields and led to fundamental changes in the perception of computing and conception of nature. Achievements include: Perceptual Syntactic Information Coding (PSIC) architecture, high-temperature superconductivity, thin-film and magnetoresistive heads for magnetic storage devices, imaging and manipulations of atomic-scale structures, the invention of single-cell dynamic random access memory (DRAM), relational database architecture, Deep Blue, advances in microprocessor design, record-breaking storage accomplishments, and advanced speech-recognition technology. In addition, IBM Research is pushing the limits of silicon technology advancements and is an industry leader in nanotechnology - the investigation and manipulation of materials and devices at the nanoscale..

IBM recently launched its first customer-facing group within Research called On Demand Innovation Services. Researchers in this group split their time between innovating in the lab and consulting in the field with customers..

The IBM research staff has included five Nobel Laureates; seen winners of the National Medal of Technology, four winners of the National Medal of Science, 19 members of the National Academy of Sciences, more than 40 members of the National Academy of Engineering, more than 300 fellows in professional organizations; and it contributes a quarter of IBM's patents, annually.

Sales & Distribution

Key services

Sales, information technology, solutions development, consulting.


Degrees

BS/MS Computer Science, Math, Engineering or BS/MBA in Business Marketing, Social Science, Arts


Typical roles available


Overview

IBM Sales and Distribution develops, integrates, sells and distributes IBM's unparalleled array of products and services. This organization includes specialized units to tailor solutions incorporating products from IBM and other providers for all major markets. These markets include telecommunications and media, government and public agencies, insurance, financial services, distribution and industrial enterprises, as well as e-business segments and small and medium businesses. The goal is to deliver the world's best IT solutions to our customers.

Finance/Accounting

Key services

There are five basic areas within IBM Finance: Accounting, Financial Planning, Internal Audit & Business Controls, Pricing, Treasury and Business Development.


Degrees

BS Math, Finance, BComm, BBA, MBA


Typical roles available


Overview

IBM Finance is a function that cuts across organizational lines within a global environment, consolidating data from many sources for analysis and reporting, and provides management with a financial performance package.

Human Resources

Degrees

BComm, BBA, BA, Social Sciences, MIR in Employee Relations, Human Resources, or Industrial and Labour Relations, MBA in Human Resources


Overview

Skills in the following areas are used and developed: teaming; customer relationships; applying problem-solving techniques, understanding IBM strategy and principles and HR impact, employment and labor laws; financial concepts; e-business technologies and tools, and project management techniques.

Integrated Supply Chain

Key functions

There are five basic areas within the Integrated Supply Chain: Customer Fulfillment, Procurement, Manufacturing, Logistics, Strategy and IT Systems Support.


Degrees

BS - Supply Chain/Logistics; Computer Science; Computer Engineering; Electrical Engineering; Industrial or Mechanical Engineering; Management Information Systems; MBA/MS - Supply Chain Management


Typical roles available


Overview

The Integrated Supply Chain (ISC) organization manages the daily operations of IBM's supply chain, and is accountable for about $39 billion of cost and expense. Last year, IBM took the significant step to integrate across the company all of the supply chain processes and the systems that support them. This brought together in a truly seamless way the customer-facing activities like order, scheduling and billing, and fulfillment together with the processes we use to make, deliver, and ship our products and services to customers. Today, the ISC is a team of 19,000 employees in 56 countries who work in a collaborative environment in support of IBM's businesses and customers. The goal is have the most responsive and cost-effective supply chain in the industry, allowing IBM to gain market share, grow revenue and profit, improve cash flow, and enhance customer satisfaction.

Marketing

Key services

Information technology: consulting, services, software and hardware.


Degrees

BComm, BBA, MBA


Overview

IBM Marketing is responsible for developing and implementing customer-focused strategies, programs and capabilities that drive IBM's brand value. This results in IBM attaining visible market leadership, strong customer loyalty and high customer satisfaction. Our goals include: 1) positioning IBM as the world's leading provider of integrated technology solutions for e-business on demand™ and the industry's leading technology innovator; 2) improving the competitiveness and market performance of IBM offerings; and 3) leveraging IBM brand equity to expand revenue, improve profit and enhance IBM's image.

Marketing careers span six core disciplines:

Real Estate Site Operations

Key functions

Facility management, maintenance, operations; energy; building design and construction; chemical and environmental management; physical security and information protection; incident management and emergency planning; contract management; and administrative services.


Degrees

Business Management, Chemical Engineering, Civil Engineering, Electrical Engineering, Industrial Engineering, Mechanical Engineering, Environmental Engineering.


Overview

IBM's Real Estate Site Operations Division manages IBM's extensive worldwide real estate portfolio, providing facility planning, management, and workplace and support services to IBM employees and our tenants globally. Our mission is to improve IBM's competitive position in the marketplace through efficient management of the company's owned and leased facilities, and to provide effective operations and support services while maintaining a productive, secure and environmentally safe workplace.