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Selecting Tests on the Pearson VUE Web site


Selecting a Sales Mastery Test or an Assessment Test on Pearson VUE

  1. If you have already created an account at /pearsonvue.com/ibm/, then please sign in.
  2. Click on the blue "View Online Exams" button
  3. Click on Sponsor Area/Group, either SWG Sales Mastery, Retail Store Solutions Mastery, or IBM brand
    • You may also enter any part of the test number you are looking in the "Find an Exam" area
  4. Select your test from the list
  5. Verify you selected the correct assessment test, click on the blue "Register for this Exam" button
  6. If the test is offered in multiple languages, select your language and click the "Next" button
  7. From this "My Order" page, verify the test information and fee due - click on the blue "Proceed to Checkout" button
  8. Follow the steps indicated which include payment - you will be able to use vouchers or promotion codes during payment
  9. Click on the blue "Begin Exam" button to launch the exam

Scheduling an IBM Certification or Technical Mastery Test on Pearson VUE

  1. If you have already created an account at /pearsonvue.com/ibm/, then please sign in.
  2. Click on the blue "View Exams" button
  3. Click on Sponsor Area/Group, either an IBM brand or a Technical Mastery area
    • You may also enter any part of the test number you are looking in the "Find an Exam" area
  4. Select the test by number and test title from the list
  5. Verify you selected the correct test, click on the blue "Schedule this Exam" button
  6. If the test is offered in multiple languages, select your language and click the "Next" button
  7. Select the test center by location or schedule (you may compare schedules of three test centers) and click "Next" button
  8. Select the time for your appointment
  9. Verify your test selection, time and date and click on the blue "Proceed to Checkout" button
  10. Verify your name will match your identification you will present at the test center and click the "Next" button
  11. From this "My Order" page, verify the test information and fee due - click on the blue "Proceed to Checkout" button
  12. Follow the steps indicated which include payment - you will be able to use vouchers or promotion codes during payment

Characteristics of Test Type

Non-proctored tests: Assessment and Sales Mastery Test

  • If you fail the test, you may take the test 2 times in any 30 day period
  • You will have 24 hours to begin the test from the time of payment.
  • You may cancel the test for a full refund at any time during the 5 days that the test is available to you.
  • You will be able to find and print your score report and receipts from the Pearson VUE Home page when you are signed into your Pearson VUE account.

Proctored tests: Certification and Technical Mastery Test

  • If you fail the test, you may take the test 2 times in any 30 day period
  • When you take a test at a Pearson VUE Test Center, the test administrator will provide you with a printed score report before you leave the center. You will also be able to find and print your score report and receipts from the Pearson VUE Home page when you are signed into your Pearson VUE account.
  • Reschedule Policy
    • If you wish to reschedule your exam at no charge, you must sign in to www.pearsonvue.com/ibm 48 hours prior to your exam appointment to reschedule your exam.
    • If you reschedule your exam 24 to 48 hours in advance of your exam appointment, you will be charged a $10 reschedule fee.
    • You are not allowed to reschedule an exam less than 24 hours in advance of your exam appointment and your exam fee will not be refunded if you do not keep the appointment. There are no refunds if you do not appear for your exam appointment.
  • Cancellation Policy
    • If you wish to cancel your exam and receive a full refund, you must sign in to www.pearsonvue.com/ibm 48 hours prior to your exam appointment and follow the instructions to cancel your appointment.
    • If you cancel your exam 24 to 48 hours in advance of your exam, you will be charged a $20 cancellation fee. You are not allowed to cancel an exam less than 24 hours in advance of an appointment. There are no refunds if you do not appear for your exam appointment.

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