IBM Professional Certification Program

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Test C4070-604: IBM System z Technical V5

The IBM Certified Specialist - System z Technical Support V5 evaluates the IT
infrastructure and understands the customer's business environment in order to
ensure the design and implementation of appropriate System z solutions. This
individual performs requirements analysis, systems architecture/design, and
planning/installation. Additionally, he or she provides ongoing support to
ensure the customer is operational and that technical requirements are
continually addressed.

This System z technical specialist has an in-depth understanding of the
zEnterprise and typically encountered  previous System z  architecture
necessary to design and implement System z solutions for customers. This
individual knows the hardware components and functions and how these
differentiate the System z platform including z114, z196, and  zBX. This
specialist has an understanding of the capabilities and benefits associated
with different software and operating systems. This professional is
knowledgeable in key concepts relevant to System z such as reliability,
availability, scalability, security and systems management.

The target audience for this certification includes IBM Business Partners and
IBM employees who provide technical sales support for IBM System z solutions on
a daily face to face basis. The certification is open to anyone who feels they
have the capabilities required.

However, it may be appropriate for individuals working in customer-related
System z technical sales roles, such as IBM employees working in Field
Technical Sales Support and for TechLine.

Test information:

  • Number of questions: 57
  • Time allowed in minutes: 75
  • Required passing score: 77%
  • Test languages: English, Japanese

Note: There are 57 scored items and 3 unscored items.

Approximately 3-5 years of experience supporting IBM System z solutions
Ability to work in complex IT infrastructure environments
Performs a majority of customer related work independently

The years of experience needed to prepare for the certification will vary
depending on the nature of one's professional background and work assignments.
Those without previous IT field experience may require significantly more time
than those with such experience. To determine readiness, candidates are
strongly encouraged to:
carefully review the test objectives, evaluating their knowledge, skills and
capabilities in each area,  
consider which recommended educational resources may be helpful for areas where
there may be gaps
The number of questions and the passing score (above) will change frequently
and without notice.

The number of this certification is 21002105 for Partner World tracking

Related certifications:

The scenarios in this exam include new and typically encountered previous
products using both formal IBM names and the names typically used by customers
and others.


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