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IBM Professional Certification Program

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Test: ITIL Foundation Certificate

Exam Information

The ITIL Foundation Certificate is a vendor-neutral test intended for people working in the field of IT Service Management.

Information about this exam can be found at:

Forward Arrow IBM ITIL Training and Certification

NOTE: IBM offers the ITIL Foundation Certificate Training which includes the course and examination, however the course and exam do not have to be taken through IBM. ITIL Foundation Certificate training is offered at many training centers throughout the world. For locations, search the internet for "ITIL Foundation Certificate".


Steps for Submitting ITIL Foundation Certificate test results to IBM Certification

IBM does not get any form of automatic notification when you earn this certification. In order for this certification requirement to apply towards any IBM certification you must send a copy of your examination score report or certification to IBM by one the following means. Be sure to include your name, a daytime phone number or e-mail address, and your testing ID number.

E-mail:
Forward electronic evidence or a scan of your paper documents to: certify@us.ibm.com.

Note: If you are also reporting your ITIL certificate to PartnerWorld, please copy bpcert@us.ibm.com on the same email. PartnerWorld provides credit to your company for your non-IBM certification. This is separate from the purpose of sending the certificate to IBM's Professional Certification program, where the ITIL certificate completes an IBM Certification for you as an individual.


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