IBM Professional Certification Program

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Test C2070-448: IBM Content Collector (ICC) v2.2

Note: This test will be withdrawn on May 31 2016.
The replacement tests are: (C2070-989) IBM Content Collector V4.0 (IBM Domino) Solution Designer and (C2070-990) IBM Content Collector V4.0 (Microsoft Exchange) Solution Designer

This certification exam indicates that the successful candidate has the required knowledge, skills, and abilities necessary to design an IBM Content Collector based archiving solution.

Section 1 - Solution Planning and Design (15%)

  1. Describe the client requirements (prerequisites)

  2. Determine the solution components

  3. Verify ICC Embedded Web Services vs Infrastructure Web Services

  4. Create a new P8 or CM Repository

  5. Consider capacity planning and load balancing, scale out

    1. Storage Management

    2. Retention

  6. Plan for System Backup and Recovery

  7. Plan for Email Web Access (DWA, OWA)

  8. Plan for SharePoint Library Monitoring

  9. Plan for Client Extensions / Offline Repository (local exchange)

  10. Prepare data sources (mail/file/Sharepoint systems) (access, journalling, file side - metadata, functional active directory)

Section 2 - Installation and Initial Configuration (11%)

  1. Verify base system (HW prereqs, OS/SW prereqs, network)

  2. Verify ICC Service Account Permissions

  3. Prepare the Configuration Data Store Database

  4. Preparation/Verification of Repository

    1. Verify a new P8 Object Store for compliance

    2. Verify a CM Library Server/Resource Manager (check for component existence)

    3. Configure CBR for Text Search (verity style sets) CM8 ICC Indexer

    4. Creating P8 Add-Ons

    5. Content Manager Text Search setup

Section 3 - Configuration Manager (19%)

  1. Configure the Microsoft Exchange Connector

  2. Configure the Lotus Domino Connector

  3. Configure the SMTP Connector

  4. Configure the Microsoft Sharepoint Connector

  5. Configure P8 Connector

  6. Configure CM Connector

  7. Configure File Source Connector

  8. Configure Windows Services

  9. Add Custom Metadata to Text Search

  10. Re-Running Initial Configuration

  11. Configure general settings (web services) archive data access, search

  12. Using the set-up tools (Domino runtime, Domino Template, Repository enablement)

  13. Deploying/redeploying ICC web application

  14. Configure Task Route Service

Section 4 - Email Clients (7%)

  1. Install and test the Outlook Plug-in (off-line repository)

  2. Install and test the Lotus Template (off-line repository)

  3. Install and test on Notes extension (off-line repository)

  4. Install and test OWA

  5. Install and test DWA

Section 5 - Task Route Configuration (18%)

  1. Create a Journal Archive Task Route

  2. Enable De-Duplication

  3. Create a Mailbox Monitoring Task Route

  4. Create a Lifecycle Stubbing Task Route

  5. Create a File System Monitoring Task Route

  6. Create SharePoint Monitoring Task Route

  7. Create an Email Expiration Task

  8. Create a Folder Create Task

  9. Create a Branching Task Route Rule

  10. Create a (simple) Regex Expression

  11. Add an Audit Task

  12. Importing/Exporting Task Route

  13. Knowledge of Error Task Route

Section 6 - Administration and Execution (18%)

  1. Set Logging Levels

  2. Locate the CTMS Logs

  3. Locate the Web Services Logs

  4. Knowledge of Database Sync Interval (what does it signify)

  5. Shifting a Primary Server to an Extension

  6. Managing Audit Logs

  7. Knowledge of ICC Dashboard

  8. Notes API installation or Outlook profile

  9. Knowledge of Blacklist

  10. Knowledge of expiration manager

  11. Schedule CM indexer

  12. Importing/Exporting ICC Configuration Data Store

  13. Knowledge of ICC Window Services

Section 7 - Monitoring and Troubleshooting (11%)

  1. Web Services Search and Restore Issues

  2. Task Route Failure/Success Messages

  3. Back-up and Restore the Configuration Database

  4. Setting Trace Logging

  5. Knowledge of must gather documents

  6. Knowledge of WAS logs (non-ICC components)

  7. Configuring and using performance monitors

  8. Monitoring P8 and CM indexing


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