IBM Professional Certification Program

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Test C2040-402: Administering IBM Connections 4.0

Exam 402: Administering IBM Connections 4.0

Exam Competencies

Exam Type: Multiple Choice

Description: Covers IBM Connections material as it relates to these competency areas: 

  • Architecture
  • Installation and Migration
  • Security
  • General Administration
  • Core IBM Connections Configuration
  • Additional Configuration
  • Customization
  • Integration
  • Troubleshooting


  1. Understand database environment

  2. Understand security paradigm

  3. Understand IBM Connections architecture

Installation and Migration

  1. Pre-Install

    1. Installing IBM WebSphere Application Server

    2. Setting up federated repositories

    3. Creating databases

    4. Populating the Profiles database

  2. Install

    1. Install as a non-root user

    2. How to do GUI, silent and console mode install

  3. Post-Install

    1. Understand post-install activities

    2. Plan and install IBM Connections mail

  4. IBM Cognos Install

    1. Install IBM Cognos

    2. Configure IBM Cognos

    3. Understand IBM Cognos Admin Tasks

  5. Migration

    1. Understand Migration Options

    2. Migrate Content Store


  1. Configure and understand administrative user for applications

  2. Install and configure SSL certificates

  3. Enable single sign-on

  4. Configure the AJAX Proxy

General Administration

  1. Run wsadmin tasks

  2. Manage trash and disk space

  3. Manage the Content Store

  4. Backup and recovery

  5. Configure IBM Tivoli Directory Integrator scripts

  6. Setup and run sync all assembly lines

  7. Install of fix packs v. cumulative release v. ifix

  8. Rebuild a search index

  9. Monitor performance, tuning

  10. Understand the Default Scheduler

  11. Understand SaND administration

Core IBM Connections Configuration

  1. Changing IBM WebSphere environment variables

  2. Customize HTTPD.conf

  3. Configure ATOM feeds, user ID, and profile extensions in profilesconfig.xml

  4. Configure LotusConnections-config.xml

  5. Edit config files

  6. Configure profile extensions

  7. Configure Communities Catalog

  8. Administer the News application

  9. Disable modules

  10. Configure moderation and notification

  11. Configure the home page

  12. Configure Search

  13. Prevent the display of email addresses

  14. Configure mobile devices

Additional Configuration

  1. Define a reverse caching proxy

  2. Configure IBM Connections Mail

  3. Understand Profile events


  1. Customize Profiles UI in profiles-config.xml

  2. Use the Customization directory

  3. Customize headers, footers, CSS and themes (Communities, Blogs)

  4. Install new widgets


  1. Business Cards

  2. Integrate with other products


  1. Collect data for Support via ISA Lite or manually

  2. Enable tracing via ISA Lite or manually

  3. Troubleshoot User Lifecycle

    1. Verify that Profiles worker is running correctly

    2. Troubleshoot user access issues

    3. Troubleshoot IBM Tivoli Directory Integrator

  4. Troubleshoot inter-server communication

  5. Troubleshoot single sign-on

  6. Troubleshoot IBM Connections databases

    1. Troubleshoot an IBM Connections database with database client

    2. Troubleshoot JDBC connections

  7. Troubleshoot customizations

  8. Troubleshoot search

  9. Troubleshoot plugins

  10. Troubleshoot notifications

  11. Troubleshoot mobile devices


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