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Test C2020-205: IBM Cognos 8 Controller Technical Specialist


A Cognos 8 Controller Technical Specialist is responsible for the installation and configuration of Cognos 8 Controller products. Candidates that achieve this level of certification are expected to be able to participate as an effective team member on a Cognos product installation engagement.

The Cognos 8 Controller Technical Specialist exam covers key concepts, technologies, and functionality of the Cognos products. In preparation for an exam, we recommend a combination of training and hands-on experience, and a detailed review of product documentation.

Architecture (15%)


  1. Describe the function of required third-party supporting software

  2. Describe how work is distributed across various controller components

  3. Describe how to secure Controller for a distributed client base


Conformance (13%)


  1. Identify required third-party software components that are needed to install and configure Cognos 8 Controller

  2. Identify supported Controller databases providers

  3. Identify supported security providers


Installation and configuration (64%)


  1. Describe how to configure Controller for Cognos 8 integration

  2. Describe the integration of Controller security with Cognos 8 security

  3. Describe the process for creating Controller's databases

  4. Describe steps in configuring the client workstation

  5. Describe steps in configuring the web server for Controller

  6. Describe the installation process for upgrades

  7. Describe steps to configure COM+ Component Services for Cognos Controller


Troubleshooting (6%)


  1. Troubleshoot third-party supporting software

  2. Identify troubleshooting strategies and plot go-forward plans

  3. Identify methods to verify that Controller Web Services are functioning


Tuning (2%)


  1. Identify methods of improving performance for the Controller database



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