Test 963: Storage Sales for N series Version 1

Customer Business Needs (19%)

1. Identify IT infrastructure virtualization needs and requirements
2. Identify IT infrastructure integration-migration needs and requirements
3. Match storage management software feature functions to customer needs

IBM Customer Strategy (19%)

1. Describe and recommend the Infrastructure Simplification solution
2. Describe the Business Continuity Solution
3. Describe the Information Life-Cycle Management solution
4. Describe the On-Demand strategy

Resources (14%)

1. Identify IBM marketing resources
2. Identify IBM usable tools
3. Identify IBM Global Business Services
4. Identify IBM Global Financing Services

IBM Product Portfolio (31%)

1. Describe the business benefits of Tape storage systems
2. Describe the business benefits of Unified Storage
3. Describe the business benefits of Virtualization
4. Describe how Tivoli Storage Manager (TSM) integrates into the storage strategy

Competition (17%)

1. Identify environments where N series is the best solution for the customer compared to other possible IBM System Storage solutions
2. Identify the major advantages of the N series solution over the competitors
3. Identify IBM's major competitors in the Storage marketplace
4. Describe IBM's Green Power Project