Test 892: IBM Tivoli Netview Implementation V7.1.4

Section 1 - Planning and Installation

1. Given environment specification and installation documentation, configure the operating system to enable a successful installation of NetView.
2. Given a new version of NetView and a system that must be migrated, migrate the system so that regression tests complete successfully.
3. Given a target system for a NetView installation, configure IP, name resolution, and SNMP so that ping, name lookups, and SNMP queries execute and return valid data.
4. Given an installed or partially installed NetView system, remove the NetView software. NetView removal is complete when all files, filesystems, and system files are updated to indicate the removal.
5. Given customer input, deploy Mid-Level Managers (MLMs) so that all documented customer expectations are met.
6. Given a properly configured operating system and network, install NetView.
7. Given required NetView client configuration requirements, install and configure NetView client software on clients such that the NetView client GUI runs and user topology submaps are visible and navigable.
8. Given NetView Web Console configuration requirements, install and configure NetView Web Console software.
9. Given the auxillary products that ship with NetView, determine which products would be most suitable to satisfy customer requirements.

Section 2 - Configuration

1. Given necessary IP and SNMP configuration information, configure SNMP manageable devices so that SNMP GETs and SETs will work on the device and SNMP traps are received from the device.
2. Given a need to collect data and/or monitor thresholds, build SNMP data collections and define thresholds.
3. Given customer requirements, define and activate event rulesets to display the desired event messages on the event window.
4. Given customer requirements, realistic benchmarks, real-time sampling, and monitoring for adjustment requirements, customize and tune polling parameters.
5. Given the customer requirement to change IP address and hostname, update NetView and system configuration files so that NetView processes run as before the change.
6. Given the requirement for access to NetView via a Java-enabled browser or the NetView Web Console, configure the NetView web server and web security so that users can access NetView through the browser successfully and are limited to viewing certain areas of the map or specific menu options.

Section 3 - Customization

1. Given a properly configured trap and customer event requirements, configure events so that they are displayed, actions occur, and notifications are made.
2. Given the client’s requirements and network, customize NetView's discovery process so that it accurately reflects the network topology and management objectives.
3. Given customer input, defined map users, and knowledge of NetView maps, create custom NetView maps so that all documented customer expectations are met.
4. Given customer requirements, define a SmartSet such that it contains the required objects.
5. Given a customer requirement to add options to the NetView menus, customize menus for the native GUI and Web Console.
6. Given a customer requirement to be able to repeatedly query SNMP devices, add a MIB application to the NetView menu bar that returns the correct MIB values.
7. Given customer requirements for events application configuration, customize and save the event application environment so that it is restored to a customized state after reinitialization.
8. Given a list of object types and symbols, add those that are missing, and after a NetView rediscovery, demonstrate that each object and topology is present on the map.
9. Given customer requirements and product documentation, configure servmon (nvsniffer in 7.1.3) to monitor ports.

Section 4 - Operations, Security, Performance and Troubleshooting

1. Given a NetView system, determine which maintenance procedures are necessary so that standard and most common maintenance tasks are described or automated according to customer specifications.
2. Given a complete deployment of NetView, using customer definitions and your expertise, show/teach the customer the customizations made to NetView.
3. Given customer requirements and knowledge of shell scripting and knowledge of log behavior, manage the size, location, and aging of NetView logs so that NetView logs are located in a common logging file system, are archived, and the system is backed up to save any scripts.
4. Given a problem on a NetView Server, perform diagnostic procedures to identify the problem, solve the problem or gather sufficient information to report it to customer support.
5. Given a list of SNMP devices with MIBs correctly loaded, successfully browse enterprise MIB variable so it returns valid data.
6. Given base performance specifications, network and system configuration, usage scenario, tuned operating system, and documentation, tune NetView performance so that customer expectations are met and performance is optimized.
7. Given a Framework or NetView installation problem, perform basic troubleshooting and information gathering so that the problem may be resolved or passed on to Tivoli support for analysis.

Section 5 - Automation and Integration

1. Given customer requirements, use automated tasks to reduce repetition and also reduce interruption to NetView operations.
2. Given customer requirements, build rulesets to automate actions for specific events, as validated by successful testing.
3. Given event forwarding requirements, configure NetView to forward specific events to TEC with specific slot values so as to appear on a TEC Console.
4. Given a NetView system, perform integration tasks for third party products.
5. Given a NetView and Data Warehouse environment, integrate and configure the NetView Warehouse Pack.
6. Given a NetView and TEC environment, integrate and configure event display and node diagnostics.