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Test 818: IBM On Demand Business - Solution Advisor V2


Overview Objectives Test Preparation

Test 818 is a replacement for Test 816, IBM Certified for On Demand Business - Solution Advisor. 

To keep competitive in the marketplace, it is highly recommended that current IBM Certified for On Demand Business - Solution Advisor become IBM Certified for On Demand Business - Solution Advisors V2 by preparing for and passing Test 818.

Section 1 - Engage the customer

  1. Create a list of target accounts for Innovation enabled by On Demand Business Opportunities.
  2. Create and stimulate interest in Innovation That Matters with the customer
  3. Establish credibility with the customer.

Section 2 - Evaluate customers' current environment

  1. Evaluate trends in the customer's industry.
  2. Analyze the customer's competition.
  3. Diagnose and confirm customer's business vision and key initiatives.
  4. Prioritize and document key customer process and Innovation enabled by On Demand Business technologies.

Section 3 - Identify enabled by Innovation enabled by On Demand Business opportunities

  1. Create a compelling Innovation that Matters vision.
  2. Identify appropriate Innovation enabled by On Demand Business opportunities.
  3. Describe the business value of Innovation enabled by On Demand Business solutions.
  4. Demonstrate the potential business value of Innovation enabled by On Demand Business infrastructure

Section 4 - Develop a solution with the customer

  1. Lead a team to define project scope and costs.
  2. Identify appropriate IBM products for the Innovation enabled by On Demand Business solution.
  3. Gain customer agreement on the IBM Innovation enabled by On Demand Business solution.

Section 5 - Close the sale

  1. Translate technical solutions into business benefits
  2. Determine the evaluation process and criteria for the Innovation enabled by On Demand Business plan/proposal
  3. Reach agreement with the customer on the IBM Innovation enabled by On Demand Business solution

Section 6 - Ensure customer satisfaction and identify new opportunities

  1. Monitor milestones for scheduling and success
  2. Manage customer expectations
  3. Evaluate overall results
  4. Identify new Innovation enabled by On Demand Business opportunities

Test registration

Authorized Prometric test centers (worldwide testing)