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Test 778: IBM Tivoli License Manager V2.1 Implementation


Overview Objectives alt="" height="1" width="30" Test Preparation

Section 1 - Planning

  1. Given that the software source is available, obtain the appropriate versions of DB2, WebSphere Application Server (WAS), IBM HTTP Server (IHS) and IBM Tivoli License Manager (ITLM) so that all the necessary software is collected.

    2. With emphasis on performing the following steps:
    1. Determine versions of DB2, WebSphere Application Server, IBM HTTP Server and IBM Tivoli License @Manager V2.1 software required
    2. Determine method of obtaining the software
    3. Obtain software

  2. Given that the patch source is available, obtain the appropriate DB2, WebSphere Application Server (WAS), IBM HTTP Server (IHS) and IBM Tivoli License Manager (ITLM) patches so that all the necessary patches are collected.

    3. With emphasis on performing the following steps:
    1. Determine patches required for DB2, WAS, IHS, and ITLM
    2. Determine method of obtaining DB2, WAS, IHS, ITLM patches
    3. Obtain DB2, WAS, IHS, ITLM patches

  3. Given the Architecture/Design Document, study and analyze it to determine the physical and logical layout and the client environment so that an assessment can be made.

    4. With emphasis on performing the following steps:
    1. Study the Architecture/Design Document
    2. Analyze physical layout
    3. Analyze logical layout
    4. Analyze client environment
    5. Make the Architecture/Design Document assessment

  4. Given an assessment, determine the deployment resources and migration methods, coordinate the deployment and migration schedules with the client IT staff, and then document everything so that a Deployment/Migration Plan is created.

    5. With emphasis on performing the following steps:
    1. Determine deployment/migration resources and methods
    2. Coordinate with client IT staff
    3. Develop Deployment/Migration schedule
    4. Document Deployment/Migration Plan

  5. Given the licensing contracts, identify contracts and licenses to be used and map them to IBM Tivoli License Manager (ITLM) parameters so that a contracts and license requirement document is created.

    6. With emphasis on performing the following steps:
    1. Identify contracts to be used
    2. Map contracts to ITLM parameters
    3. Identify product licenses to be managed
    4. Map licensing requirements to ITLM parameters

Section 2 - Installation

  1. Given the DB2 code and necessary administrative authority, install DB2, update it to the correct patch level and then configure, tune the performance and verify the installation so that the resulting DB2 instance is optimized.

    2. With emphasis on performing the following steps:
    1. Install product
    2. Patch DB2 to required level
    3. Verify install
    4. Tune and configure DB2

  2. Given the WebSphere Application Server (WAS) and IBM HTTP Server (IHS) code and necessary administrative authority, install WAS and IHS, update them to the correct patch level and then configure, tune and verify the installation so that the resulting WAS and IHS instances are optimized.

    3. With emphasis on performing the following steps:
    1. Install product
    2. Patch to required level
    3. Verify install
    4. Tune and configure WAS

  3. Given the IBM Tivoli License Manager (ITLM) code, necessary administrative authority and planning documentation, install the ITLM Administrative and Runtime server components as well as tune and configure them so that the ITLM servers are ready for operation.

    4. With emphasis on performing the following steps:
    1. Choose install method
    2. Install Administrative server and database
    3. Install Runtime server and database
    4. Register plug-in Runtime servers
    5. Tune and configure ITLM
    6. Verify installation

  4. Given a previous IBM Tivoli Licenser Manager (ITLM) implementation and all of the necessary resources and documentation, perform the appropriate backup, migration, deinstallation and installation steps so that ITLM is migrated to version 2.1.

    5. With emphasis on performing the following steps:
    1. Backup Administrative server data
    2. Upgrade ITLM Administrative and Runtime servers and agents to version 1.1.1
    3. Run the V2.1 migration tool on Administrative server
    4. Uninstall the previous Administrative server
    5. Rerun the V2.1 migration tool on Administrative server
    6. Install the V2.1 Administrative server
    7. Uninstall the previous Runtime servers
    8. Install the V2.1 Runtime server and plug-in

  5. Given the IBM Tivoli License Manager Catalog Manager code, necessary administrative authority and planning documentation, install and verify the Catalog Manager so that it is ready for operation.

    6. With emphasis on performing the following steps:
    1. Install Catalog Manager
    2. Verify installation

  6. Given the latest IBM Tivoli License Manager (ITLM) patches, install the patches and verify that the updates are successful so that ITLM is updated.

    7. With emphasis on performing the following steps:
    1. Install ITLM patches
    2. Verify patch installation

Section 3 - Configuration and Tuning

  1. Given SSL certificates, determine the SSL channel configuration, enable the channels, install SSL certificates and verify the communications so that successful SSL communications result.

    2. With emphasis on performing the following steps:
    1. Determine SSL channel configuration
    2. Enable SSL channels
    3. Install SSL certificates
    4. Verify SSL communications

  2. Given IBM Tivoli License Manager (ITLM) databases, determine the backup scope, create backup schedule, perform and verify backups so that the DB2 databases are successfully backed up.

    3. With emphasis on performing the following steps:
    1. Determine backup scope
    2. Create backup schedule
    3. Perform the backups
    4. Verify the backups

  3. Given a list of administrators, their roles and privacy policies, create an account, define roles and privacy policies and determine and set authentication methods so that the administrator accounts are defined.

    4. With emphasis on performing the following steps:
    1. Create account
    2. Define role and privacy policy
    3. Determine and set authentication method

  4. Given the Architecture/Design Document, create the required organizations, divisions and users to complete the documented topology.

    5. With emphasis on performing the following steps:
    1. Create additional organizations
    2. Create divisions
    3. Add users

  5. Given the latest version of the IBM catalog, import the catalog while accounting for any previous customizations so that the catalog is updated while preserving customizations.

    6. With emphasis on performing the following steps:
    1. Download the latest IBM catalog
    2. If migrating, verify customizations
    3. Import catalog
    4. Validate customizations

  6. Given the planning documentation and deployment method, schedule with the client IT staff to prepare and deploy agents so that they are successfully deployed and plugged in.

    7. With emphasis on performing the following steps:
    1. Prepare deployment method
    2. Coordinate with client IT staff
    3. Deploy according to the schedule
    4. Track deployment status

  7. Given a list of agents, choose a method and update the agents based on a determined schedule to ensure that the agents are updated correctly.

    8. With emphasis on performing the following steps:
    1. Determine agent update method
    2. Determine agent update schedule
    3. Update agents
    4. Verify update

  8. Given agents and divisions, the scanning scope and schedule, implement the scan so that the software scans are successfully scheduled.

    9. With emphasis on performing the following steps:
    1. Determine scope of the scans
    2. Determine the schedule
    3. Set the schedule
    4. Verify the schedule

  9. Given a list of products, executables and modifications, use the Catalog Manager to create or modify modules and products and set the scope for usage monitoring and recognition so that the catalog is customized accordingly.

    10. With emphasis on performing the following steps:
    1. Launch Catalog Manager
    2. Create/update modules and products
    3. Set the scope for module/product usage monitoring and recognition

  10. Given the contract and license requirements document, select the necessary custom fields and enter the contract information so that the contracts are created.

    11. With emphasis on performing the following steps:
    1. Select needed custom fields
    2. Enter contract information

  11. Given the contract and license requirements document, select the necessary custom fields, enter the license information, associate to contract and distribute the licenses so that the licenses are created and effective.

    12. With emphasis on performing the following steps:
    1. Select custom fields
    2. Enter license information
    3. Distribute licenses

  12. Given a contract and licensing requirements document, create the monitoring definitions so that the customer can keep track of and enforce the use of the required products.

    13. With emphasis on performing the following steps:
    1. Select product
    2. Define monitoring

  13. Given a fully installed and configured IBM Tivoli License Manager (ITLM) environment, use performance analysis tools to make the necessary adjustments on the servers to create an optimally tuned system.

    14. With emphasis on performing the following steps:
    1. Use performance analysis tools
    2. Identify necessary adjustments to performance
    3. Make necessary performance adjustments

  14. Given a configured IBM Tivoli Data Warehouse (ITDW) server, install, configure and verify the IBM Tivoli License Manager (ITLM) Warehouse Enablement Pack so that it is integrated with ITDW.

    15. With emphasis on performing the following steps:
    1. Install and configure Warehouse Enablement Pack
    2. Verify connection
    3. Verify Crystal Reports

  15. Given a working and populated IBM Tivoli License Manager (ITLM) Administrative server, select the various reports and configure the reporting parameters to create the final report which can optionally be exported.

    16. With emphasis on performing the following steps:
    1. Select report type
    2. Configure report parameters
    3. Run the report
    4. Export the report

Section 4 - Troubleshooting

  1. Given an operational problem in the IBM Tivoli License Manager (ITLM) environment, make use of the log files and associated tools to make a problem determination.

    2. With emphasis on performing the following steps:
    1. Locate log files
    2. Use PD tools to prepare logs
    3. Check log files for problems

  2. Given a problem in the environment that cannot be determined by the standard logs or trace logs, make use of the various tracing tools to identify the problem.

    3. With emphasis on performing the following steps:
    1. Determine trace levels
    2. Set trace levels
    3. Activate tracing via restarting or relogging
    4. Recreate problem situation
    5. Check traces for problems

  3. Given that a problem has been isolated to a configuration issue, make the necessary configuration file adjustments and activate them so that the problem is resolved.

    4. With emphasis on performing the following steps:
    1. Locate appropriate configuration file
    2. Check configuration settings for problems
    3. Modify configuration settings
    4. Restart component

  4. Given a failed or corrupted component of an IBM Tivoli License Manager (ITLM) system, restore or recover the necessary components to restore the system to a usable state.

    5. With emphasis on performing the following steps:
    1. Identify system to recover
    2. Manage outage
    3. Recover data or configuration
    4. Bring system back online

  5. Given an installed IBM Tivoli License Manager (ITLM) system, uninstall all of the components of the system to effectively remove ITLM from the environment.

    6. With emphasis on performing the following steps:
    1. Uninstall agent
    2. Uninstall Runtime server
    3. Uninstall Catalog Manager
    4. Uninstall Administrative server
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