Test 000-754: Retail Store Solutions - Windows Technical Solutions
The test consists of six sections. The objectives for each section are listed below.
Section 1: Technical Requirements Definition (17%)
- Given a scenario, explain which technical requirements will meet customers' business requirements.
- Given a scenario, describe which components of a customer's IT architecture/strategy are relevant to store operations.
- Given a scenario, identify fixed/non-negotiable parameters relevant to POS system architecture.
- Measure baseline performance from current systems for future comparison.
Section 2: Solution Architecture (23%)
- Evaluate the initial solution provided by the sales representative or prospective customer.
- Given a proposed solution, identify limitations that will be imposed.
- Given a scenario, determine migration requirements for POS hardware.
- Given a proposed solution, identify solutions assurance issues (i.e., validation of feasibility/connectivity of all hardware, software, and services).
- Identify need for/scope of custom services.
- Given a potential solution, describe how to develop an appropriate back-out and recovery plan.
- Given a potential solution, identify potential areas of risk, ways to minimize this risk, and methods to mitigate problems resulting from a defined risk.
Section 3: Solution Presentation (15%)
- Given a scenario, describe the technical benefits of the proposed solution.
- Identify sources of information used to respond to Request for Proposals (RFPs).
- Given a scenario, describe the steps required to prepare for, design, and assemble the solution demonstration.
- Given a scenario, describe the steps required to test the solution demonstration.
- Given a scenario, describe how to respond to technical issues and questions that arise in demonstration/presentation and modify demonstration/presentation where appropriate.
Section 4: Solution Integration (23%)
- Given a scenario, identify an appropriate lab environment set up.
- Describe the steps required to establish a Gold environment.
- Describe how to install and configure the system environment.
- Describe the methods used to deploy the Gold environment.
- Given a scenario, configure and tune system to optimize performance and reliability.
- Given a scenario, identify other required resources to support the installation.
- Describe the steps to test the solution installation.
- Describe the steps to implement a pilot.
- Justify solution performance against previously identified baseline and customer objectives.
- Describe the process for establishing test criteria and scripts.
Section 5: Problem Management (13%)
- Describe the process for managing problems that arise as part of the proposed solution.
- Describe the process for using the problem data that has been gathered to recreate the reported problem and establish that a problem exists.
- Describe the process for gathering documentation for the reported problem.
- Describe the process used to identify the source of the reported problem.
- Describe the process of integrating and testing the reported problem's resolution.
Section 6: Project Management and Planning (9%)
- Develop a plan to install or migrate a store solution.
- Identify roles/responsibilities of all stakeholders.
- Given a scenario, describe an education plan for a specific stakeholder.
- Given a scenario, determine how individual project tasks impact the project timeline.
- Determine appropriate reporting requirements and processes.
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