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Test 000-534: IBM Tivoli Storage Manager FastBack V6.1.1 Implementation


Note: This test will be withdrawn on Nov 30 2013.

Section 1: Planning


  1. Given customer SLA requirements and knowledge of IBM Tivoli Storage Manager FastBack (Tivoli Storage Manager FastBack) V6.1.1, validate the customer requirements so that an appropriate design document of Tivoli Storage Manager FastBack can be developed.
    With emphasis on performing the following tasks:

    1. Verify customer SLA requirements.

    2. Review knowledge of Tivoli Storage Manager FastBack V6.1.1 features and functionality.

    3. Identify Tivoli Storage Manager FastBack V6.1.1 features and functionality which meet customer requirements and identify any gaps between the requirements and Tivoli Storage Manager FastBack V6.1.1.

    4. Document appropriate product configuration and deployment options to satisfy customer requirements.

  2. Given the product requirements, customer environment, and proposed Tivoli Storage Manager FastBack configuration design, evaluate the environment to determine if it is suitable for a Fastback solution deployment.
    With emphasis on performing the following tasks:

    1. Gather details on customer's server hardware, software, and operating system versions.

    2. Evaluate if customer servers meet hardware, software, and operating system version requirements for Tivoli Storage Manager FastBack product deployment.

    3. Evaluate if designated Tivoli Storage Manager FastBack servers meet hardware, software, and operating system requirements for product deployment.

    4. Verify the customer network connectivity and protocols available.

    5. Interpret network infrastructure to determine if it is sufficient to meet the customer requirements.

    6. Gather details on customer's server operating systems configurations.

    7. Gather details on customer storage/storage area network configuration and compare the information with product requirements.

  3. Given the customer's environment and requirements as well as the Tivoli Storage Manager FastBack documentation, evaluate the information so that logical groupings of production server data and schedules (policies) are produced that are within the boundaries of Tivoli Storage Manager FastBack product.
    With emphasis on performing the following tasks:

    1. Group the protected servers according to the required Recovery Time Objective (RTO) and Recovery Point Objective (RPO) as defined in the SLAs.

    2. Name the individual groups Group1, Group2,..., GroupN.

    3. Rename all the groups to have "logical names" such as "Exchange Server Data", "OS Volumes", "Critical Application Data" etc.

    4. Rename all the schedules to "logical names" such as "Once a week", "Daily", "Every 4 hours" etc.

    5. Create a policy name associating each individual group to its corresponding schedule or schedules, such as "File Server Nightly policy", "OS Monthly backup", etc.

    6. Review the scalability guidelines and determine the maximum suggested number of client machines per Tivoli Storage Manager FastBack server.

    7. Review the scalability guidelines and determine the maximum suggested repository size for a single Tivoli Storage Manager FastBack server.

    8. Sort policies into sets that fall within scalability guidelines.

    9. Assign policies to a Tivoli Storage Manager Fastback server.

  4. Given the customer's hardware, and the network connectivity available, identify the amounts of data to be protected or replicated and perform calculations so that the required bandwidth can be determined.
    With emphasis on performing the following tasks:

    1. Identify total amount of data to be protected or replicated.

    2. Identify percentage of protected data that is changed daily.

    3. Determine LAN and WAN network connectivity and protocols available.

    4. Perform bandwidth calculations and compare to established standards.

    5. Document calculations and determination.

  5. Given the customer production servers specification, data growth rate and Tivoli Storage Manager FastBack repository evaluation guidelines, perform calculations so that an appropriate size for the FastBack repository can be determined.
    With emphasis on performing the following tasks:

    1. For each customer data server, gather the size of the volumes to be protected with FastBack.

    2. Calculate the total amount of data to be protected.

    3. Identify percentage of protected data that is changed daily.

    4. Evaluate future sizing requirements (additional systems and volumes, % growth of existing systems, changes to policies, etc).

    5. Calculate the size of the repository.

  6. Given the customer backup servers specification, Tivoli Storage Manager FastBack repository evaluation guidelines and Tivoli Storage Manager FastBack server repository information, perform calculations so that an appropriate size of the DR repository can be determined.
    With emphasis on performing the following tasks:

    1. For each FastBack server gather the repository size.

    2. For each FastBack server gather the size of the biggest production volume being protected by it.

    3. Evaluate future sizing requirements (additional systems and volumes, % growth of existing systems, changes to policies, etc).

    4. Evaluate scalability given the sizing requirements and Tivoli Storage Manager FastBack DR capabilities.

    5. Calculate the size of the DR repository.

  7. Given a completed collection of data requirements, complete understanding of customer SLA requirements, and a compiled list of possible solutions, present findings and solutions to the customer so that a backup strategy that meets or exceeds the customer requirements is agreed upon.
    With emphasis on performing the following tasks:

    1. Schedule meeting to review backup requirements with customer.

    2. Review RTO and RPO objectives stated in the requirements document.

    3. Identify granularity of backup and Disaster protection requirements.

    4. Receive consensus from customer on strategy that best meets their requirements.

    5. Distribute finalized strategy to customer and implementation team.

  8. Given the customer requirements and inventory of backup environment determine if the installation will be an upgrade or new installation so that it is determined if Tivoli Storage Manager FastBack V6.1.1 needs the fresh install or upgrade
    With emphasis on performing the following tasks:

    1. Verify customer requirements.

    2. Verify the existing backup environment.


Section 2: Installation


  1. Given a correctly set up system and network which meet the requirements, and access to the IBM Tivoli Storage Manager FastBack (Tivoli Storage Manager FastBack) installation media, follow the documented Tivoli Storage Manager FastBack server installation steps so that the Tivoli Storage Manager FastBack server is installed/upgraded on the system.
    With emphasis on performing the following tasks:

    1. Disconnect the Tivoli Storage Manager FastBack server from storage area network (SAN).

    2. Copy the Installation files from the network to the local computer, or run the installation directly from the CD.

    3. Read appropriate documentation and Support Flashes on the IBM Tivoli support Web site.

    4. Launch the FastBack set up.

    5. Provide appropriate responses and select appropriate options in the Installation wizard dialog to install/upgrade the Tivoli Storage Manager FastBack server components.

    6. When prompted, reboot.

  2. Given a correctly set up system and network which meet the requirements, and access to the FastBack installation media, follow the documented FastBack client installation/upgrade steps so that the FastBack client is installed/upgraded on the system.
    With emphasis on performing the following tasks:

    1. Locate Installation media.

    2. Locate the folder that is appropriate for the type of hardware and operating system version being used.

    3. Read appropriate documentation and Support Flashes on the IBM Tivoli support Web site.

    4. Launch the FastBack set up.

    5. Provide appropriate responses and select appropriate options in the Installation wizard dialog to install/upgrade the Tivoli Storage Manager FastBack client components.

    6. In a DHCP environment, enter the name of the FastBack server (must be unique in the network) or if a static IP Address is used, enter the IP Address.

    7. If the client has SAN disks and is using "LAN-Fee backup", turn the SAN Module to "on" using the FastBack client configurator.

    8. When prompted, reboot.

  3. Given a correctly set up system and network which meet the requirements, and access to the FastBack installation media, follow the documented FastBack Mount/Instant Restore component installation/upgrade steps so that the FastBack Mount/Instant Restore component is installed/upgraded on the system.
    With emphasis on performing the following tasks:

    1. Locate Installation media.

    2. Locate the folder that is appropriate for the type of hardware and operating system version being used.

    3. Read appropriate documentation and Support Flashes on the IBM Tivoli support Web site.

    4. Launch the FastBack set up.

    5. Provide appropriate responses and select appropriate options in the Installation wizard dialog to install/upgrade the Tivoli Storage Manager FastBack Mount/Instant Restore component.

      1. In the Installation Type window, select Advanced.

      2. Select FastBack Mount and click Next.

      3. In a DHCP environment, enter the name of the FastBack server (must be unique in the network) or if a static IP Address is used, enter the IP Address.

    6. When prompted, reboot.

  4. Given a correctly set up system and network which meet the requirements, and access to the FastBack installation media, follow the documented FastBack server installation/upgrade steps so that the FastBack Administrative Command Line is installed/upgraded on the system.
    With emphasis on performing the following tasks:

    1. Copy the Installation files from the network to the local computer, or run the installation directly from the CD.

    2. Read appropriate documentation and Support Flashes on the IBM Tivoli support Web site.

    3. Launch the FastBack set up.

    4. Provide appropriate responses and select appropriate options in the Installation wizard dialog:

      1. In the Installation Type window, select Advanced.

      2. Select Administrative Command Line and click Next.

      3. In a DHCP environment, enter the name of the FastBack server (must be unique in the network) or if a static IP Address is used, enter the IP Address.

    5. When prompted, reboot.

  5. Given a correctly set up system and network which meet the requirements, and access to the FastBack installation media, follow the documented FastBack DR Hub Server component installation/upgrade steps so that the FastBack DR Hub Server component is installed/upgraded on the system.
    With emphasis on performing the following tasks:

    1. Determine if the FTP service is needed for classic replication model and if so, install the FTP service.

    2. Locate Installation media.

    3. Read appropriate documentation and Support Flashes on the IBM Tivoli support Web site.

    4. Launch the FastBack set up.

    5. Provide appropriate responses and select appropriate options in the Installation wizard dialog to install the Tivoli Storage Manager FastBack DR Hub Server component.

    6. In a DHCP environment, enter the name of the FastBack server (must be unique in the network) or if a static IP Address is used, enter the IP Address.

    7. When prompted, reboot.

  6. Given a correctly installed and configured Tivoli Storage Manager FastBack Restore Server and Tivoli Storage Manager FastBack Hub Server, and a properly functioning data replication process, install/upgrade the Tivoli Storage Manager FastBack Central Control Station component so that data replication operations from remote offices can be monitored.
    With emphasis on performing the following tasks:

    1. Locate Installation media.

    2. Launch the FastBack set up.

    3. Provide appropriate responses and select appropriate options in the Installation wizard dialog to install the Tivoli Storage Manager FastBack Hub Server component.

      1. In the Installation Type window, select Advanced.

      2. Select Central Control Station and click Next.

      3. In a DHCP environment, enter the name of the FastBack server (must be unique in the network) or if a static IP Address is used, enter the IP Address.

    4. When prompted, reboot.


Section 3: Configuration


  1. Given a IBM Tivoli Storage Manger FastBack (Tivoli Storage Manager FastBack) V6.1.1 server properly installed, and network connectivity to the FastBack server and FastBack documentation, configure the Tivoli Storage Manager Fastback V6.1.1 server so that the Tivoli Storage Manager Fastback V6.1.1 server is configured.
    With emphasis on performing the following tasks:

    1. Launch Tivoli Storage Manager FastBack Manager.

    2. Connect to the FastBack server.

    3. Define Active Directory Integration.

    4. Create initial repository.

    5. Verify that LUN masking is enabled for the disk(s) on which the Repository is configured.

    6. Verify that LUN masking is enabled on all disks that are to be backed up.

    7. Verify that the target disk for restored volumes have LUN masking, and be write-enabled.

    8. Define users and groups.

    9. Assign Permissions.

    10. Define disk cleanup policy.

    11. Define Client Groups, Job Schedules, and Policies that will match the customer backup requirement.

    12. Define repository alert levels.

  2. Given a FastBack server and FastBack client installation, configure Tivoli Storage Manager FastBack client so that application servers are protected.
    With emphasis on performing the following tasks:

    1. Start the configurator or edit the appropriate file.

    2. Provide the hostname or IP address of the FastBack server.

    3. Configure storage area network module if needed.

    4. Save the configuration.

    5. Restart FastBack client.

  3. Given a correctly installed Tivoli Storage Manager FastBack DR Hub Server, configure it for classic replication so that it is ready for operations.
    With emphasis on performing the following tasks:

    1. Configure FTP server for the disaster recovery destination.

      1. Select the "home directory" and designated DR repository directory as a "home directory" for FTP functions.

      2. Change the permission of the "home directory" to "all".

      3. Configure a local account with the FTP program. This account and password are used by the remote FastBack servers to communicate with Tivoli Storage Manager FastBack DR Hub server.

      4. Locate and open for editing the file FastBackDRHubServer.ini.

      5. Change the value of the " FTPRootPath1" key to include the full path of the FTP server "home directory".

      6. Change the "ListenPath1" key to contain the full path of the FTP server "home directory".

      7. On the FTP server "home directory" create "Logs" and Logevents" folders.

    2. Launch the Tivoli Storage Manager FastBack Manager (should be connect to Tivoli Storage Manager FastBack server).

    3. In the "General Configuration" -> DR Configuration Tab,

      1. In the "DR Target Type" field select the "FTP" radio button.

      2. In the "DR Target" field enter the replication destination.

      3. In the "Server" field, enter FTP server IP or name.

      4. In the "Login Credential" enter user ID and password.

      5. In the "Branch Name" field, enter the branch name server designated for this FastBack server.

    4. Test the configuration by clicking the Test Configuration Button and verifying the results in the GUI and the FTP server logs.

    5. On the "General Configuration" -> "DR Configuration" Tab click the "DR Scheduler" button.

    6. Fill the required fields for scheduling DR replication and select "Resume" then "Apply" to enable DR.

    7. On the "General Configuration" -> "DR Configuration" tab click the "Run Now" button to start the initial replication.

    8. Connect to the FastBack DR server and verify that the information is correctly displayed.

  4. Given a correctly installed Tivoli Storage Manager FastBack server and Fastback DR Hub Server, and a correctly installed/configured Tivoli Storage Manager server, configure the Tivoli Storage Manager FastBack DR Hub Server for Tivoli Storage Manager-based replication so that it is ready for operations.
    With emphasis on performing the following tasks:

    1. Configure the FastBack DR Hub Server for replication to Tivoli Storage Manager by using the FastBack DRHubConfigurator utility.

    2. Stop and restart the FastBack DR Hub Server service.

    3. Launch the Tivoli Storage Manager FastBack Manager (should be connected to the Tivoli Storage Manager FastBack server).

    4. In the "General Configuration" -> DR Configuration Tab

      1. In the "DR Target type" section select the "Tivoli Storage Manager" radio button.

      2. In the "Hostname or IP" field, enter the Tivoli Storage Manager server IP or host name.

      3. In the "Port" field enter the Tivoli Storage Manager server port (default 1500).

      4. In the "Node Name" and "Password" fields enter the Tivoli Storage Manager node name and password for the FastBack server.

      5. If deduplication of replicated data desired select the deduplication checkbox.

    5. Test the configuration by clicking the Test Configuration Button and verifying the results in the GUI and the Tivoli Storage Manager server activity logs.

    6. On the "General Configuration" -> "DR Configuration" Tab click the "DR Scheduler" button.

    7. Fill the required fields for scheduling DR replication and select "Resume" then "Apply" to enable DR.

    8. On the "General Configuration" -> "DR Configuration" tab click the "Run Now" button to start the initial replication.

    9. Connect to the Tivoli Storage Manager server and verify that the information is correctly displayed.

  5. Given a specific application, configure the correct quiescing mechanisms to use so that consistent point in time snapshots are obtained.
    With emphasis on performing the following tasks:

    1. Search the application's vendor Web site for information about VSS.

    2. Search the application's vendor Web site for information about backup methodologies for the application.

    3. Determine the appropriate quiescing method.

      1. If VSS Writer, use VSS quiescing in the appropriate job schedule.

      2. If SQL or Exchange, and not VSS Writer, use IBM application quiescing in the appropriate job schedule.

      3. Develop appropriate scripts for application quiescing based on findings. -Follow the documentation and:-Update the appropriate policy.-Copy the developed scripts to the production server.

  6. Given a backup server IP address, a repository share name and a properly installed FastBack Mount on a production server, connect the FastBack Mount to the repository and mount a snapshot so that FastBack Mount successfully connects to the repository and displays the repository content and user can mount a snapshot.
    With emphasis on performing the following tasks:

    1. Open the Windows "Run" command and type \\IPAddress (use the Tivoli Storage Manager FastBack server IP address).

    2. Locate the repository share and double click it (for example, repository share should be of the form REP).

    3. Note the path to the FastBack repository share (for example, \\10.5.5.25\ rep).

    4. Launch FastBack Mount UI by double-clicking the appropriate icon in the system tray.

    5. In the "Select Repository" combo box, select "Browse for folder".

    6. Enter the noted path to the repository share.

    7. OPTIONAL: enter credentials for accessing the share, credentials should be of the form: domain\username & password.

    8. Select a snapshot and mount it.

    9. Browse the mounted snapshot by using Windows Explorer.

    10. Dismount the snapshot.

  7. Given network communication between backup servers and clients, and access to backup client with administrator privileges, configure integration with Tivoli Storage Manager or other long term backup client so that integration is configured properly.
    With emphasis on performing the following tasks:
    All operations should be performed on the backup server (unless noted otherwise).

    1. Verify that FastBack Administrative Command Line is properly configured.

    2. Use the Tivoli Storage Manager client setup wizard to configure the backed up production volumes for Tivoli Storage Manager backup integration.

    3. Verify scripts, schedule task, and options file are configured properly.

    4. For non-Tivoli Storage Manager backup products, make sure that scripts are called accordingly before and after non-Tivoli Storage Manager backup product backup operations are invoked.

  8. Given network communication between backup servers and Tivoli Storage Manager server, access to backup server, Tivoli Storage Manager server, and Tivoli Storage Manager Admin Center systems with administrator privileges, configure integration with Tivoli Storage Manager V6.1.3.1 or higher using Tivoli Storage Manager Admin Center so that integration is configured properly.
    With emphasis on performing the following tasks:
    All operations should be performed on the backup server (unless noted otherwise).

    1. Configure Tivoli Storage Manager FastBack reporting server service.

    2. Configure Tivoli Storage Manager Admin Center to point to Tivoli Storage Manager FastBack server.

    3. Perform Tivoli Storage Manager FastBack integration wizard setup via Tivoli Storage Manager Admin Center.

    4. Optionally configure Tivoli Storage Manager FastBack Manager GUI launch integration via Tivoli Storage Manager Admin Center.


Section 4: Administration


  1. Given a correctly installed and configured IBM Tivoli Storage Manager FastBack (Tivoli Storage Manager FastBack) server and Tivoli Storage Manager Fastback client and defined policy, perform a backup of a client group so that application server data is protected.
    With emphasis on performing the following tasks:

    1. Open Tivoli Storage Manager FastBack Manager.

    2. Go to General Configuration.

    3. Expand the Policies item.

    4. Right-click the appropriate policy and select Run Incremental Snapshot.

    5. Confirm that you want to continue by clicking Yes.

    6. Click Snapshots Monitor tab to monitor completion of task.

  2. Given a correctly installed and configured Tivoli Storage Manager FastBack server, monitor snapshot operations so that proper functioning is verified and aborted snapshot operations are identified.
    With emphasis on performing the following tasks:

    1. Launch the Tivoli Storage Manager FastBack Manager interface.

    2. Access the Snapshots Monitor tab.

    3. View list of snapshot operations.

    4. Verify successful snapshots.

    5. Identify aborted snapshots.

  3. Given a properly functioning Tivoli Storage Manager FastBack server that is protecting data from an application that can be quiesced using MS VSS, verify that VSS quiescing has completed successfully so that consistent snapshots are obtained.
    With emphasis on performing the following tasks:

    1. Launch the Tivoli Storage Manager FastBack Manager interface.

    2. Select the Snapshots Monitor tab.

    3. Identify and select a snapshot from a job schedule configured for VSS quiescing.

    4. Examine the snapshot properties and determine whether VSS quiescing was performed.

    5. Examine the snapshot events and determine whether the VSS Flush operation was performed.

  4. Given a correctly installed and configured FastBack server and FastBack client environment and knowledge of backup snapshots, verify backup integrity using test procedures so that backup integrity is verified.
    With emphasis on performing the following tasks:

    1. Develop a verification process for the appropriate scenario.

    2. Use Tivoli Storage Manager FastBack mount to mount the desired snapshot.

    3. Verify the backup integrity following the scenario from step 4.4.1, using the mounted snapshot.

    4. Dismount the snapshot.

    5. Notify Administrator of the results.

  5. Given a correctly working instance of FastBack server, a configured instance of FastBack Mount and an available snapshot on the server repository, check a snapshot mount so that it is ensured that a snapshot can be correctly mounted.
    With emphasis on performing the following tasks:

    1. Open the FastBack Mount window.

    2. Select the Repository.

    3. Select the Policy, Server and Volume.

    4. Under Date, select a snapshot from the list.

    5. Click the Mount button.

    6. Provide the required mount options and click OK.

    7. Verify that files on the virtual volume that was just created can be used.

    8. Dismount the volume selecting the virtual volume and clicking Dismount.

  6. Given the volume name which contains the file to be restored and an installed FastBack Mount, perform a file restore so that the file has been restored to the desired location.
    With emphasis on performing the following tasks:

    1. Launch Tivoli Storage Manager FastBack Mount UI.

    2. Select the snapshot of the volume containing the file to restore (source).

    3. Click the Mount button.

    4. Provide the required mount options and click OK.

    5. Select the target file to be restored from the mounted volume.

    6. Copy the file to the desired location.

  7. Given a valid snapshot backup, sufficient storage space and FastBack Mount installed on the client system, perform a volume restore so that the data can be accessed during the restore process.
    With emphasis on performing the following tasks:

    1. Launch FastBack mount UI.

    2. Select the volume you would like to restore (source).

    3. Click the "Restore" button.

    4. Select the target volume for the restore process.

    5. Perform the steps to initiate the restore process.

    6. Wait until the volume reappears under "My Computer".

    7. Access data on the volume while the restore process is still running in the background.

  8. Given a valid snapshot backup, sufficient storage space, FastBack Mount installed, Secure Shell (SSH) server, FastBack Shell (Administrative Command Line) on proxy server (Windows), and SSH client, FastBack Mount installed on Linux FastBack client, perform a volume restore with root user authority on the Linux box so that the data can be accessed during the restore process.
    With emphasis on performing the following tasks:

    1. Log in to the FastBack server Windows machine (proxy server).

    2. Open the FastBack Mount GUI.

    3. Connect to the repository, choose a policy, server, volume and time.

    4. Select the mount button.

    5. Enter the target name and the name of Linux iSCSI initiator.

    6. Log in as root to Linux machine, then start Fastback Mount.

    7. Identify the snapshot to restore in the "Select snapshot" field.

      1. Select a policy (all Linux policies that apply to the selected repository are available).

      2. Select a server (all servers backed up within the selected policy are available).

      3. Select a volume (all volumes backed up on selected server are available).

      4. Select a date (all snapshots that ran for a selected volumes are available).

    8. Perform the restore.

      1. Specify the mount point for the instance restore target (the mount point identified as a volumes).

      2. Specify the block device for the instance restore target (the block device identified as a physical device).

      3. Select "OK" to the "Select Mount Point" for instance restore window, and restore begin.

  9. Given a properly configured FastBack DR Hub Server setup, use the FastBack Manager to test replication between source FastBack server and FastBack DR Hub so that replication configuration is verified.
    With emphasis on performing the following tasks:

    1. Go to FastBack Manager -> Configuration Tab -> General Configuration -> DR Configuration tab.

    2. Click DR Scheduler.

    3. Click Test Configuration.

    4. Observe the results of the test.

  10. Given working FastBack installation/configuration and FastBack Manager, create and validate data deduplication for backup activities so that data deduplication of snapshots is verified.
    With emphasis on performing the following tasks:

    1. Open the FastBack Manager UI.

    2. Go to General Configuration -> Storage Pool.

    3. Right click and select New Repository Wizard, and create a repository with the deduplication option checked.

    4. Verify the deduplication repository is created.

    5. Perform a backup of a volume.

    6. Verify data deduplication in the FastBack Manager GUI window.

  11. Given a working FastBack server installation/configuration, FastBack Manager, repository with more than one allocated disk use FastBack Manager GUI to remove disks so that space is removed from the repository.
    With emphasis on performing the following tasks:

    1. Open the FastBack Manager user interface.

    2. Go to General Configuration -> Storage Pool.

    3. Right-click the disk to be removed. Select Remove (with snapshot relocation).

    4. Click OK on the warning.

    5. Wait for the operation to complete.

  12. Given a properly configured and running FastBack server with no repository, and an orphaned repository from a disabled FastBack server, use the FastBack Manager user interface to claim an orphaned repository so that normal operations can resume.
    With emphasis on performing the following tasks:

    1. Go to FastBack Manager -> Configuration Tab -> General Configuration -> Storage Pool.

    2. Right-click Repository Pool and select Claim Repository.

    3. Specify the path to the repository location.ini file. Either type the file name or use the Browse button to locate the file.

    4. Click OK.

  13. Given the repository space available, projected repository usage, available bandwidth, data replication requirements, and Tivoli Storage Manager FastBack documentation determine the level of cleanup to be configured so that an appropriate balance between storage space and bandwidth utilization can be achieved.
    With emphasis on performing the following tasks:

    1. Review documentation and note trade-off considerations between disk space and bandwidth utilization.

    2. Review deployment plan and note replication requirements, repository size and projected usage, and bandwidth statistics.

    3. Evaluate impact of Maximal, High, Low, and Minimal Disk Cleanup configuration options on Tivoli Storage Manager FastBack deployment.

    4. Document recommended cleanup level.

  14. Given correctly installed and configured FastBack server, FastBack Manager and unformatted disks, follow the appropriate documentation so that disks are added to the repository.
    With emphasis on performing the following tasks:

    1. Open FastBack Manager.

    2. Go to General Configuration -> Storage Pool.

    3. Right click the Disk Label to be added and select "Add to repository".

    4. Select Yes to the message warning that partitions will be destroyed and any data there will be lost.

    5. Select Yes to add the disk to the repository.

    6. Verify the size is correct in the dialog box and click the Apply button.

    7. A confirmation window will appear after the disk has been added to the repository. Click OK to complete the task.

    8. Verify the additional storage space exists.

  15. Given a correctly installed and configured FastBack server, FastBack Manager and formatted disks, add volume space to the repository so that additional volume space is available in the repository.
    With emphasis on performing the following tasks:

    1. Open FastBack Manager.

    2. Go to General Configuration -> Storage Pool -> Repository Pool.

    3. Add repository space.

      1. Select the Add a Repository Wizard.

      2. Right click Repository Pool and select "Add repository space".

      3. Enter the required details for the repository space and quota.

    4. A confirmation window will appear after the volume space has been added to the repository. Click OK to complete the task.

    5. Verify the new repository volume space is available in the Repository Pool.


Section 5: Performance Tuning and Problem Determination


  1. Given access to the documentation and a product-related subject to look for, access the documentation online so that additional information on a product related subject is available.
    With emphasis on performing the following tasks:

    1. Access the product documentation for the correct product version on the Web.

    2. Access the IBM Tivoli Storage Manager FastBack documentation.

    3. Access the Tivoli Storage Manager FastBack for Bare Machine Recovery documentation if needed.

    4. Access the Tivoli Storage Manager FastBack for Exchange documentation if needed.

    5. Access Support Flashes on the IBM Tivoli support Web site.

    6. Locate the correct documentation section that covers the subject of interest.

  2. Given a system with FastBack components installed, review the log locations for various applications so that the logs are identified.
    With emphasis on performing the following tasks:

    1. Review different log locations (a separate folder for each FastBack component).

    2. Open the logs folder.

    3. Review both Customer facing log files (clogxx.sf) and Technician logs (Component_namexx.sf).

  3. Given an aborted snapshot, analyze appropriate snapshot job information so that the cause for an aborted snapshot is identified.
    With emphasis on performing the following tasks:

    1. Launch FastBack Manager.

    2. In the Snapshot Monitor tab, right-click the desired snapshot and select Events.

    3. Review the events.

    4. Look in the Windows Event viewer and FastBack server logs.

    5. Look in the Windows Event viewer and FastBack client logs.

    6. Identify the problem.

  4. Given access to the IT Administrator and snapshot reports showing big incremental snapshots, review the maintenance schedule so that the cause of the increased size of the incrementals is identified.
    With emphasis on performing the following tasks:

    1. Review the maintenance schedule on the production server.

    2. Look for common causes.

  5. Given a system with a non-functioning FastBack component, troubleshoot the system so that the cause of failed installation is identified.
    With emphasis on performing the following tasks:

    1. Check the installation log file %Temp%\FastbackInstallation.log.

    2. Review Network Driver Installation errors.

    3. Verify that FastBack Services are running.

    4. Review the network configuration.

    5. Check the appropriate OS event log if installation log gives no errors.

    6. Review the errors.

  6. Given an aborted replication and FastBack Manager, analyze appropriate files so that the problem can be identified.
    With emphasis on performing the following tasks:

    1. Launch FastBack Manager.

    2. Look at the server log and review the events.

    3. Look in the appropriate OS Event logs and FastBack server logs.

    4. Look in the appropriate OS Event logs and FastBack DR Hub Server logs.

    5. Identify the problem.

  7. Given a failed deduplication, and FastBack Manager analyze appropriate files so that the problem can be identified.
    With emphasis on performing the following tasks:

    1. Launch FastBack Manager.

    2. In the Snapshot Monitor tab, right-click the desired snapshot and select Events.

    3. Review the events.

    4. Look in the appropriate OS Event logs and FastBack server logs.

    5. Look in the appropriate OS Event logs and FastBack client logs.

    6. Look in the appropriate OS Event logs and FastBack DR Hub Server logs.

    7. Identify the problem.

  8. Given a failed restore, analyze appropriate files so that the problem can be identified.
    With emphasis on performing the following tasks:

    1. Look in the appropriate OS Event logs and FastBack server logs.

    2. Look in the appropriate OS Event logs and FastBack client logs.

    3. Look in the appropriate OS Event logs and FastBack DR Hub Server logs.

    4. Identify the problem.

  9. Given a functional Tivoli Storage Manager Server and Admin Center and failed integration with FastBack, analyze appropriate files so that the problem can be identified.
    With emphasis on performing the following tasks:

    1. Look in the appropriate OS Event logs and FastBack server logs.

    2. Look in the appropriate OS Event logs and FastBack client logs.

    3. Look in the appropriate OS Event logs and FastBack DR Hub Server logs.

    4. Look at the appropriate OS Event logs on the Tivoli Storage Manager server and the Tivoli Storage Manager activity log.

    5. Look in the appropriate OS Event logs and the Tivoli Storage Manager Admin Center logs.

    6. Identify the problem.




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