Test 000-448: IBM Content Collector (ICC) v2.2

This certification exam indicates that the successful candidate has the required knowledge, skills, and abilities necessary to design an IBM Content Collector based archiving solution.

Section 1 - Solution Planning and Design (15%)

1. Describe the client requirements (prerequisites)
2. Determine the solution components
3. Verify ICC Embedded Web Services vs Infrastructure Web Services
4. Create a new P8 or CM Repository
5. Consider capacity planning and load balancing, scale out
   1. Storage Management
   2. Retention
6. Plan for System Backup and Recovery
7. Plan for Email Web Access (DWA, OWA)
8. Plan for SharePoint Library Monitoring
9. Plan for Client Extensions / Offline Repository (local exchange)
10. Prepare data sources (mail/file/Sharepoint systems) (access, journalling, file side - metadata, functional active directory)

Section 2 - Installation and Initial Configuration (11%)

1. Verify base system (HW prereqs, OS/SW prereqs, network)
2. Verify ICC Service Account Permissions
3. Prepare the Configuration Data Store Database
4. Preparation/Verification of Repository
   1. Verify a new P8 Object Store for compliance
   2. Verify a CM Library Server/Resource Manager (check for component existence)
   3. Configure CBR for Text Search (verity style sets) CM8 ICC Indexer
   4. Creating P8 Add-Ons
   5. Content Manager Text Search setup

Section 3 - Configuration Manager (19%)

1. Configure the Microsoft Exchange Connector
2. Configure the Lotus Domino Connector
3. Configure the SMTP Connector
4. Configure the Microsoft Sharepoint Connector
5. Configure P8 Connector
6. Configure CM Connector
7. Configure File Source Connector
8. Configure Windows Services
9. Add Custom Metadata to Text Search
10. Re-Running Initial Configuration
11. Configure general settings (web services) archive data access, search
12. Using the set-up tools (Domino runtime, Domino Template, Repository enablement)
13. Deploying/redeploying ICC web application
14. Configure Task Route Service

Section 4 - Email Clients (7%)

1. Install and test the Outlook Plug-in (off-line repository)
2. Install and test the Lotus Template (off-line repository)
3. Install and test on Notes extension (off-line repository)
4. Install and test OWA
5. Install and test DWA

Section 5 - Task Route Configuration (18%)

1. Create a Journal Archive Task Route
2. Enable De-Duplication
3. Create a Mailbox Monitoring Task Route
4. Create a Lifecycle Stubbing Task Route
5. Create a File System Monitoring Task Route
6. Create SharePoint Monitoring Task Route
7. Create an Email Expiration Task
8. Create a Folder Create Task
9. Create a Branching Task Route Rule
10. Create a (simple) Regex Expression
11. Add an Audit Task
12. Importing/Exporting Task Route
13. Knowledge of Error Task Route

Section 6 - Administration and Execution (18%)

1. Set Logging Levels
2. Locate the CTMS Logs
3. Locate the Web Services Logs
4. Knowledge of Database Sync Interval (what does it signify)
5. Shifting a Primary Server to an Extension
6. Managing Audit Logs
7. Knowledge of ICC Dashboard
8. Notes API installation or Outlook profile
9. Knowledge of Blacklist
10. Knowledge of expiration manager
11. Schedule CM indexer
12. Importing/Exporting ICC Configuration Data Store
13. Knowledge of ICC Window Services

Section 7 - Monitoring and Troubleshooting (11%)

1. Web Services Search and Restore Issues
2. Task Route Failure/Success Messages
3. Back-up and Restore the Configuration Database
4. Setting Trace Logging
5. Knowledge of must gather documents
6. Knowledge of WAS logs (non-ICC components)
7. Configuring and using performance monitors
8. Monitoring P8 and CM indexing