Test 000-444: IBM Content Management - OnDemand

The IBM Certified Solutions Expert - IBM Content Management - OnDemand has detailed technical knowledge about IBM Content Manager OnDemand, applies these concepts, and has general knowledge of the IBM Content Manager family of products. The Content Manager Solutions Expert performs high-level design and requirements gathering, installation and configuration, user and system administration, report administration, initial system load, troubleshooting, maintenance, performance tuning, and web enablement related to IBM Content Manager OnDemand. This expert understands when IBM Content Manager OnDemand is the appropriate solution.and 

Section 1 - High Level Design and Requirements Gathering (11%)

1. Design High Level Data Model
   1. Determine user requirements and customer use
      1. Scalability
      2. Retention requirements
      3. Type of data
      4. Access control levels
      5. Design system configuration to size system
      6. Design system configuration 1.Archive maintenance schedule / Hierarchical archiving 2.Network configuration 3.Capacity / Performance planning & criteria

Section 2 - Installation / Configuration (9%)

1. Install OnDemand Server
   1. Verify connections to servers
   2. Utilities
   3. Check error and install logs
   4. Load sample data
2. Install OnDemand client configuration

Section 3 - User Administration (7.5%)

1. Define users / roles and groups
2. Set access privileges

Section 4 - Report Administration (27%)

1. Define applications
2. Define application groups
3. Create folders
4. Define indexing parameters (ACIF)
5. Define storage hierarchies
6. Define storage management attributes

Section 5 - OnDemand System Administration (15%)

1. Run ARSLOAD program with options
2. Test system to verify / confirm load
   1. Use logs and various clients to verify
3. Set user system parameters
4. Utilize Command Line Utilities

Section 6 - Troubleshooting (7.5%)

1. Review logs for error messages to determine problems
   1. Application logs / System Log
   2. Operating System logs / Event logs
2. Identify problem and determine fix to resolve
3. Configure Trace Parameters

Section 7 - Maintenance (1%)

1. Run ARSMAINT program with options

Section 8 - Web Enablement (9%)

1. Integrate API with Business Partner / Customer code
2. Verify Web Enablement Kit prerequisites or acquire
3. Install and configure Web Enablement Kit
4. Verify web enabled
5. Install and configure Web Enablement Kit transforms
6. Differentiate between viewing clients

Section 9 - Performance Tuning (7%)

1. Evaluate performance against customer criteria
   1. System Resources
2. Verify database structure requirements

Section 10 - Core Product Knowledge (5%)

1. Define products (CM, OD, DM, RM, IICE, CS, Discovery)
   1. Identify appropriate products or services to resolve specific customer problems
   2. Identify products functions and features (based on Announcement Letters)