Test LOT-441: IBM Social Software and Unified Communications Fundamentals

Exam 441: IBM Social Software and Unified Communications Fundamentals

Exam Competencies

Exam Type: Multiple Choice

Description: Covers IBM Social Software and Unified Communications material as it relates to competencies within the following product areas: 

• IBM Connections
• Sametime
• Lotus Quickr

IBM Connections

1. Understand architecture of IBM Connections
   1. Understand upgrade and migration options
   2. Install and configure IBM Connections
   3. Configure basic security
   4. Configure Search
   5. Understand IBM Cognos functionality
2. Integration
   1. Understand basic product integration concepts
   2. Understand IBM Connections API
   3. Deploy and integrate iWidgets
   4. Integration with mail environments
   5. IBM Lotus Quickr Integration with IBM Connections
3. Customization
   1. Understand personalization
   2. Utilize IBM Connections applications (wikis, blogs, and etc.)
   3. Understand branding
4. Administration
   1. Perform basic administrative tasks in IBM Connections
5. Troubleshooting
   1. Perform basic performance tuning
   2. Troubleshoot IBM Connections

Sametime

1. Understand upgrade and migration options
2. Understand differences in IBM Sametime embedded and standalone client
3. Understand architecture of IBM Sametime
4. Understand Sametime Proxy server
5. Explain mobile client support and features
6. Configure basic security
7. Perform basic administrative tasks in IBM Sametime
8. Perform basic performance tuning
9. Troubleshoot IBM Sametime
10. IBM Sametime integration with IBM Lotus Quickr
11. Install and configure IBM Sametime

Lotus Quickr

1. Administration
   1. Install and configure
   2. Configure IBM Lotus Quickr basic security
   3. Perform basic administrative tasks in IBM Lotus Quickr
   4. Perform basic performance tuning
   5. Understand architecture of IBM Lotus Quickr
   6. Understand how to complete an upgrade
2. Integration
   1. IBM Lotus Quickr Integration with IBM Lotus iNotes
   2. IBM Lotus Quickr Integration with External Products
3. IBM Lotus Quickr Connectors
   1. Install and Uninstall IBM Lotus Quickr Connectors
   2. Understand IBM Lotus Quickr Connectors Features
4. Troubleshooting
   1. Troubleshoot IBM Lotus Quickr