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Section 1 - Customer requirements / qualification - Qualify the customer by confirming their expectations, identifying their decision making process, and ascertaining their compelling business reason to act.
- Determine the financial justification for system acquisition (for high end machines TCO, ROI, customer budget, and business goals).
- Determine customer growth requirements
- Identify business requirements that can be met by System p capabilities and technologies (e.g. flexibility responsiveness etc.).
- Determine customers current and future performance and capacity requirements
- Determine application requirements (AIX 5L, Linux, i5/OS, and home grown compatibility)
- Evaluate existing systems environment.
Section 2 - Value Proposition - Understand the RAS features from System p technology innovations and business value to the customer.
- Describe System p value proposition as relates to investment protection.
- Describe performance advantages including TCO
- Describe System p scalability (horizontal and vertical scalability and clustering)
- Describe System p flexibility (32 bit, 64 bit AIX 5L, i5/OS, Linux, virtualization and partitioning)
Section 3 - Product Positioning - Price, Performance, and Capabilities - Identify resources needed to provide predictable performance for the customers requirements (e.g. storage, memory, chip speed, adapters etc.)
- Differentiate server performance using customer application benchmarks, industry benchmarks and rPerf data)
- Recognize sizing elements (transaction rates, database hits, processing spikes, CoD)
- Differentiate between System p family members low end to high end, and special models ( propose the correct model of the customer requirements)
- Differentiate between models virtualization and CoD capabilities
- Describe and compare various System p family members and packaging including capabilities, storage options, and capacities.
- Explain System p warranty options.
Section 4 - Competition - Describe System p competitive advantages (e.g. architecture, performance, balanced system, TCO, and virtualization) compare with other architectures (e.g. Sun, HP, and Dell).
- Describe AIX 5L competitive advantages over other operating systems environment
- Compare System p technology with competitors' claims (e.g. processor, way, socket, core)
- Describe Linux on POWER and compare with other Linux implementations.
- Describe virtualization as a competitive feature.
Section 5 - Hardware Technology - Describe storage solutions on System p including SCSI, iSCSI, NAS, and SAN.
- Describe chipsets used on System p (QCM, DCM, MCM, microprocessor)
- Identify basic networking concepts and options (TCP/IP, LAN, WAN, switches, VLAN)
- Position HMC and Integrated Virtualization Manager (IVM).
Section 6 - System p Software and Licensed Program Products - Identify software offerings for high availability and clustering.
- Articulate the features and characteristics of available operating systems (AIX 5L, i5/OS, Linux)
- Identify networking solutions (SNA, TCP/IP, Tivoli, Communications Server)
- Identify system management tools available for System p (Performance Toolbox, Tivoli, WebSM)
- Describe provisions and features of SWMA
- Distinguish among various customer solution areas (ERP, BI, SCM, CRM)
Section 7 - Virtualization - Explain business value of Virtualization Engine Technologies (APV, VLAN, DLPAR)
- Describe the APV offering (micropartitioning, VIOS, IVM, PLM)
- Describe components of Virtualization Engine
- Explain concept of provisioning
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