Test 208: Open Systems Storage Solutions Version 6

Gather Customer Requirements (23%)

1. Identify the decision maker in the customer's organization to gain acceptance
2. Demonstrate knowledge of the IBM portfolio
3. Evaluate the customer's current environment
4. Collect information about customer's business goals
5. Conduct site survey

Design Solution to Meet Customer Requirements (37%)

1. Design a storage configuration
2. Propose an end-to-end storage solution, including business continuity, disaster recovery, and data replication
3. Propose a data archival solution
4. Use IBM documentation sources available to Business Partners to check/find supported solution components
5. Size the solution
6. Document system solution
7. Assess the impact of the solution (new install or existing/upgrade) on the production environment, including the effect on existing applications and hardware, migration, and backup window
8. Identify professional services required for the implementation of the solution (e.g., for configuration and installation, administration, and support)

Articulate the Advantages of the Solution (9%)

1. Discuss the advantages and disadvantages of a solution with the customer
2. Compare and contrast IBM solutions with the competition

Implement the Solution (14%)

1. Set up/perform a Proof of Concept (PoC) or demonstration for a proposed solution
2. Design a remote mirror between two storage boxes
3. Connect a server to an IBM mid-range storage subsystem

Facilitate Post-Installation Tasks (17%)

1. Provide customer support plan
2. Produce and interpret storage reports
3. Investigate problems and make recommendations to the customer about appropriate actions to resolve a problem
4. Describe storage upgrade options (e.g., scalability of storage products, features, and cost options)