Test 206: High-End Disk for Open Systems Version 1

Provide pre-sales technical support

1. Educate the customer on IBM’s Enterprise Disk storage solutions
2. Articulate technical aspects of the solution to gain acceptance of proposed solutions

Gather customer requirements

1. Identify customer’s business drivers and goals (pain points)
2. Identify customer’s technology requirements
3. Identify constraints in customer’s physical environment

Architect a storage solution that addresses the customer’s business

1. Design the solution to comply with the customer’s existing site constraints
2. Determine the minimum number and type f storage fibre channel ports necessary to support a client’s host connectivity requirements
3. Architect a copy solution to optimize consistency across multiple storage systems into metro and global environments
4. Determine the capacity required to support multiple platforms (i.e. Open Systems, Power, and Mainframe loads sharing a single system)
5. Determine the optimum number and placement of fibre channel adapters in a DS8000
6. Develop the migration plan that meets customer requirements regarding outage effort
7. Determine a configuration to meet the desired performance of the storage subsystem
8. Develop a configuration to meet the desired performance of the storage subsystem
9. Develop installation plan/schedule in conjunction with customer/client

Implement the solution

1. Conduct a solution assurance review (SAR) of an IBM Enterprise Disk subsystem
2. Perform administrative console tasks
3. Implement a point-in-time copy design
4. Implement remote copy services
5. Activate the licenses
6. Implement a solution to provide consistency across multiple storage systems using a metro/global mirror
7. Configure the logical storage solution

Provide post-installation support

1. Conduct post installation review to determine if proposed benefits were realized
2. Educate the customer on problem/resolution procedures
3. Document the installation as installed