Test 205: High-End Disk for Mainframe Version 6

Provide pre-sales technical support

1. Have a basic knowledge of mainframe storage products
2. Educate the customer on IBM’s Enterprise Disk storage solutions
3. Articulate technical aspects of the solution to gain acceptance of the proposed solution

Gather customer requirements

1. Identify customer’s business drivers and goals (pain points)
2. Identify customer’s technology requirements
3. Identify constraints in customer’s business

Architect a storage solution that addresses the customer’s business needs

1. Design the solution to comply with the customer’s existing site constraints
2. Determine the minimum number and type of storage fibre channel ports necessary to support a client’s host connectivity requirements
3. Architect a copy solution to optimize consistency across multiple storage systems into metro and global enivironments
4. Determine the capacity required to support the solution
5. Determine the optimum number and placement of host adapters in a DS8000
6. Develop the migration plan that meets customer requirements regarding outage and effort
7. Determine the appropriate OEL and Advanced Function licenses
8. Develop a configuration to meet the desired performance of the storage subsystem
9. Develop installation plan/schedule in conjunction with customer
10. Architect a point-in-time backup solution

Implement the solution

1. Conduct a solution assurance review (SAR) of an IBM Enterprise Disk Subsystem
2. Perform administrative console tasks
3. Implement point-in-time copy design
4. Implement remote copy services
5. Activate the licenses
6. Implement a solution to provide consistency across multiple storage systems using metro/global mirro
7. Configure the logical storage solution
8. Implement the migration plan

Provide post-installation support

1. Conduct post installation review to determine if proposed benefits were realized
2. Educate the customer on post-installation issues/problem resolution procedures
3. Document the installation as installed
4. Resolve performance issues